FlarePath
Cases › DCA23LA445 · Part 121 airline · Class 4 - Basic report with no Prelim publish

BOEING 737-9UNITED AIRLINES INC

Hebron, KY, USA · 2023-09-07·N37531

0
fatal
1
serious
Serious injury
highest injury
—
damage

What happened

NTSB summary, verbatim

United Airlines flight 1759 encountered moderate turbulence while descending through 11,000 ft for landing at Cincinnati/Northern Kentucky International Airport (CVG) Hebron, Kentucky, and a flight attendant (FA) fractured her pelvis. The flight crew reported that while descending on the SARGO-3 arrival into CVG they observed a single cloud with no apparent vertical development at about 11,000 ft. With no indication of an adverse ride from air traffic control (ATC), their onboard weather applications or their weather radar, the pilots elected to continue. Upon entering the cloud, the flight encountered about 2 seconds of moderate turbulence. Following the turbulence encounter the flight crew received a call from the cabin advising them that a FA had been injured. The aft FA assigned to jumpseat 2L reported that she was completing her duties in the aft galley and was seated in her jumpseat but had not fastened her safety harness, when suddenly and without warning, they encountered severe turbulence. She was thrown into the air, struck the ceiling and impacted the floor on her side fracturing her pelvis. Upon being notified of the injury, the flight crew declared a medical emergency and requested paramedics meet the aircraft at the gate. The injured FA was transported to the hospital where she was diagnosed with a fractured pelvis. At the time of the turbulence encounter there were no active significant meteorological information (SIGMETs), convective SIGMETs, airman’s meteorological information (AIRMETs), or pilot reports (PIREPs) of any significant turbulence.

Photographs

1the aircraft, and what the investigators found
The aircraft before the accident
N37531 B737 MAX 9, United, Las Vegas 02-08-24 (55206675444)
DUNCAN KIRK from Coeur d'Alene, United States · CC BY 4.0 · Wikimedia Commons

Probable cause

the Board's determination
An inadvertent encounter with convectively induced turbulence (CIT) during descent.

Occurrence sequence

1 stepsNTSB coding · CICTT taxonomy
  1. 1 · Enroute-descent
    Turbulence encounter
    defining event

Findings

1 causal · 2 contributing
  • CAUSE
    Environmental issues › Conditions/weather/phenomena › Turbulence › Convective turbulence — Effect on personnel
  • FACTOR
    Environmental issues › Conditions/weather/phenomena › Turbulence › Convective turbulence — Awareness of condition
  • FACTOR
    Personnel issues › Experience/knowledge › Knowledge › Knowledge of meteorologic cond — Flight crew

NTSB analysis

from the final report

United Airlines flight 1759 encountered moderate turbulence while descending through 11,000 ft for landing at Cincinnati/Northern Kentucky International Airport (CVG) Hebron, Kentucky, and a flight attendant (FA) fractured her pelvis. The flight crew reported that while descending on the SARGO-3 arrival into CVG they observed a single cloud with no apparent vertical development at about 11,000 ft. With no indication of an adverse ride from air traffic control (ATC), their onboard weather applications or their weather radar, the pilots elected to continue. Upon entering the cloud, the flight encountered about 2 seconds of moderate turbulence. Following the turbulence encounter the flight crew received a call from the cabin advising them that a FA had been injured. The aft FA assigned to jumpseat 2L reported that she was completing her duties in the aft galley and was seated in her jumpseat but had not fastened her safety harness, when suddenly and without warning, they encountered severe turbulence. She was thrown into the air, struck the ceiling and impacted the floor on her side fracturing her pelvis. Upon being notified of the injury, the flight crew declared a medical emergency and requested paramedics meet the aircraft at the gate. The injured FA was transported to the hospital where she was diagnosed with a fractured pelvis. At the time of the turbulence encounter there were no active significant meteorological information (SIGMETs), convective SIGMETs, airman’s meteorological information (AIRMETs), or pilot reports (PIREPs) of any significant turbulence.