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Cases › DCA20MA059 · Major investigation · Class 1

Sikorsky S76Island Express

Calabasas, CA, USA · 2020-01-26·N72EX

9
fatal
0
serious
Fatal
highest injury
Destroyed
damage

What happened

NTSB summary, verbatim

On January 26, 2020, about 0945 PST, a Sikorsky S76B helicopter, N72EX, crashed into hilly terrain near Calabasas, California. A post impact fire ensued and resulted in a brush fire. The eight passengers and one pilot onboard were fatally injured and the helicopter was destroyed. The helicopter was operated by Island Express Helicopters. Weather at Van Nuys airport, about 14 miles northeast of the site was reported as 1,100 feet overcast with 2 ½ miles visibility. The flight was operated under the provisions of 14 CFR Part 135 under visual flight rules from John Wayne Airport (KSNA), Santa Ana, California, to Camarillo Airport (KCMA), Camarillo, California. An Investigative Webpage is located at https://www.ntsb.gov/investigations/Pages/DCA20MA059.aspx.

Photographs

1the aircraft, and what the investigators found
The aircraft before the accident
N72EX by Don Ramey Logan
Don Ramey Logan · CC BY-SA 3.0 · Wikimedia Commons

Probable cause

the Board's determination
The pilot’s decision to continue flight under visual flight rules into instrument meteorological conditions, which resulted in the pilot’s spatial disorientation and loss of control. Contributing to the accident was the pilot’s likely self-induced pressure and the pilot’s plan continuation bias, which adversely affected his decision-making, and Island Express Helicopters Inc.’s inadequate review and oversight of its safety management processes.

Occurrence sequence

3 stepsNTSB coding · CICTT taxonomy
  1. 1 · Enroute
    VFR encounter with IMC
    defining event
  2. 2 · Enroute
    Loss of control in flight
  3. 3 · Enroute
    Collision with terr/obj (non-CFIT)

Findings

6 causal · 3 contributing
  • CAUSE
    Personnel issues › Action/decision › Info processing/decision › Decision making/judgment — Pilot
  • CAUSE
    Personnel issues › Psychological › Perception/orientation/illusion › Spatial disorientation — Pilot
  • CAUSE
    Personnel issues › Task performance › Use of equip/info › Aircraft control — Pilot
  • CAUSE
    Personnel issues › Psychological › Personality/attitude › Motivation/respond to pressure — Pilot
  • CAUSE
    Organizational issues › Support/oversight/monitoring › Safety programs › Adequacy of safety program — Operator
  • CAUSE
    Environmental issues › Conditions/weather/phenomena › Ceiling/visibility/precip › Clouds — Decision related to condition
  • FACTOR
    Environmental issues › Operating environment › Air traffic/operating proc — Compliance w/ procedure
  • FACTOR
    Aircraft › Aircraft systems › Indicating/recording systems › Data recorders (flight/maint) — Not installed/available
  • FACTOR
    Personnel issues › Task performance › Communication (personnel) › Lack of communication — ATC personnel

Safety recommendations

4 issuedwhat changed because of this accident
  • A-21-005Open - Acceptable ResponseCLASS IIletter ↗

    TO THE FEDERAL AVIATION ADMINISTRATION: Require the use of appropriate simulation devices during initial and recurrent pilot training for Title 14 Code of Federal Regulations Part 135 helicopter operations to provide scenario-based training that addresses the decision-making, skills, and procedures needed to recognize and respond to changing weather conditions in flight, identify and apply mitigation strategies for avoiding adverse weather, practice the transition to the use of flight instruments to reduce the risk of spatial disorientation, and maintain awareness of a variety of influences that can adversely affect pilot decision-making.

  • A-21-006Closed - Acceptable ActionCLASS IIletter ↗

    TO THE FEDERAL AVIATION ADMINISTRATION: Convene a multidisciplinary panel of aircraft performance, human factors, and aircraft operations specialists to evaluate spatial disorientation simulation technologies to determine which applications are most effective for training pilots to recognize the onset of spatial disorientation and successfully mitigate it, and make public a report on the committee’s findings.

  • A-21-007Closed - Unacceptable ActionCLASS IIletter ↗

    TO ISLAND EXPRESS HELICOPTERS INC.: Participate in the Federal Aviation Administration’s Safety Management System Voluntary Program.

  • A-21-008Open - Acceptable ResponseCLASS IIletter ↗

    TO ISLAND EXPRESS HELICOPTERS, INC.: Install flight data recording devices capable of supporting a flight data monitoring (FDM) program on each helicopter in your fleet and establish an FDM program that reviews all available data sources to identify deviations from established norms and procedures as well as other potential safety issues.