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Cases › DCA17CA101 · Part 121 airline

EMBRAER ERJ 190 100 IGWJetBlue Airways

Orlando, FL, USA · 2017-04-14·N373JB

0
fatal
1
serious
Serious injury
highest injury
—
damage

What happened

NTSB summary, verbatim

On April 14, 2017, about 1600 eastern standard time, JetBlue Airlines flight 240, an Embraer E-190, N373JB, encountered turbulence during approach to land at Orlando International Airport (KMCO), Orlando, Florida. One flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled international passenger flight from Lynden Pindling International Airport, Nassau Bahamas. The captain stated that, during the approach to land, the passenger seat belt sign was illuminated and that he could see a scattered/broken cumulous layer of clouds between about 8,000 and 10,000 feet. He expected to encounter turbulence, so he called the flight attendants and told them it was going to be bumpy during the descent and that they were to sit down. Shortly after, the airplane encountered moderate turbulence for about 4 to 7 seconds. A flight attendant then informed the flight crew that one of the aft flight attendants had fallen. After landing, the flight attendant was transported to the hospital where she was diagnosed with a broken fibula.

Photographs

1the aircraft, and what the investigators found
The aircraft before the accident
Embraer Emb190-100IGW ‘N373JB’ JetBlue (25672509751)
Alan Wilson from Stilton, Peterborough, Cambs, UK · CC BY-SA 2.0 · Wikimedia Commons

Probable cause

the Board's determination
an inadvertent encounter with convective turbulence, which resulted in a serious injury to a flight attendant.

Occurrence sequence

1 stepsNTSB coding · CICTT taxonomy
  1. 1 · Enroute-descent
    Turbulence encounter
    defining event

Findings

1 causal · 0 contributing
  • CAUSE
    Environmental issues › Conditions/weather/phenomena › Turbulence › Convective turbulence — Effect on personnel

Sequence of events

4 timed eventsfrom the FDR factual report · claude-sonnet-5
  1. 23:35:33 UTCDescentp.2
    Turbulence encounter seemed to happen while the aircraft was descending through a pressure altitude of 7,870 feet
  2. 23:35:33 UTC (approx., over a 2-second period)Descentp.2
    Vertical g's varied between -0.21 to +1.38 over a 2-second period
  3. 23:35:33 UTCDescentp.2
    The autopilot was engaged during the turbulence encounter and during the flight surrounding this time
  4. 23:35:33 UTCDescentp.2
    Roll, pitch, and airspeed fluctuated around the time of the assumed encounter

NTSB analysis

from the final report

On April 14, 2017, about 1600 eastern standard time, JetBlue Airlines flight 240, an Embraer E-190, N373JB, encountered turbulence during approach to land at Orlando International Airport (KMCO), Orlando, Florida. One flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled international passenger flight from Lynden Pindling International Airport, Nassau Bahamas. The captain stated that, during the approach to land, the passenger seat belt sign was illuminated and that he could see a scattered/broken cumulous layer of clouds between about 8,000 and 10,000 feet. He expected to encounter turbulence, so he called the flight attendants and told them it was going to be bumpy during the descent and that they were to sit down. Shortly after, the airplane encountered moderate turbulence for about 4 to 7 seconds. A flight attendant then informed the flight crew that one of the aft flight attendants had fallen. After landing, the flight attendant was transported to the hospital where she was diagnosed with a broken fibula.