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Cases › CEN15MA290 · Major investigation · Class 1

AIRBUS HELICOPTERS INC AS350B3EAIR METHODS CORP

Frisco, CO, USA · 2015-07-03·N390LG

1
fatal
2
serious
Fatal
highest injury
Destroyed
damage

What happened

NTSB summary, verbatim

    The NTSB's full report is available at http://www.ntsb.gov/investigations/AccidentReports/Pages/AccidentReports.aspx. The Aircraft Accident Report number is NTSB/AAR-17/01.     On July 3, 2015, about 1339 mountain daylight time, an Airbus Helicopters AS350 B3e helicopter, N390LG, registered to and operated by Air Methods Corporation, lifted off from the Summit Medical Center Heliport, Frisco, Colorado, and then crashed into a parking lot; the impact point was located 360 feet southwest of the ground-based helipad. The pilot was fatally injured, and the two flight nurses were seriously injured. The helicopter was destroyed by impact forces and a postcrash fire. The flight was conducted under the provisions of 14 Code of Federal Regulations Part 135 on a company flight plan. Visual meteorological conditions prevailed at the time of the accident.

Probable cause

the Board's determination
Airbus Helicopters' dual-hydraulic AS350 B3e helicopter's (1) preflight hydraulic check, which depleted hydraulic pressure in the tail rotor hydraulic circuit, and (2) lack of salient alerting to the pilot that hydraulic pressure was not restored before takeoff. Such alerting might have cued the pilot to his failure to reset the yaw servo hydraulic switch to its correct position during the preflight hydraulic check, which resulted in a lack of hydraulic boost to the pedal controls, high pedal forces, and a subsequent loss of control after takeoff. Contributing to the accident was the pilot's failure to perform a hover check after liftoff, which would have alerted him to the pedal control anomaly at an altitude that could have allowed him to safely land the helicopter. Contributing to the severity of the injuries was the helicopter's fuel system, which was not crash resistant and facilitated a fuel-fed postcrash fire.

Occurrence sequence

4 stepsNTSB coding · CICTT taxonomy
  1. 1 · Takeoff
    Preflight or dispatch event
  2. 2 · Takeoff
    Loss of control in flight
    defining event
  3. 3 · Uncontrolled descent
    Collision with terr/obj (non-CFIT)
  4. 4 · Post-impact
    Fire/smoke (post-impact)

Findings

11 causal · 0 contributing
  • CAUSE
    Organizational issues › Development › Design › Equipment design — Manufacturer
  • CAUSE
    Organizational issues › Development › Design › Design of document/info — Manufacturer
  • CAUSE
    Aircraft › Aircraft systems › Hydraulic power system — Design
  • CAUSE
    Aircraft › Aircraft systems › Hydraulic power system › Hydraulic, indicating system — Design
  • CAUSE
    Personnel issues › Task performance › Use of equip/info › Use of equip/system — Pilot
  • CAUSE
    Personnel issues › Action/decision › Action › Forgotten action/omission — Pilot
  • CAUSE
    Personnel issues › Task performance › Use of equip/info › Use of checklist — Pilot
  • CAUSE
    Personnel issues › Task performance › Use of equip/info › Aircraft control — Pilot
  • CAUSE
    Personnel issues › Action/decision › Action › Lack of action — Pilot
  • CAUSE
    Personnel issues › Task performance › Use of equip/info › Use of policy/procedure — Pilot
  • CAUSE
    Aircraft › Aircraft systems › Fuel system — Design

Safety recommendations

6 issuedwhat changed because of this accident
  • A-17-008Closed - Unacceptable ActionCLASS IIletter ↗

    TO THE FEDERAL AVIATION ADMINISTRATION: Require that existing Airbus Helicopters dual-hydraulic AS350-series helicopters be equipped with a visual and an aural alert for the loss of hydraulic boost to the pedal controls, which would result in increased pedal loads.

  • A-17-009Closed - Acceptable ActionCLASS IIletter ↗

    TO AIRBUS HELICOPTERS: For newly manufactured dual-hydraulic AS350-series helicopters, assess and implement changes to the dual hydraulic system that would both ensure pedal control hydraulic assistance and mitigate the possibility of pilot error during any check of the hydraulic system.

  • A-17-010Closed - Acceptable ActionCLASS IIletter ↗

    TO AIRBUS HELICOPTERS: For existing dual-hydraulic AS350-series helicopters, assess and implement changes to the dual hydraulic system that would both ensure pedal control hydraulic assistance and mitigate the possibility of pilot error during any check of the hydraulic system.

  • A-17-011Open - Unacceptable ResponseCLASS IIletter ↗

    TO THE FEDERAL AVIATION ADMINISTRATION AND THE EUROPEAN AVIATION SAFETY AGENCY: After the actions requested in Safety Recommendation A-17-10 are completed, require operators of Airbus Helicopters dual-hydraulic AS350-series helicopters to incorporate changes to the dual hydraulic system to both ensure pedal control hydraulic assistance and mitigate the possibility of pilot error during any check of the hydraulic system.

  • A-17-012Open - Acceptable ResponseCLASS IIletter ↗

    TO THE ASSOCIATION OF CRITICAL CARE TRANSPORT: In collaboration with the Association of Air Medical Services and the Air Medical Operators Association, establish a working group to develop and distribute guidelines, for those who purchase, lease, or contract for helicopters, regarding the equipment and systems that would enhance the helicopters’ crashworthiness, including, at a minimum, a crash-resistant fuel system and energy-absorbing seats.

  • A-17-013Open - Acceptable ResponseCLASS IIletter ↗

    TO THE ASSOCIATION OF AIR MEDICAL SERVICES AND AIR MEDICAL OPERATORS ASSOCIATION: Work with the Association of Critical Care Transport to establish a working group to develop and distribute guidelines, for those who purchase, lease, or contract for helicopters, regarding the equipment and systems that would enhance the helicopters’ crashworthiness, including, at a minimum, a crash-resistant fuel system and energy-absorbing seats.

NTSB analysis

from the final report

    The NTSB's full report is available at http://www.ntsb.gov/investigations/AccidentReports/Pages/AccidentReports.aspx. The Aircraft Accident Report number is NTSB/AAR-17/01.     On July 3, 2015, about 1339 mountain daylight time, an Airbus Helicopters AS350 B3e helicopter, N390LG, registered to and operated by Air Methods Corporation, lifted off from the Summit Medical Center Heliport, Frisco, Colorado, and then crashed into a parking lot; the impact point was located 360 feet southwest of the ground-based helipad. The pilot was fatally injured, and the two flight nurses were seriously injured. The helicopter was destroyed by impact forces and a postcrash fire. The flight was conducted under the provisions of 14 Code of Federal Regulations Part 135 on a company flight plan. Visual meteorological conditions prevailed at the time of the accident.