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Cases › DCA20LA013 › Cockpit voice recorder

Embraer EMB145Envoy Air Inc.

115 lines · 06:00:35.0 – 07:42:38.5 · Chicago, IL, 2019-11-11

The NTSB cautions that a transcript is not a precise science and, taken out of context, can mislead. These are the last words of real people — handle with care.
115 of 115 lines
CaptainFirst officerControllersWarningsSounds
The final secondsjump to the end ↓
  • 07:42:07.9CAM[sound similar to aircraft slowing down]
  • 07:42:12.1CAM[sound similar to engine thrust increasing]
  • 07:42:16.7HOT-1aww #.
  • 07:42:21.5CAM[sound similar to thrust levers being moved] Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source
  • 07:42:24.6HOT-1# - ugh.
  • 07:42:26.9CAM[increase in background noise]
  • 07:42:29.7CAM[sound of triple chime - master warning] landing gear [master warning continues until the end of the recording]
  • 07:42:32.0CAM[sound similar to stick shaker]
  • 07:42:34.1RDO-2* * need assistance Envoy forty one twenty five.
  • 07:42:38.5HOT-2thanks.

Crew communication

115 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealed
46 / 54
floor share · CA / FO %
22%
non-pertinent talk in sterile window
0 · 2 · 7
laughter · delivery · expletives
0 of 3
crew questions unanswered in 8 s
3 of 3
warnings with a crew response in 5 s
CaptainCaptain: 1 in minute 91Captain: 4 in minute 92Captain: 4 in minute 93Captain: 3 in minute 94Captain: 2 in minute 95Captain: 3 in minute 96Captain: 5 in minute 97Captain: 5 in minute 99Captain: 3 in minute 100Captain: 6 in minute 101Captain: 6 in minute 102First officerFirst officer: 1 in minute 91First officer: 8 in minute 92First officer: 5 in minute 93First officer: 2 in minute 94First officer: 3 in minute 95First officer: 4 in minute 96First officer: 5 in minute 97First officer: 1 in minute 98First officer: 4 in minute 99First officer: 4 in minute 100First officer: 7 in minute 101First officer: 3 in minute 102First officer: 1 in minute 103ControllersControllers: 3 in minute 92Controllers: 1 in minute 94Controllers: 1 in minute 95Controllers: 1 in minute 96Controllers: 2 in minute 100Controllers: 1 in minute 10106:0006:1006:2006:3006:4006:5007:0007:1007:2007:3007:40
Utterances per minute, one row per speaker on one clock. shaded = sterile-cockpit window · red = end of recording.
Sterile cockpit · 14 CFR 121.542

Windows: 05:20:00–05:31:08, 06:47:35–07:42:39 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding.

  • 07:32:01.5“thanks. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source”
  • 07:32:25.2“I'll do that as soon as - I don't want to screw up -”
  • 07:32:29.5“I'll do that when we ta - if we don't land.”
  • 07:32:34.4“if that's alright with you - I don't wanna -”
  • 07:35:08.2“yeah I think they were just - cause American so- American Skywest and us - American said hey this needs to be plowed.”
  • 07:36:21.3“well that's what you want to deal with today too.”
  • 07:37:22.8“thank you - that's the hardest thing to remember I think. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source”
  • 07:38:31.9“nice thing is everyone already went to their alternate so it's pretty quiet.”
  • 07:40:45.4“thank you. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source”
The Board’s own notations

Delivery and physiological notes the transcribers added in brackets, plus # expletives. 6 words are marked unintelligible (*).

  • #07:35:04.6“alright well if anybody was # up on ten left maybe they were just plowin’ it.”
  • #07:37:26.2“runnin all your # checklists again.”
  • #07:41:15.3“woah #.”
  • #07:42:02.5“yep #.”
  • #07:42:06.4“#.”
  • sound similar to aircraft slowing down07:42:07.9“[sound similar to aircraft slowing down]”
  • sound similar to engine thrust increasing07:42:12.1“[sound similar to engine thrust increasing]”
  • #07:42:16.7“aww #.”
  • #07:42:24.6“# - ugh.”
Silences of 45 s or more
  • 5455 s06:00:35.0 → 07:31:30in sterile window
  • 60 s07:37:32.0 → 07:38:31.9in sterile window
Concerns voiced, and what followed

Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.

None found in the window.

Warnings and the response
  • 07:41:48.6[sound similar with master caution]
    → 4.2 s later: 07:41:52.8“yaw damp off.”
  • 07:42:29.7[sound of triple chime - master warning] landing gear [master warning continues until the end of the recording]
    → 4.4 s later: 07:42:34.1“* * need assistance Envoy forty one twenty five.”
  • 07:42:32.0[sound similar to stick shaker]
    → 2.1 s later: 07:42:34.1“* * need assistance Envoy forty one twenty five.”
Questions between the pilots left unanswered

Every question between the pilots drew a reply within 8 s.

Standard callouts
1,000 ft500 ftGear downRunway in sightV1 · not in transcriptRotate / Vr · not in transcriptV2 · not in transcriptPositive rate · not in transcriptGear up · not in transcriptMinimums · not in transcriptGo around · not in transcriptStabilized · not in transcript

“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.

Language, as counts
Speakerwordsquestionshedgesexclamationsexpletiveschecklistsnon-pertinent lines
Captain262217703
First officer309120006

Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.

Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.

06:00:35.0STASTARTOF RECORDINGp.8
07:31:30STASTARTOF TRANSCRIPTp.8
07:31:30.4CAHOT-1there we go.p.8
07:31:30.7FOHOT-2just got a three thousand five hundred.p.8
07:31:43.1CAHOT-1alright - well - if we go around this time we're going to Cincy.p.8
07:31:46.5APRAPREnvoy forty one twenty five hundred seventy knots down top.8
07:31:46.5BUGBUGSYwhen you get to BUGSY call the tower on one three two point seven.p.8
07:31:51.4FORDO-2alright BUGSY - uh - thirty two point seven - and anyone getting in - Envoy forty one twenty five.p.8
07:31:55.8APRAPRanyone what?p.8
07:31:57.7FORDO-2is anyone - uh - landing - Envoy forty one twenty five.p.8
07:32:00.4APRAPRaffirmative.p.8
07:32:01.5FORDO-2thanks. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.8
07:32:10.7FOHOT-2alright well - (we're) keepin it.p.9
07:32:11.0CAHOT-1I - I'll tell you what dude if you wanna go ahead and put - uh - Cincy in the flight plan somewhere.p.9
07:32:18.7FOHOT-2uhhh - ok one second.p.9
07:32:25.2FOHOT-2I'll do that as soon as - I don't want to screw up -p.9
07:32:28.8CAHOT-1yup.p.9
07:32:29.5FOHOT-2I'll do that when we ta - if we don't land.p.9
07:32:31.4CAHOT-1ok.p.9
07:32:34.4FOHOT-2if that's alright with you - I don't wanna -p.9
07:32:35.2CAHOT-1whatever you like man.p.9
07:32:36.7CAHOT-1they're gonna give us vectors to wherever anyway.p.9
07:32:39.3FOHOT-2yeah.p.9
07:32:41.1FOHOT-2same thing as before if we have to go around? Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.9
07:32:45.9CAHOT-1yup.p.10
07:32:46.0FOHOT-2course alive cross checked no flags.p.10
07:33:26.3FOHOT-2forty seven forty on the fuel.p.10
07:33:29.2CAHOT-1got it.p.10
07:33:30.0FOHOT-2bingo is * yep ***p.10
07:34:02.8APRAPREnvoy thirty five fifty one vectors runway one zero left the R V R is four thousand.p.10
07:34:10.7FOHOT-2at least we know we can see the runway.p.10
07:34:12.7CAHOT-1right.p.10
07:34:16.5CAHOT-1ah - if those winds are real we’re - they've gotten better - at thirteen gustin’ twenty five so if it’s really like thirteen and - Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.10
07:34:29.6CAHOT-1just a matter of how much snow is on the runway.p.11
07:34:31.9FOHOT-2yeah.p.11
07:35:04.6CAHOT-1alright well if anybody was # up on ten left maybe they were just plowin’ it.p.11
07:35:08.2FOHOT-2yeah I think they were just - cause American so- American Skywest and us - American said hey this needs to be plowed.p.11
07:35:17.0FOHOT-2So I think that's just what -p.11
07:35:22.6APRAPRChina freight one zero five five - uh - heavy the O'Hare altimeter is three zero two one.p.11
07:35:29.1FOHOT-2two one.p.11
07:35:32.7CAHOT-1set crosschecked.p.11
07:35:35.1FOHOT-2set crosschecked.p.11
07:36:14.7APRAPRAmerican four sixty six you're following a heavy jet caution wake turbulence Boeing triple seven. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.11
07:36:21.3CAHOT-1well that's what you want to deal with today too.p.12
07:36:23.6FOHOT-2what.p.12
07:36:23.9CAHOT-1caution wake turbulence.p.12
07:36:25.1FOHOT-2oh yeah.p.12
07:36:27.8FOHOT-2glideslope alive.p.12
07:36:30.0CAHOT-1roger.p.12
07:36:46.2CAHOT-1set missed approach altitude v approach climb.p.12
07:36:51.4FOHOT-2set.p.12
07:37:17.8FOHOT-2sterile light on - landing P A complete - E F B is set - descent checklist is complete.p.12
07:37:22.8CAHOT-1thank you - that's the hardest thing to remember I think. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.12
07:37:25.5FOHOT-2the before landing.p.13
07:37:26.2CAHOT-1runnin all your # checklists again.p.13
07:37:27.7FOHOT-2yeah after - yeah that's the hardest thing.p.13
07:37:29.7CAHOT-1hah you're -p.13
07:37:30.6FOHOT-2youre mind's already set you're gonna land.p.13
07:37:32.0CAHOT-1yeah - right.p.13
07:38:31.9FOHOT-2nice thing is everyone already went to their alternate so it's pretty quiet.p.13
07:38:35.4CAHOT-1right.p.13
07:39:05.1CAHOT-1let's go gear down.p.13
07:39:06.7◦CAM[sound similar to gear extending]p.13
07:39:08.5CAHOT-1flaps twenty two. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.13
07:39:10.3FOHOT-2ground contact.p.14
07:39:12.3◦CAM[sound similar to flap handle]p.14
07:39:19.5CAHOT-1before landing checklist.p.14
07:39:21.9FOHOT-2landing gear three green -p.14
07:39:23.1CAHOT-1three green.p.14
07:39:23.1FOHOT-2speed brake - closed - thrust rating T O one [T O for take off] - flaps set twenty two - before landing checklist complete.p.14
07:39:33.5FORDO-2tower Envoy forty one twenty five BUGSY.p.14
07:39:36.0ATCTWREnvoy forty one twenty five O'Hare tower the RVR is four thousand - RCC is 555 - braking medium to poor up to november 3 and (poor/four) past continue inbound landing clearance in a couple miles - traffic is holding in position.p.14
07:39:47.6FORDO-2willco Envoy forty one twenty five.p.14
07:40:13.4CAHOT-1alright comin back on the speed. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.14
07:40:22.0CAHOT-1can you rebug my pink speed?p.15
07:40:24.1FOHOT-2sorry I can't hear - what'd you say?p.15
07:40:25.3CAHOT-1can you rebug my pink speed?p.15
07:40:26.9FOHOT-2oh yeah.p.15
07:40:27.9ATCTWREnvoy forty one twenty five traffic's on the roll runway one zero left clear to land current winds three six zero at one seven gust two four.p.15
07:40:34.2FORDO-2one zero left clear to land envoy fourty one twenty five.p.15
07:40:36.2FOHOT-2thousand feet.p.15
07:40:37.5CAHOT-1roger.p.15
07:40:37.6ATCTWRO'Hare information Golf now current altimeter three zero two one.p.15
07:40:42.5FOHOT-2set.p.15
07:40:45.4CAHOT-1thank you. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.15
07:41:08.5FOHOT-2five hundred feet.p.16
07:41:11.0CAHOT-1roger.p.16
07:41:11.1FOHOT-2sinking nine hundred v ref plus thirteen.p.16
07:41:15.3CAHOT-1woah #.p.16
07:41:24.4FOHOT-2continue.p.16
07:41:27.2CAHOT-1continuing.p.16
07:41:30.1◦CAMapproaching minimums - autopilot - autopilot.p.16
07:41:32.2FOHOT-2runway in sight.p.16
07:41:33.7CAHOT-1roger - landing.p.16
07:41:34.7FOHOT-2thanks.p.16
07:41:37.2◦CAMminimums - minimums.p.16
07:41:44.3◦CAMone hundred - glideslope. Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.16
07:41:47.6CAHOT-1yeah yeah.p.17
07:41:48.6◦CAM[sound similar with master caution]p.17
07:41:52.8FOHOT-2yaw damp off.p.17
07:41:54.4CAHOT-1roger.p.17
07:41:58.9◦CAM[sound similar to landing gear touching down]p.17
07:42:01.7FOHOT-2stay on that centerline.p.17
07:42:02.5CAHOT-1yep #.p.17
07:42:06.4CAHOT-1#.p.17
07:42:07.9◦CAM[sound similar to aircraft slowing down]p.17
07:42:12.1◦CAM[sound similar to engine thrust increasing]p.17
07:42:16.7CAHOT-1aww #.p.17
07:42:21.5◦CAM[sound similar to thrust levers being moved] Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.17
07:42:24.6CAHOT-1# - ugh.p.18
07:42:26.9◦CAM[increase in background noise]p.18
07:42:29.7◦CAM[sound of triple chime - master warning] landing gear [master warning continues until the end of the recording]p.18
07:42:32.0◦CAM[sound similar to stick shaker]p.18
07:42:34.1FORDO-2* * need assistance Envoy forty one twenty five.p.18
07:42:38.5FOHOT-2thanks.p.18