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Cases › DCA20IA014 › Cockpit voice recorder

Embraer ERJ170Republic Airline Inc

365 lines · 00:00:00.0 – 02:05:08.8 · Atlanta, GA, 2019-11-07

The NTSB cautions that a transcript is not a precise science and, taken out of context, can mislead. These are the last words of real people — handle with care.
365 of 365 lines
CaptainFirst officerControllersWarningsSounds
The final secondsjump to the end ↓

Crew communication

365 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealed
4 / 25
floor share · CA / FO %
0%
non-pertinent talk in sterile window
0 · 42 · 4
laughter · delivery · expletives
17 of 17
crew questions unanswered in 8 s
8 of 22
warnings with a crew response in 5 s
CaptainCaptain: 1 in minute 1First officerFirst officer: 3 in minute 1First officer: 2 in minute 2First officer: 2 in minute 3First officer: 3 in minute 4First officer: 4 in minute 5First officer: 8 in minute 6First officer: 5 in minute 7First officer: 6 in minute 8First officer: 3 in minute 9First officer: 5 in minute 10First officer: 1 in minute 11First officer: 4 in minute 12First officer: 2 in minute 13First officer: 4 in minute 14First officer: 2 in minute 15First officer: 1 in minute 23First officer: 2 in minute 24First officer: 3 in minute 25First officer: 2 in minute 26First officer: 2 in minute 27First officer: 7 in minute 28First officer: 5 in minute 29First officer: 4 in minute 30First officer: 1 in minute 38Controllers00:0000:1000:2000:3000:4000:5001:0001:1001:2001:3001:4001:5002:00
Utterances per minute, one row per speaker on one clock. shaded = sterile-cockpit window · red = end of recording.
Sterile cockpit · 14 CFR 121.542

Windows: 24:16:09–24:31:09, 26:12:05–26:34:59 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding.

No candidate non-pertinent conversation inside the window.

The Board’s own notations

Delivery and physiological notes the transcribers added in brackets, plus # expletives. 307 words are marked unintelligible (*).

  • #00:00:49.9“'kay I can't read that # #.”
  • #00:04:14.9“...(I-R-U's aligning and #).”
  • sound similar to phone calling00:15:17.8“[sound similar to phone calling]”
  • electronic voice00:27:38.2“trim. [electronic voice]”
  • electronic voice00:27:59.5“trim. [electronic voice]”
  • #00:28:36.2“so we're good ** just to take my mind at ease...push the...push the yoke forward so I can see...visually see the # move.”
  • electronic voice00:31:43.5“trim. [electronic voice]”
  • electronic voice00:31:52.1“trim. [electronic voice]”
  • electronic voice00:32:01.3“trim. [electronic voice]”
  • electronic voice00:32:05.5“trim. [electronic voice]”
  • electronic voice00:32:14.6“trim. [electronic voice] DCA20IA014 Time and Intra-Aircraft Communication Source”
  • electronic voice00:32:19.8“trim. [electronic voice]”
  • electronic voice00:32:44.6“trim. [electronic voice]”
  • electronic voice00:32:45.6“trim. [electronic voice]”
  • electronic voice00:33:41.3“trim. [electronic voice]”
  • electronic voice00:33:46.8“trim. [electronic voice]”
  • electronic voice00:33:54.0“trim. [electronic voice]”
  • electronic voice00:33:59.6“trim. [electronic voice]”
  • electronic voice00:34:04.7“trim. [electronic voice]”
  • electronic voice00:34:11.3“trim. [electronic voice]”
  • electronic voice00:34:16.7“trim. [electronic voice]”
  • electronic voice00:34:47.8“trim. [electronic voice] DCA20IA014 Time and Intra-Aircraft Communication Source”
  • electronic voice00:34:55.6“trim. [electronic voice]”
  • electronic voice00:35:01.2“trim. [electronic voice]”
  • +28 more
Silences of 45 s or more
Concerns voiced, and what followed

Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.

None found in the window.

Warnings and the response
  • 00:00:44.4[sound similar to Master Warning]
    → no crew words within 5 s
  • 00:01:08.7[sound similar to Master Caution]
    → 2.9 s later: 00:01:11.6“***.”
  • 00:03:15.1[sounds similar to Master Cautions]
    → 2.4 s later: 00:03:17.5“flight control no dispatch.”
  • 00:08:17.2[sound similar to Master Caution]
    → 4.4 s later: 00:08:21.6“verify that everything is green and...push clear ROM.”
  • 00:11:15.2[sound similar to Master Caution]
    → 2.6 s later: 00:11:17.8“elevator off.”
  • 00:12:36.8[sound similar to Master Caution]
    → 4.5 s later: 00:12:41.3“release it...do it again...hold it for about six seconds.”
  • 00:14:11.5[sound similar to Master Caution]
    → 4 s later: 00:14:15.5“clear N-V-M.”
  • 00:20:27.1[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:24:06.6[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:24:29.4[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:39:52.9[sound similar to Master Warning]
    → no crew words within 5 s
  • 00:39:56.5[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:40:16.5[sounds similar to Master Cautions]
    → no crew words within 5 s
  • 00:49:20.6[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:50:34.0[sound similar to Master Caution]
    → 4.2 s later: 00:50:38.2“flight control no dispatch.”
  • 00:52:55.4[sound similar to Master Caution]
    → 4.8 s later: 00:53:00.2“** control * A-P fail pitch trim fail.”
  • 00:53:40.6[sound similar to Master Caution] DCA20IA014 Time and Intra-Aircraft Communication Source
    → no crew words within 5 s
  • 00:55:10.8[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:56:31.0[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:57:36.6[sound similar to Master Caution]
    → no crew words within 5 s
  • 00:58:28.0[sounds similar to Master Cautions]
    → no crew words within 5 s
  • 02:04:47.3[sound similar to Master Caution]
    → no crew words within 5 s
Questions between the pilots left unanswered
Standard callouts
V1 · not in transcriptRotate / Vr · not in transcriptV2 · not in transcriptPositive rate · not in transcriptGear up · not in transcript1,000 ft · not in transcript500 ft · not in transcriptMinimums · not in transcriptGear down · not in transcriptRunway in sight · not in transcriptGo around · not in transcriptStabilized · not in transcript

“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.

Language, as counts
Speakerwordsquestionshedgesexclamationsexpletiveschecklistsnon-pertinent lines
Captain90000000
First officer52020623010
Observer / jumpseat1,43425822216

Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.

Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.

00:00:00.0STASTARTOF RECORDINGp.7
00:00:00.0STASTARTOF TRANSCRIPTp.7
00:00:00.1CACAM-1to um ya know pitch the plane down using the pitch trim on the yoke and on the um right below the radio panel...yeah I tried to—I tried to pitch the plane down using those and like nothing was giving umm...and then the F-O was doing it at the same time but again like we were fighting and it was...ya know as violent or more than in the sim cause like in the sim like you know...you have your knees on the yoke and— [cut off by power cycle]p.7
00:00:27.3◦CAM[sound similar to power cycle]p.7
00:00:32.0FOCAM-2flashlight?p.7
00:00:33.8CAMCAM-?***.p.7
00:00:40.1FOCAM-2flight control...is...pitch up.p.7
00:00:44.4EICEICAS[sound similar to Master Warning]p.7
00:00:49.9FOCAM-2'kay I can't read that # #.p.7
00:00:52.6OBCAM-3flight control issue—pitch up.p.7
00:00:55.9◦CAM[sound similar to button pushing] DCA20IA014 Time and Intra-Aircraft Communication Sourcep.7
00:01:00.6FOCAM-2uhh...* the battery...uh...*...battery one and two off.p.8
00:01:08.7EICEICAS[sound similar to Master Caution]p.8
00:01:11.6OBCAM-3***.p.8
00:01:21.4OBCAM-3flight control issue—pitch up.p.8
00:01:26.4FOCAM-2pitch trim...switch one fail.p.8
00:01:53.2OBCAM-3***.p.8
00:01:59.3OBCAM-3(any idea?)p.8
00:02:02.9FOCAM-2what—this issue?p.8
00:02:04.7OBCAM-3pitch trim (switch one fail/that's what) we're talking about.p.8
00:02:09.8OBCAM-3today written up.p.8
00:02:28.1OBCAM-3at LaGuardia earlier today...wrote pitch trim switch one...according to *...I wonder if this belongs to them...LaGuardia. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.8
00:02:47.2FOCAM-2oh a screwdriver set—nice.p.9
00:03:03.1◦CAM[sound similar to ratcheting screwdriver]p.9
00:03:15.1EICEICAS[sounds similar to Master Cautions]p.9
00:03:17.5FOCAM-2flight control no dispatch.p.9
00:03:19.6◦CAM[sound similar to button pushing]p.9
00:03:21.7FOCAM-2**.p.9
00:03:25.5◦CAM[sound similar to ratcheting screwdriver]p.9
00:03:31.1FOCAM-2theeee...p.9
00:04:02.6OBCAM-3(three green) *** (let's see what happens).p.9
00:04:05.6FOCAM-2we need to take this to go to R-T-S don't we?p.9
00:04:11.0OBCAM-3uhh...gotta—ya gotta give it a minute or so to...p.9
00:04:14.0FOCAM-2yeah...something... DCA20IA014 Time and Intra-Aircraft Communication Sourcep.9
00:04:14.9OBCAM-3...(I-R-U's aligning and #).p.10
00:04:30.1FOCAM-2there it is...maintenance.p.10
00:04:44.5CAMCAM-?***.p.10
00:04:47.9OBCAM-3diagnostics and *** and maintenance.p.10
00:04:53.0FOCAM-2**.p.10
00:05:09.3FOCAM-2I don't think it's under this.p.10
00:05:16.1FOCAM-2there it is.p.10
00:05:20.9OBCAM-3all right...follow the A-M-M...*** (hydraulics) ***.p.10
00:05:34.2FOCAM-2hydraulics.p.10
00:05:38.9FOCAM-2going on auto...everything else is (on auto/in off).p.10
00:05:42.6FOCAM-2so push the start to R-T-S.p.10
00:05:49.2FOCAM-2* this would be green though...right? DCA20IA014 Time and Intra-Aircraft Communication Sourcep.10
00:05:52.4OBCAM-3umm...yeah it should.p.11
00:05:55.2FOCAM-2T-L-A is in the idle position.p.11
00:05:58.8FOCAM-2don't we have to flip this breaker over here?p.11
00:06:02.0OBCAM-3it didn't tell me to...I think it says (we can do it later *).p.11
00:06:17.5FOCAM-2on...on?p.11
00:06:20.0FOCAM-2system one...system—p.11
00:06:22.9OBCAM-3*** auto...p.11
00:06:30.7FOCAM-2T-L-A...what's the T-L-A?p.11
00:06:36.8OBCAM-3(okay...okay).p.11
00:06:40.7CAMCAM-?***.p.11
00:06:45.4OBCAM-3three and only one of them ***...p.11
00:06:47.9FOCAM-2so we gotta leave them on? DCA20IA014 Time and Intra-Aircraft Communication Sourcep.11
00:06:51.5FOCAM-2three so that's on and B...that's electric pump B for system three.p.12
00:06:58.1CAMCAM-?* on.p.12
00:07:01.9FOCAM-2now...okay...good.p.12
00:07:04.1FOCAM-2we just (need to/didn't) pressurize hydraulics.p.12
00:07:12.4FOCAM-2***.p.12
00:07:14.5OBCAM-3oh we gotta clear the inhibits...remember we gotta do that.p.12
00:07:17.8FOCAM-2umm...okay...go back to uhh...p.12
00:07:24.6OBCAM-3***.p.12
00:07:32.4FOCAM-2***.p.12
00:07:34.7OBCAM-3***.p.12
00:07:42.8OBCAM-3okay...pass pass pass pass pass *** push forward *.p.12
00:07:54.2FOCAM-2*** spot. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.12
00:07:59.3OBCAM-3okay...set the F-C-S maintenance switch to the on position.p.13
00:08:03.0FOCAM-2it's this one?p.13
00:08:04.0OBCAM-3right there...yeah.p.13
00:08:12.9CAMCAM-?***?p.13
00:08:16.0FOCAM-2on position?p.13
00:08:17.2EICEICAS[sound similar to Master Caution]p.13
00:08:19.9◦CAM[sound similar to button pushing]p.13
00:08:21.6OBCAM-3verify that everything is green and...push clear ROM.p.13
00:08:35.2OBCAM-3that should clear all the inhibits right there.p.13
00:08:41.1OBCAM-3set the F-C-S maintenance off.p.13
00:08:49.6FOCAM-2make sure there are no F-C-S active...is that EICAS message?p.13
00:08:59.9OBCAM-3make sure ** F-C-S ***. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.13
00:09:09.4FOCAM-2it's that flight control no dispatch...that's the message.p.14
00:09:14.4OBCAM-3that's what we're trying to clear here.p.14
00:09:16.4FOCAM-2yeah...well that's what I'm saying that's the only one that...p.14
00:09:19.8OBCAM-3yeah.p.14
00:09:22.0OBCAM-3***.p.14
00:09:28.2OBCAM-3can you go out and take pictures of the (right).p.14
00:09:33.6FOCAM-2what—around the uh—moving?p.14
00:09:35.2OBCAM-3(leading edge) *** nothing around the wings or anything that can get hit.p.14
00:09:39.0FOCAM-2aright.p.14
00:09:40.8FOCAM-2[security code] yeah?p.14
00:09:42.7OBCAM-3yeah [security code]. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.14
00:10:32.6OBCAM-3move...the column fully forward and hold it for three seconds...***...then fully aft for three seconds then push the elevator * push button...good?p.15
00:10:46.7FOCAM-2yeah.p.15
00:11:01.3OBCAM-3F-C-P push button?p.15
00:11:08.9OBCAM-3elevator is ***.p.15
00:11:15.2EICEICAS[sound similar to Master Caution]p.15
00:11:17.8FOCAM-2elevator off.p.15
00:11:20.2◦CAM[sound similar to button pushing]p.15
00:11:26.0FOCAM-2F-C-...p.15
00:11:28.3CAMCAM-?***.p.15
00:11:33.3OBCAM-3push the column fully forward for three seconds.p.15
00:11:49.5OBCAM-3good? DCA20IA014 Time and Intra-Aircraft Communication Sourcep.15
00:11:52.4FOCAM-2'kay.p.16
00:11:56.7FOCAM-2*** they're all (good/green) now...(wellll) ...p.16
00:12:01.7◦CAM[unintelligible conversation]p.16
00:12:07.3OBCAM-3move the left hand rudder pedal to the end and hold it for three seconds.p.16
00:12:15.0FOCAM-2is this correct?...oh yeah that one.p.16
00:12:21.4◦CAM[unintelligible conversation]p.16
00:12:33.4OBCAM-3next...push the rudder...for three seconds.p.16
00:12:36.8EICEICAS[sound similar to Master Caution]p.16
00:12:39.6◦CAM[sound similar to button pushing]p.16
00:12:41.3OBCAM-3release it...do it again...hold it for about six seconds.p.16
00:12:58.4FOCAM-2there we go.p.16
00:13:05.2OBCAM-3roll the control yoke fully to the C-C-W direction...hold it for three seconds. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.16
00:13:10.8FOCAM-2that's what left?p.17
00:13:24.8OBCAM-3move the speed brake handle to the fully extended position...over here.p.17
00:13:31.5FOCAM-2speed brake...full?p.17
00:13:36.6CAMCAM-?***.p.17
00:13:40.4FOCAM-2** speed brake.p.17
00:13:52.4OBCAM-3and then ***.p.17
00:13:58.3FOCAM-2forward to continue...press.p.17
00:14:04.0OBCAM-3set F-C-S maintenance switch on.p.17
00:14:11.5EICEICAS[sound similar to Master Caution]p.17
00:14:12.3◦CAM[sound similar to button pushing]p.17
00:14:15.5FOCAM-2clear N-V-M.p.17
00:14:24.0CAMCAM-?now set...now set the switch to off. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.17
00:14:33.4CAMCAM-?***.p.18
00:14:45.1OBCAM-3(I just want to **/flight control no dispatch).p.18
00:14:48.1FOCAM-2okay umm...let's go...p.18
00:14:56.5OBCAM-3***.p.18
00:15:17.8◦CAM[sound similar to phone calling]p.18
00:15:29.6OBCAM-3[call to MCC - described pilot write up to MCC, mentioned the maintenance crew performed the flight control no dispatch procedure, described actions taken, everything was green, mentioned the fault message cleared when the Return To Service (RTS) was performed, everything passed on the RTS (but there's still something), hydraulics were on. Mentioned fault code 27430200HS2, discussed fault history, mentioned everything was cleared, discussed elevator/trim stuck, confirmed flight control movement. Call ended at 37:30.28]p.18
00:20:27.1EICEICAS[sound similar to Master Caution]p.18
00:21:16.7OBCAM-3it's stuck in the up position...* five point eight it's not moving at all... okay...the...the actual elevators are moving but * the indicator on the middle one is showing pitch up at five point eight...it's just stuck there no matter what.p.18
00:21:42.5OBCAM-3the elevators are still moving...I don't really know how that setting there (determines anything).p.18
00:21:50.7CAMCAM-?pitch up pitch down. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.18
00:21:55.2OBCAM-3when I look at the flight control page...I can see the elevators definitely are going up and down.p.19
00:22:25.6OBCAM-3I don't really know how the system works on the...the center display.p.19
00:22:42.1OBCAM-3but...they're movin' and they're...can you go back and check and make sure that they're movin'.p.19
00:22:46.2FOCAM-2I mean...up...so I can't see down so I'll go check down...if this * stays in position right here.p.19
00:22:51.3OBCAM-3nah it (just cleared/disappeared).p.19
00:23:02.0◦CAM[unintelligible conversation]p.19
00:23:49.8◦CAM[sound similar to power cycle]p.19
00:23:52.3FOCAM-2I mean I don't know which air is on.p.19
00:23:55.2FOCAM-2scroll up.p.19
00:24:06.6EICEICAS[sound similar to Master Caution]p.19
00:24:07.9◦CAM[sound similar to button pushing]p.19
00:24:27.7FOCAM-2we can't move any of the flight controls right now. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.19
00:24:29.4EICEICAS[sound similar to Master Caution]p.20
00:24:35.1FOCAM-2RAT fail...that's normal...but still...five point eight up.p.20
00:24:43.3FOCAM-2and the roll is like...is it supposed to be like…p.20
00:24:46.5OBCAM-3***.p.20
00:24:56.5OBCAM-3I think it's kinda supposed to be like that ***.p.20
00:25:09.6FOCAM-2I guess we'll see what he says.p.20
00:25:23.5FOCAM-2what are these right here?p.20
00:25:26.0OBCAM-3I was about to check.p.20
00:25:29.7◦CAM[unintelligible conversation]p.20
00:25:53.2OBCAM-3okay well...***.p.20
00:25:59.3OBCAM-3there should be two areas.p.20
00:26:03.6OBCAM-3*** (log page right there) ***. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.20
00:26:21.7FOCAM-2we'll have to turn hydraulics on to move the flight controls right?p.21
00:26:42.5◦CAM[unintelligible conversation]p.21
00:26:52.5FOCAM-2hydraulic pump not auto.p.21
00:27:08.1FOCAM-2how much uh...so how do you know whenever you're ready to…to move the flight controls on this screen like what's the pressure supposed to be at or?p.21
00:27:18.8OBCAM-3system's pressurized now...just supposed to be in the green.p.21
00:27:21.0FOCAM-2okay...so...I'm gonna open the door.p.21
00:27:22.5OBCAM-3***.p.21
00:27:24.9FOCAM-2push forward on the yoke...oh.p.21
00:27:26.7OBCAM-3***.p.21
00:27:28.9FOCAM-2yep...***.p.21
00:27:38.1FOCAM-2*. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.21
00:27:38.2EICEICAStrim. [electronic voice]p.22
00:27:40.0FOCAM-2what was that?p.22
00:27:42.0OBCAM-3I dunno.p.22
00:27:43.0FOCAM-2did you hear that...is that the control...the tower?p.22
00:27:46.3OBCAM-3yeah it's ** plane ** trim *** it's saying that I moved the trim down...***.p.22
00:27:59.5EICEICAStrim. [electronic voice]p.22
00:28:02.6FOCAM-2um?p.22
00:28:07.6FOCAM-2steer disc.p.22
00:28:09.6OBCAM-3***.p.22
00:28:10.6FOCAM-2roll...roll...there's no way to do roll.p.22
00:28:15.4OBCAM-3no there is.p.22
00:28:22.2◦CAM[unintelligible conversation] DCA20IA014 Time and Intra-Aircraft Communication Sourcep.22
00:28:31.5FOCAM-2roll right here.p.23
00:28:36.2FOCAM-2so we're good ** just to take my mind at ease...push the...push the yoke forward so I can see...visually see the # move.p.23
00:29:03.1FOCAM-2good?p.23
00:29:07.0FOCAM-2like it's going down like it doesn't look like it's...***.p.23
00:29:13.8OBCAM-3** a little further.p.23
00:29:15.7FOCAM-2yeah.p.23
00:29:16.8FOCAM-2I'm gonna go out further just keep it held forward...in the forward position.p.23
00:29:20.6OBCAM-3***...I'm not sure if forward is down.p.23
00:29:33.0OBCAM-3***.p.23
00:29:47.2OBCAM-3yeah figured out why the the center display didn't change unless you ***...***.p.23
00:30:06.5OBCAM-3all right sounds good. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.23
00:30:12.1OBCAM-3good?p.24
00:30:30.0OBCAM-3mhm.p.24
00:30:37.1OBCAM-3***.p.24
00:30:47.5OBCAM-3uh it's...yeah all the controls are operating ***.p.24
00:31:24.0OBCAM-3it was at...it was set at five point six...the green range is ***. [cut off by background noise]p.24
00:31:43.5EICEICAStrim. [electronic voice]p.24
00:31:52.1EICEICAStrim. [electronic voice]p.24
00:31:54.3OBCAM-3okay...yeah so it goes all the way down to two...two down and the high...p.24
00:32:01.3EICEICAStrim. [electronic voice]p.24
00:32:03.7OBCAM-3***.p.24
00:32:05.5EICEICAStrim. [electronic voice]p.24
00:32:14.6EICEICAStrim. [electronic voice] DCA20IA014 Time and Intra-Aircraft Communication Sourcep.24
00:32:19.8EICEICAStrim. [electronic voice]p.25
00:32:44.6EICEICAStrim. [electronic voice]p.25
00:32:45.6EICEICAStrim. [electronic voice]p.25
00:33:15.9OBCAM-3***pitch trim...uh...***...five point eight...now it's sayin' five point seven ***...yeah it was in the green for **.p.25
00:33:41.3EICEICAStrim. [electronic voice]p.25
00:33:46.8EICEICAStrim. [electronic voice]p.25
00:33:54.0EICEICAStrim. [electronic voice]p.25
00:33:59.6EICEICAStrim. [electronic voice]p.25
00:34:04.7EICEICAStrim. [electronic voice]p.25
00:34:11.3EICEICAStrim. [electronic voice]p.25
00:34:16.7EICEICAStrim. [electronic voice]p.25
00:34:47.8EICEICAStrim. [electronic voice] DCA20IA014 Time and Intra-Aircraft Communication Sourcep.25
00:34:55.6EICEICAStrim. [electronic voice]p.26
00:35:01.2EICEICAStrim. [electronic voice]p.26
00:35:14.2EICEICAStrim trim trim trim trim trim trim. [electronic voice]p.26
00:35:27.1OBCAM-3it's not up there now when I first got on it was saying that too but then we did the return to service test and it cleared but it still had the flight control no dispatch...that message cleared.p.26
00:35:58.0OBCAM-3yeah like I said - when I came on the plane it was all turned off...power was *... and when it came back up that message had cleared - the switch message *** but it also had flight control no dispatch *** R-T-S and everything passed on the R-T-S and the message went away but it's still *** that's when I called you *** H-S-ACE two *** both the system cutouts on...*** that flight control no dispatch went away ***.p.26
00:36:42.2◦CAM[unintelligible conversation, end of phone call]p.26
00:37:31.8FOCAM-2[discussion of operation of cockpit window]p.26
00:37:48.8◦CAM[discussion of operation of both trim switches required to operate trim, demonstration of trim system operation to junior mechanic, holding switch down]p.26
00:38:19.8EICEICAStrim trim trim. [electronic voice]p.26
00:38:27.8EICEICAStrim. [electronic voice] DCA20IA014 Time and Intra-Aircraft Communication Sourcep.26
00:38:29.3OBCAM-3apparently...it started trimming on its own.p.27
00:38:34.4◦CAM[discussion about phone calls with MCC]p.27
00:39:17.9OBCAM-3I'm leaving it in the exact position I found it.p.27
00:39:29.4◦CAM[sound similar to power cycle]p.27
00:39:52.9EICEICAS[sound similar to Master Warning]p.27
00:39:56.5EICEICAS[sound similar to Master Caution]p.27
00:40:13.7CAMCAM-4through and two degrees ***.p.27
00:40:16.5EICEICAS[sounds similar to Master Cautions]p.27
00:40:33.2CAMCAM-4apparently this guy went running away.p.27
00:40:39.2CAMCAM-4do you know how to control that?p.27
00:40:40.4CAMCAM-5no.p.27
00:40:41.9CAMCAM-4got it right here. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.27
00:40:44.9CAMCAM-4is it going down?p.28
00:40:45.8CAMCAM-5you gotta press both at the same time.p.28
00:40:46.4EICEICAStrim. [electronic voice]p.28
00:40:49.0CAMCAM-5so it's supposed to happen after three seconds...that's what didn't happen apparently.p.28
00:40:59.5CAMCAM-5put a headset in.p.28
00:41:08.8CAMCAM-5goes down to—down two all the way up to thirteen up.p.28
00:41:15.7CAMCAM-4(go) three degrees up.p.28
00:41:31.5◦CAM[unintelligible conversation]p.28
00:42:28.6CAMCAM-5all right...you got your phone?p.28
00:42:32.8CAMCAM-4***.p.28
00:42:34.8CAMCAM-5I need you to go out and look at the horizontal stabilizer...we can talk on the phone.p.28
00:43:00.4CAMCAM-5see the leading edge of it...are there arrows and # on it? DCA20IA014 Time and Intra-Aircraft Communication Sourcep.28
00:43:18.1CAMCAM-5***.p.29
00:43:37.5CAMCAM-5okay...uhh...all right...it's going down?p.29
00:43:45.0EICEICAStrim. [electronic voice]p.29
00:43:53.4CAMCAM-5***...okay did it go up or did it go down...like the uh...leading edge?p.29
00:44:05.5CAMCAM-5huh?p.29
00:44:07.4CAMCAM-5***.p.29
00:44:13.6CAMCAM-5it's going back up or going back down to the up position then?p.29
00:44:28.5CAMCAM-5all right.p.29
00:44:33.1CAMCAM-5(pull/full) down it was already up ***.p.29
00:44:51.0EICEICAStrim trim. [electronic voice]p.29
00:44:53.2CAMCAM-5*** down right...down position...*.p.29
00:44:59.3EICEICAStrim. [electronic voice] DCA20IA014 Time and Intra-Aircraft Communication Sourcep.29
00:45:07.2EICEICAStrim. [electronic voice]p.30
00:45:15.9EICEICAStrim. [electronic voice]p.30
00:45:23.6CAMCAM-5** that's full right? ***.p.30
00:45:32.8EICEICAStrim. [electronic voice]p.30
00:45:56.8CAMCAM-5we're gonna do the same thing on the other side now.p.30
00:46:06.5CAMCAM-5huh...yeah up here—they should be the same...the whole the whole (stabilator/stabilizer) should move so...p.30
00:46:17.1CAMCAM-5all right...hopefully it works good.p.30
00:46:24.7CAMCAM-5***...set the trim pilot control yoke...T-L-A...I dunno yet gimme a second to start reading.p.30
00:46:40.0CAMCAM-5set the pitch backup switch (to full) *... then hold up side of the pitch backup switch ** pitch backup *.p.30
00:46:54.9CAMCAM-5I don't know where the pitch backup switch is... let me find it *.p.30
00:47:09.3CAMCAM-5pitch backup switch...*** trim up...okay.p.30
00:47:21.5CAMCAM-5pitch backup switch ***. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.30
00:47:40.6EICEICAStrim. [electronic voice]p.31
00:47:42.8CAMCAM-5all the way down...is it moving?p.31
00:47:49.1CAMCAM-5going *.p.31
00:47:51.3EICEICAStrim. [electronic voice]p.31
00:47:52.0CAMCAM-5* should be in the up position now.p.31
00:47:55.7EICEICAStrim. [electronic voice]p.31
00:48:00.9EICEICAStrim. [electronic voice]p.31
00:48:01.5CAMCAM-5it keeps saying trim if I hold it for three seconds straight and if it says trim it stops.p.31
00:48:05.6EICEICAStrim. [electronic voice]p.31
00:48:06.8CAMCAM-5that's what it's supposed to do...so that way you're not accidentally just pressin' and holdin' it.p.31
00:48:41.0CAMCAM-5make sure it's set to ***...okay.p.31
00:49:13.7CAMCAM-5** push this **. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.31
00:49:20.6EICEICAS[sound similar to Master Caution]p.32
00:49:30.6CAMCAM-5message...does not show...on this ***...this message shows on EICAS flight control no dispatch.p.32
00:50:34.0EICEICAS[sound similar to Master Caution]p.32
00:50:38.2CAMCAM-5flight control no dispatch.p.32
00:50:47.8CAMCAM-5**.p.32
00:50:57.6EICEICAStrim trim. [electronic voice]p.32
00:50:59.9CAMCAM-4there ya see?p.32
00:51:02.1CAMCAM-5is it moving now?p.32
00:51:04.4EICEICAStrim. [electronic voice]p.32
00:51:05.4CAMCAM-5strange.p.32
00:51:09.7EICEICAStrim. [electronic voice]p.32
00:51:11.4CAMCAM-?*? DCA20IA014 Time and Intra-Aircraft Communication Sourcep.32
00:51:14.5EICEICAStrim. [electronic voice]p.33
00:51:51.8CAMCAM-?huh?p.33
00:52:25.5CAMCAM-5everything's good...everything's good.p.33
00:52:50.6◦CAM[unintelligible conversation]p.33
00:52:55.4EICEICAS[sound similar to Master Caution]p.33
00:53:00.2CAMCAM-5** control * A-P fail pitch trim fail.p.33
00:53:08.6CAMCAM-5all right now I'm gonna go up.p.33
00:53:13.1CAMCAM-5is it moving?p.33
00:53:17.7CAMCAM-5is it moving?p.33
00:53:22.1CAMCAM-5**...is it moving?p.33
00:53:27.6CAMCAM-5is it moving?p.33
00:53:40.6EICEICAS[sound similar to Master Caution] DCA20IA014 Time and Intra-Aircraft Communication Sourcep.33
00:53:48.5CAMCAM-5is it moving now?p.34
00:53:51.4EICEICAStrim. [electronic voice]p.34
00:53:52.5EICEICAStrim. [electronic voice]p.34
00:53:56.6CAMCAM-5*.p.34
00:53:57.0EICEICAStrim. [electronic voice]p.34
00:53:57.9CAMCAM-5***.p.34
00:54:15.2CAMCAM-5*** which part number ***?p.34
00:54:29.8◦CAM[unintelligible conversation]p.34
00:55:01.5CAMCAM-5it's not moving is it?p.34
00:55:04.6CAMCAM-5it's not moving is it?p.34
00:55:06.9CAMCAM-?no.p.34
00:55:08.6CAMCAM-5now? DCA20IA014 Time and Intra-Aircraft Communication Sourcep.34
00:55:10.8EICEICAS[sound similar to Master Caution]p.35
00:55:15.9◦CAM[unintelligible conversation]p.35
00:55:45.2CAMCAM-5is it moving?p.35
00:55:47.8CAMCAM-5yes.p.35
00:55:49.2CAMCAM-5yes right?p.35
00:55:54.2CAMCAM-5(trim) yes...yes.p.35
00:56:06.0CAMCAM-5***.p.35
00:56:13.1CAMCAM-5go back to the right side...press ***.p.35
00:56:22.6CAMCAM-5is it moving...it's not moving?p.35
00:56:26.9CAMCAM-5it's not moving...not moving...p.35
00:56:31.0EICEICAS[sound similar to Master Caution]p.35
00:56:35.1CAMCAM-?** pusher fail. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.35
00:56:46.3CAMCAM-?all right.p.36
00:56:55.4◦CAM[unintelligible conversation]p.36
00:57:18.5CAMCAM-?power up *.p.36
00:57:22.1◦CAM[unintelligible conversation]p.36
00:57:36.6EICEICAS[sound similar to Master Caution]p.36
00:57:46.4CAMCAM-?shut up.p.36
00:57:55.0◦CAM[sound similar to cell phone ring]p.36
00:58:28.0EICEICAS[sounds similar to Master Cautions]p.36
00:59:10.3◦CAM[sound similar to cell phone ring]p.36
00:59:11.9CAMCAM-5** you're down there...huh...[security code].p.36
00:59:33.2◦CAM[sound similar to Republic Airways call menu]p.36
00:59:57.6CAMCAM-?***. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.36
01:00:01.6OBCAM-3[calls to MCC - discussed completing ops test, everything looking good, discussed signing off logbook, clearing MEL, if trim switch should be cut out with MEL. Said he will take picture (of logbook), leave cutout switch off. Call ended 01:09:48.5]p.37
01:01:42.2OBCAM-3***...either way I'm gonna make them write this up... (turn it over) (the right way/correctly). [part of phone call]p.37
01:10:05.9OBCAM-3are we good?p.37
01:10:20.8CAMCAM-?apparently this thing has had issues...that's why it's on M-E-L...so maybe if deferring the # thing is ***.p.37
01:10:36.0CAMCAM-?all right I'm gonna go **...you wanna push that maintenance bus.p.37
01:10:39.8CAMCAM-?** maintenance bus.p.37
01:10:43.4CAMCAM-?**...see the button that says maintenance bus?p.37
01:10:48.4CAMCAM-?uhh...ground service?p.37
01:10:49.9CAMCAM-?yeah.p.37
01:10:50.6CAMCAM-?yeah.p.37
01:10:51.1CAMCAM-?all right press that. DCA20IA014 Time and Intra-Aircraft Communication Sourcep.37
01:10:51.3◦CAM[sound similar to power cycle]p.38
01:24:00.2◦CAM[discussion among unidentified flight crew]p.38
02:04:47.3EICEICAS[sound similar to Master Caution]p.38
02:05:08.8CAMCAM-6[call to MCC - discussed pulling FDR/CVR circuit breaker.]p.38