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Cases › DCA19LA134 › Cockpit voice recorder

Airbus A321American Airlines

93 lines · 19:40:08.6 – 20:41:48.3 · New York, NY, 2019-04-11

The NTSB cautions that a transcript is not a precise science and, taken out of context, can mislead. These are the last words of real people — handle with care.
93 of 93 lines
CaptainFirst officerControllersWarningsSounds
The final secondsjump to the end ↓
  • 20:41:48.3APRdescend and maintain one two twelve thousand. 20:54:38.4 American three hundred descend and maintain one two
  • 20:41:48.3RDO-2thousand. 20:54:54.5 alright so we got the new ATIS. HOT-2 20:54:56.2 alright I'm just * I just off for a second. HOT-1 20:54:58.4 okay. HOT-2 20:55:00.6 ILS four right. HOT-2 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:55:00.8 ladies and gentlemen this is the captain speaking if I
  • 20:41:48.3PA-1can have your attention please, ah we've got an issue with the airplane involving our ah flight control computers and ah we are ah made the decision to return to ah JFK airport and land the airplane and ah let the maintenance folks ah take it over. should be ah touching down in Kennedy in about fifteen minutes or so, no cause for alarm the aircraft has been ah secured with the faulty system isolated and ah she's handling very nicely at this point but ah no sense in ah continuing on to LA ah with with an aircraft ah in this particular condition so we're gonna just for safety' ah purposes ah return to JFK and land. and ahm once we get on the ground safely back at the gate we'll start working the issue of getting a new airplane or ah figuring out how to get you all on your way. appreciate your patience as ah we keep the operation as safe as ah as possible. thanks again, again landing in about fifteen minutes. 20:56:11.9 [call for descent check]. 20:56:34.8 [flight attendant giving passenger briefing]. 20:59:00.9 [2nd call for descent check]. 21:00:05.5 [flight requests RWY 4L]. 21:00:27.9 [sound of interphone ring]. CAM DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:00:33.0 hey it's @. INT-1 21:00:33.8 hey @ ahm so actually we're the more we look at it
  • 20:41:48.3FA-1the wing actually does a little a little damage I don't know if you wanna @ to come out and look at it, just so you guys know. 21:00:42.7 well if the airplanes flying okay and I don't know what,
  • 20:41:48.3INT-1what we can see out there but we, we're going to ah. 21:00:48.7 all we can do is land it. FA-1 21:00:50.0 we're gonna land. INT-1 21:00:50.7 okay, alright. thanks. FA-1 21:00:51.8 and ah right now looks like a normal landing but you
  • 20:41:48.3INT-1guys just be prepared for the worst case scenario. 21:00:54.5 okay, okay. thank you. FA-1 21:00:57.5 [3rd call for descent checklist] 21:02:25.3 [CAPT informs FO he's going off the radio for a moment]. 21:02:29.1 ah JFK operations American three hundred. RDO-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:02:32.3 three hundred heard you're coming back go. OPS 21:02:34.5 yeah we're coming back, ah we had some kind of a flight
  • 20:41:48.3RDO-1control malfunction I don't know but we're not gonna take this thing to LA until somebody looks at it but any way you got, you got a gate for us? 21:02:41.0 flaps1. HOT-2 21:02:46.1 forty six, give me a call when you're on the ground. OPS 21:02:48.1 okay gate forty six we'll do it thanks. RDO-1 21:03:01.7 [CAPT informs FO of a passenger reporting damage to left wing]. 21:03:45.2 [flaps 2]. 21:03:54.2 [flight cleared ILS 4L]. 21:04:19.9 [sounds consistent with gear down]. 21:04:42.1 [4th call for descent checklist]. 21:05:21.0 [flaps 3]. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:05:41.8 [call for landing checklist]. 21:06:08.7 [flaps full]. 21:06:32.0 [flight switched to tower]. 21:06:50.5 [flight given reported winds of 010 / 17G23 and cleared to land 4L]. 21:07:59.7 [autopilot disconnect]. 21:08:36.2 [sounds consistent with landing]. 21:09:06.3 [sounds consistent with normal taxi to the gate]. 21:18:07.1 [discussion of error messages related to liquid level transmitter and AOA probe three]. 21:18:36.6 [call for shutdown checklist]. 21:19:37.0 dude there's extensive damage on that leading edge on that
  • 20:41:48.3RAMPleft hand side. bad damage. 21:19:41.7 what did you hit? RAMP 21:19:45.9 did we hit something? CAM-2 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:19:48.6 I'm glad you guys made it * * * *. RAMP 21:19:51.2 yeah we hit something, because felt it, we felt it, we
  • 20:41:48.3CAM-2we don't know but we rolled hard left. 21:19:52.7 yes. * * *. RAMP 21:19:55.9 I'm glad you guys are okay guys. RAMP 21:19:56.5 on ah on rotation, the airplane just rolled. CAM-1 21:19:57.7 yes. CAM-2 21:20:01.8 holy #. good thing we came back. CAM-2 21:20:28.8 flying great after that incident though, you know?
  • 20:41:48.3CAM-2which is really weird. 21:22:58.9 [sound consistent with electrical power transition]. 21:23:46.2 [discussion with ground crew]. 21:25:25.7 [sounds consistent with cell phone calls discussing the event]. 21:43:41.9 [discussion of pulling the CVR circuit breaker]. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source

Crew communication

93 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealed
41 / 59
floor share · CA / FO %
0%
non-pertinent talk in sterile window
0 · 3 · 14
laughter · delivery · expletives
1 of 1
crew questions unanswered in 8 s
—
warnings with a crew response in 5 s
CaptainCaptain: 1 in minute 1Captain: 24 in minute 62First officerFirst officer: 10 in minute 1First officer: 32 in minute 62ControllersControllers: 4 in minute 1Controllers: 16 in minute 6219:4019:5020:0020:1020:2020:3020:40
Utterances per minute, one row per speaker on one clock. shaded = sterile-cockpit window · red = end of recording.
Sterile cockpit · 14 CFR 121.542

Windows: 20:40:00–20:45:15, 20:59:29–21:09:59 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding.

No candidate non-pertinent conversation inside the window.

The Board’s own notations

Delivery and physiological notes the transcribers added in brackets, plus # expletives. 48 words are marked unintelligible (*).

  • automated voice19:40:08.6“left at kilo echo. 20:40:04.5 flex. CAM-1 20:40:05.0 flex set. CAM-2 20:40:13.4 eighty. HOT-2 20:40:14.8 check. HOT-1 20:40:29.7 V-1. HOT-2 20:40:31.4 rotate. HOT-2 20:40:32.2 @. HOT-1 20:40:33.6 w-. HOT-? 20:40:34.1 dual input [automated voice]. CAM 20:40:34.3 whoop. HOT-? 20:40:35.7 [sound of noise]. CAM DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:40:36.7 your airplane, your airplane, your airplane. HOT-2 20:40:39.2 I don't know what's goin' on. HOT-2 20:40:42.9 * *? HOT-2 20:40:44.7 what the # (happened) *? HOT-1 20:40:45.2 I don't know. ah the engines all go, good. HOT-2 20:40:50.7 positive rate, gear up. HOT-1 20:40:51.4 American three hundred Ranger transition and contact New”
  • #19:40:08.6“left at kilo echo. 20:40:04.5 flex. CAM-1 20:40:05.0 flex set. CAM-2 20:40:13.4 eighty. HOT-2 20:40:14.8 check. HOT-1 20:40:29.7 V-1. HOT-2 20:40:31.4 rotate. HOT-2 20:40:32.2 @. HOT-1 20:40:33.6 w-. HOT-? 20:40:34.1 dual input [automated voice]. CAM 20:40:34.3 whoop. HOT-? 20:40:35.7 [sound of noise]. CAM DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:40:36.7 your airplane, your airplane, your airplane. HOT-2 20:40:39.2 I don't know what's goin' on. HOT-2 20:40:42.9 * *? HOT-2 20:40:44.7 what the # (happened) *? HOT-1 20:40:45.2 I don't know. ah the engines all go, good. HOT-2 20:40:50.7 positive rate, gear up. HOT-1 20:40:51.4 American three hundred Ranger transition and contact New”
  • #19:40:08.6“thousand. 20:41:25.0 that scared the # outta me, I thought we were gone. HOT-2 20:41:29.0 the # airplane just rolled on me dude. HOT-1 20:41:30.6 I don't know. HOT-2 20:41:31.5 ah what do we do? can we continue, I mean that was”
  • #19:40:08.6“ah. 20:41:39.4 let's just check all the # #. CAM-1”
  • #20:41:48.3“thousand. 20:42:45.1 seventeen. HOT-2 20:43:02.3 well she feels normal now. HOT-1 20:43:04.1 yeah I mean it it was rolling and you're like what the #,”
  • #20:41:48.3“know to keep it, to keep it centerline? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:43:17.5 * you got zero? HOT-2 20:43:21.4 oh. HOT-2 20:43:22.7 # airplane, I swear to @. HOT-2 20:43:25.1 * * *. HOT-2 20:43:25.5 # hate flyin' this thing with any kinda crosswind. HOT-1 20:43:27.7 * * *. HOT-? 20:43:35.3 after takeoff's complete. HOT-2 20:44:49.9 # me I'm gonna take some time off after that #. HOT-1 20:44:52.3 tell me about it. HOT-2 20:44:54.5 holy # I'm not workin' tomorrow. HOT-2 20:44:59.9 it's like a weird electron had the rudder stuck or some”
  • #20:41:48.3“#, you know? 20:45:09.3 American three hundred proceed direct Robinsville. DEP DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:45:11.9 American three hundred direct Robinsville. RDO-2 20:45:17.3 you like it? HOT-2 20:45:18.3 yeah. HOT-1 20:45:20.9 whaddya say about that? HOT-2 20:45:22.4 I'm gonna # - HOT-1 20:45:23.7 write it up bad, right? HOT-2 20:45:24.7 I'm gonna # ASAP it. HOT-1 20:45:26.1 I mean I don't know what to write up. HOT-1 20:45:28.2 # rolled hard, hard left. like, I mean wh- * * * how”
  • #20:41:48.3“much degree bank were, sixty degree bank or some #? for a second? I mean. 20:45:52.1 [sound of interphone ring]. CAM 20:45:53.8 ah they're callin' to see what the- HOT-2 20:45:56.5 * * *. HOT-? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:45:59.5 hello. INT-1 20:46:00.1 @ what was that? that was so scary * * *? FA-1 20:46:04.4 I know, I think we, we, we think we our, our rudder got”
  • #20:41:48.3“conversation about that. # Airbus man. this is the kinda # we don't like about it. you know there's so many computers we don't, we don't know what it # does sometimes. 20:46:30.9 okay. FA-1 20:46:32.0 that was a ah full left rudder on the, on the runway to”
  • #20:41:48.3“keep it on the runway and then ah the one- the once we got airborne she just went # tits up. 20:46:39.4 American three hundred contact New York Center one three”
  • #20:41:48.3“two zero. 20:48:40.6 or maybe call maintenance to cover you're #. and tell”
  • #20:41:48.3“'em what happened and see what they- or just ah I don't know yeah. 20:48:47.4 you know, I think you're right. HOT-1 20:48:49.8 two two zero. HOT-2 20:48:50.9 twenty two. HOT-1 20:48:53.8 I think you gotta cover your # on this one. HOT-2 20:49:19.8 let's ah, let's coordinate a return to ah Kennedy. you”
  • #20:41:48.3“kinda get the blessing from somebody else, maybe? 20:49:44.4 no. HOT-1 20:49:45.4 no, you wanna just go back? HOT-2 20:49:48.6 yeah and they, they can pull all the # out and see”
  • sound of single chime20:41:48.3“what the # happened. 20:49:51.3 [sound of single chime]. CAM 20:49:51.8 okay. HOT-2 20:49:56.7 and New York American ah three hundred. RDO-2 20:49:58.9 go ahead. CTR 20:50:00.5 hey ah when, when we had departed- RDO-2 20:50:04.3 standard. HOT-2 20:50:05.3 when we departed ah right as we rotated we had a ah a”
  • #20:41:48.3“what the # happened. 20:49:51.3 [sound of single chime]. CAM 20:49:51.8 okay. HOT-2 20:49:56.7 and New York American ah three hundred. RDO-2 20:49:58.9 go ahead. CTR 20:50:00.5 hey ah when, when we had departed- RDO-2 20:50:04.3 standard. HOT-2 20:50:05.3 when we departed ah right as we rotated we had a ah a”
  • #20:41:48.3“we don't know but we rolled hard left. 21:19:52.7 yes. * * *. RAMP 21:19:55.9 I'm glad you guys are okay guys. RAMP 21:19:56.5 on ah on rotation, the airplane just rolled. CAM-1 21:19:57.7 yes. CAM-2 21:20:01.8 holy #. good thing we came back. CAM-2 21:20:28.8 flying great after that incident though, you know?”
  • sounds consistent with cell phone calls discussing the event20:41:48.3“which is really weird. 21:22:58.9 [sound consistent with electrical power transition]. 21:23:46.2 [discussion with ground crew]. 21:25:25.7 [sounds consistent with cell phone calls discussing the event]. 21:43:41.9 [discussion of pulling the CVR circuit breaker]. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source”
Silences of 45 s or more
Concerns voiced, and what followed

Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.

  • 20:41:48.3“I don't know what the- 20:41:48.7 flaps up, let's see if the flaps'll go up. HOT-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:42:11.9 American three hundred departure one two four point seven”
    → 20:41:48.3“know to keep it, to keep it centerline? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:43:17.5 * you got zero? HOT-2 20:43:21.4 oh. HOT-2 20:43:22.7 # airplane, I swear to @. HOT-2 20:43:25.1 * * *. HOT-2 20:43:25.5 # hate flyin' this thing with any kinda crosswind. HOT-1 20:43:27.7 * * *. HOT-? 20:43:35.3 after takeoff's complete. HOT-2 20:44:49.9 # me I'm gonna take some time off after that #. HOT-1 20:44:52.3 tell me about it. HOT-2 20:44:54.5 holy # I'm not workin' tomorrow. HOT-2 20:44:59.9 it's like a weird electron had the rudder stuck or some”
  • 20:41:48.3“know to keep it, to keep it centerline? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:43:17.5 * you got zero? HOT-2 20:43:21.4 oh. HOT-2 20:43:22.7 # airplane, I swear to @. HOT-2 20:43:25.1 * * *. HOT-2 20:43:25.5 # hate flyin' this thing with any kinda crosswind. HOT-1 20:43:27.7 * * *. HOT-? 20:43:35.3 after takeoff's complete. HOT-2 20:44:49.9 # me I'm gonna take some time off after that #. HOT-1 20:44:52.3 tell me about it. HOT-2 20:44:54.5 holy # I'm not workin' tomorrow. HOT-2 20:44:59.9 it's like a weird electron had the rudder stuck or some”
    → 20:41:48.3“#, you know? 20:45:09.3 American three hundred proceed direct Robinsville. DEP DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:45:11.9 American three hundred direct Robinsville. RDO-2 20:45:17.3 you like it? HOT-2 20:45:18.3 yeah. HOT-1 20:45:20.9 whaddya say about that? HOT-2 20:45:22.4 I'm gonna # - HOT-1 20:45:23.7 write it up bad, right? HOT-2 20:45:24.7 I'm gonna # ASAP it. HOT-1 20:45:26.1 I mean I don't know what to write up. HOT-1 20:45:28.2 # rolled hard, hard left. like, I mean wh- * * * how”
  • 20:41:48.3“#, you know? 20:45:09.3 American three hundred proceed direct Robinsville. DEP DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:45:11.9 American three hundred direct Robinsville. RDO-2 20:45:17.3 you like it? HOT-2 20:45:18.3 yeah. HOT-1 20:45:20.9 whaddya say about that? HOT-2 20:45:22.4 I'm gonna # - HOT-1 20:45:23.7 write it up bad, right? HOT-2 20:45:24.7 I'm gonna # ASAP it. HOT-1 20:45:26.1 I mean I don't know what to write up. HOT-1 20:45:28.2 # rolled hard, hard left. like, I mean wh- * * * how”
    → 20:41:48.3“jammed. we're testing it out right now, we're just lookin' at all the flight controls- 20:46:11.3 okay. FA-1 20:46:11.9 and ah, right now she seems to be operating pretty”
  • 20:41:48.3“much degree bank were, sixty degree bank or some #? for a second? I mean. 20:45:52.1 [sound of interphone ring]. CAM 20:45:53.8 ah they're callin' to see what the- HOT-2 20:45:56.5 * * *. HOT-? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:45:59.5 hello. INT-1 20:46:00.1 @ what was that? that was so scary * * *? FA-1 20:46:04.4 I know, I think we, we, we think we our, our rudder got”
    → 20:41:48.3“jammed. we're testing it out right now, we're just lookin' at all the flight controls- 20:46:11.3 okay. FA-1 20:46:11.9 and ah, right now she seems to be operating pretty”
  • 20:41:48.3“jammed. we're testing it out right now, we're just lookin' at all the flight controls- 20:46:11.3 okay. FA-1 20:46:11.9 and ah, right now she seems to be operating pretty”
    → 20:41:48.3“one seven thousand. 20:47:01.1 okay. FA-1 20:47:01.9 but, yeah, yeah, I mean that's a good point we, we'll”
  • 20:41:48.3“got ah, we got two good engines and all the flight controls are doin' what they should, so. 20:46:44.1 American three hundred one three four point six so long. RDO-2 20:46:50.7 what does the rudder do when we land? how does”
    → 20:41:48.3“one seven thousand. 20:47:01.1 okay. FA-1 20:47:01.9 but, yeah, yeah, I mean that's a good point we, we'll”
  • 20:41:48.3“girls will never fly with us again I'm tellin' ya. and the, I mean that scared me that bad, that I've never been so scared in an airplane I don't think I thought. I mean I wasn't that scared because like, but I thought it was over. I thought we were goin down. 20:47:44.4 what I don't, what I don't- CAM-1 20:47:50.8 you ever notice on this airplane you go, you go full”
    → 20:41:48.3“controls sometimes it doesn't react, it doesn't do anything? 20:47:56.0 no, I don't go full controls that often, so- HOT-2 20:47:59.5 but, yah the passengers are probably alway all”
  • 20:41:48.3“'em what happened and see what they- or just ah I don't know yeah. 20:48:47.4 you know, I think you're right. HOT-1 20:48:49.8 two two zero. HOT-2 20:48:50.9 twenty two. HOT-1 20:48:53.8 I think you gotta cover your # on this one. HOT-2 20:49:19.8 let's ah, let's coordinate a return to ah Kennedy. you”
    → 20:41:48.3“think? 20:49:29.0 I just, yeah, I, I don't know, you know it's, it's a tough”
  • 20:41:48.3“think? 20:49:29.0 I just, yeah, I, I don't know, you know it's, it's a tough”
    → 20:41:48.3“call. 20:49:31.8 even if, even if, if there's nothing wrong. HOT-1 20:49:33.0 I just wanted to put that out and let you think about”
  • 20:41:48.3“what the # happened. 20:49:51.3 [sound of single chime]. CAM 20:49:51.8 okay. HOT-2 20:49:56.7 and New York American ah three hundred. RDO-2 20:49:58.9 go ahead. CTR 20:50:00.5 hey ah when, when we had departed- RDO-2 20:50:04.3 standard. HOT-2 20:50:05.3 when we departed ah right as we rotated we had a ah a”
    → 20:41:48.3“strong roll to the left and ah wh- as we climb out we decided we would like to return to Kennedy. 20:50:15.6 alright American three hundred ah, I understand is this an”
  • 20:41:48.3“matter we're going back * * *. 20:54:21.6 ahm are we gonna dump fuel? FA-1 20:54:23.6 no, no, no, no. INT-1 20:54:24.3 no. okay thank you. FA-1 20:54:30.5 ah Kennedy American ah three hundred ah levelling one”
    → 20:41:48.3“seven thousand. 20:54:34.3 American three hundred New York roger ah let's see”
  • 20:41:48.3“what we can see out there but we, we're going to ah. 21:00:48.7 all we can do is land it. FA-1 21:00:50.0 we're gonna land. INT-1 21:00:50.7 okay, alright. thanks. FA-1 21:00:51.8 and ah right now looks like a normal landing but you”
    → 20:41:48.3“we don't know but we rolled hard left. 21:19:52.7 yes. * * *. RAMP 21:19:55.9 I'm glad you guys are okay guys. RAMP 21:19:56.5 on ah on rotation, the airplane just rolled. CAM-1 21:19:57.7 yes. CAM-2 21:20:01.8 holy #. good thing we came back. CAM-2 21:20:28.8 flying great after that incident though, you know?”
  • 20:41:48.3“which is really weird. 21:22:58.9 [sound consistent with electrical power transition]. 21:23:46.2 [discussion with ground crew]. 21:25:25.7 [sounds consistent with cell phone calls discussing the event]. 21:43:41.9 [discussion of pulling the CVR circuit breaker]. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source”
    → no reply from the other pilot in the next lines
Warnings and the response

No warning-system lines in the transcript.

Questions between the pilots left unanswered
  • 20:41:48.3“we don't know but we rolled hard left. 21:19:52.7 yes. * * *. RAMP 21:19:55.9 I'm glad you guys are okay guys. RAMP 21:19:56.5 on ah on rotation, the airplane just rolled. CAM-1 21:19:57.7 yes. CAM-2 21:20:01.8 holy #. good thing we came back. CAM-2 21:20:28.8 flying great after that incident though, you know?”
Standard callouts
V1 · not in transcriptRotate / Vr · not in transcriptV2 · not in transcriptPositive rate · not in transcriptGear up · not in transcript1,000 ft · not in transcript500 ft · not in transcriptMinimums · not in transcriptGear down · not in transcriptRunway in sight · not in transcriptGo around · not in transcriptStabilized · not in transcript

“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.

Language, as counts
Speakerwordsquestionshedgesexclamationsexpletiveschecklistsnon-pertinent lines
Captain1,0880841070
First officer1,5751151015120

Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.

Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.

19:40:08.6STASTARTOF RECORDINGp.7
19:40:08.6STASTARTOF TRANSCRIPT 19:40:08.6 [audio consistent with prior flight]. 20:21:55.5 [call for before start checklist]. 20:22:09.5 ah, we talked about runway three one left at thep.7
19:40:08.6CACAM-1intersection we're good for a flaps one configuration speeds fifty, fifty six, sixty, flex of forty three degrees. 20:26:44.8 [flight attendant pax brief]. 20:28:45.7 [engine start]. 20:31:29.0 let me know when you're ready for the flight controls. CAM-1 20:31:30.7 I'm ready. CAM-2 20:31:32.4 full up, full down, neutral, full left, full right. neutral, fullp.7
19:40:08.6FOCAM-2left, full right, * *. 20:31:56.6 ah, do you, do you set this now or when you do that? HOT-1 20:32:00.2 I do that, when, after we're outta here. yeah 'cause wep.7
19:40:08.6FOHOT-2don't do that right now. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:32:04.7 okay, ah, after start checklist. HOT-1 20:32:11.2 I set the rudder trim as part of my ah, that's supposedp.7
19:40:08.6FOCAM-2to be zero. 20:32:11.6 [call for clearance to taxi]. 20:32:13.1 oh okay. CAM-1 20:33:24.5 [call for the before takeoff check]. 20:33:44.5 [FO briefly discusses his before takeoff flow]. 20:34:10.1 and before takeoff flaps? CAM-2 20:34:13.1 one planned one indicated. CAM-1 20:34:15.6 one planned one indicated. takeoff data and speeds? CAM-2 20:34:19.4 checked. CAM-1 20:34:20.8 weight? CAM-2 20:34:23.0 one eighty three eight. CAM-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:34:24.3 one eighty two nine. CAM-2 20:34:28.2 ah, stab trim? CAM-2 20:34:29.9 thirty one, checked. CAM-1 20:34:32.1 thirty one. flight controls? CAM-2 20:34:33.9 been checked. CAM-1 20:34:35.8 checked ah ECAM memo? CAM-2 20:34:38.6 takeoff signs blue. CAM-1 20:34:40.3 to the line. CAM-2 20:35:57.9 [flight deck passenger brief]. PA-1 20:36:47.2 alright let's ah go below the line. HOT-1 20:36:51.7 runway and FMS. HOT-2 20:36:53.8 three one left at the intersection. HOT-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:36:56.7 minimum takeoff fuel. HOT-2 20:36:59.4 ahhh. I'll look it up here in a sec. HOT-1 20:37:02.3 it's forty three five. HOT-2 20:37:03.1 okay we need forty three five we got forty six one. HOT-1 20:37:06.3 flight attendants? HOT-2 20:37:06.9 they been notified. HOT-1 20:37:08.2 engine mode? HOT-2 20:37:09.8 normal. HOT-1 20:37:11.0 TCAS. HOT-2 20:37:12.7 TARA. HOT-1 20:37:14.2 before takeoff's complete. HOT-2 20:37:23.1 thirty five nine, did they tell us than on the eig- on thep.8
19:40:08.6FOCAM-2ah clearance thirty five nine for departure? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:37:28.5 thirty five nine I got it right here. CAM-1 20:37:38.8 that means we get to go. CAM-1 20:38:01.0 yeah, set thirty five nine er is that? HOT-2 20:38:03.3 yeah, no I got it. thirty five nine. yeah I got it *. HOT-1 20:38:10.5 there it is yeah. HOT-2 20:38:39.2 come on lady let us go. CAM-1 20:38:42.7 American three hundred Kennedy tower runway three onep.10
19:40:08.6ATCTWRleft intersection kilo echo line up and wait. 20:38:47.0 American three hundred line up and wait three one left kilop.11
19:40:08.6FORDO-2echo. 20:38:53.8 clear right. HOT-2 20:39:18.6 looks like it's right down the runway. CAM-2 20:39:23.3 no I guess it is from the right. HOT-2 20:39:48.4 American three hundred winds zero one zero one sevenp.11
19:40:08.6ATCTWRrunway three one left intersection kilo echo cleared for takeoff. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:39:55.0 American three hundred cleared for takeoff runway three onep.11
19:40:08.6FORDO-2left at kilo echo. 20:40:04.5 flex. CAM-1 20:40:05.0 flex set. CAM-2 20:40:13.4 eighty. HOT-2 20:40:14.8 check. HOT-1 20:40:29.7 V-1. HOT-2 20:40:31.4 rotate. HOT-2 20:40:32.2 @. HOT-1 20:40:33.6 w-. HOT-? 20:40:34.1 dual input [automated voice]. CAM 20:40:34.3 whoop. HOT-? 20:40:35.7 [sound of noise]. CAM DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:40:36.7 your airplane, your airplane, your airplane. HOT-2 20:40:39.2 I don't know what's goin' on. HOT-2 20:40:42.9 * *? HOT-2 20:40:44.7 what the # (happened) *? HOT-1 20:40:45.2 I don't know. ah the engines all go, good. HOT-2 20:40:50.7 positive rate, gear up. HOT-1 20:40:51.4 American three hundred Ranger transition and contact Newp.12
19:40:08.6ATCTWRYork departure. 20:40:56.6 American three hundred roger. RDO-2 20:40:59.0 the # ju- * it just # rolled on me. HOT-1 20:40:59.8 what the # is that? HOT-2 20:41:04.2 are we continuing? #. (fly) these girls will never fly withp.13
19:40:08.6FOHOT-2us again. 20:41:09.3 I thought we were gone. HOT-2 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:41:14.5 departure American three hundred passing one thousandp.13
19:40:08.6FORDO-2four hundred for five thousand. 20:41:17.7 American three hundred radar contact climb maintain onep.14
19:40:08.6ATCDEPone thousand. 20:41:21.8 American three hundred climb and maintain one onep.14
19:40:08.6FORDO-2thousand. 20:41:25.0 that scared the # outta me, I thought we were gone. HOT-2 20:41:29.0 the # airplane just rolled on me dude. HOT-1 20:41:30.6 I don't know. HOT-2 20:41:31.5 ah what do we do? can we continue, I mean that wasp.14
19:40:08.6FOHOT-2ah. 20:41:39.4 let's just check all the # #. CAM-1p.14
20:41:42.0FOHOT-2yeah.p.14
20:41:43.6FOHOT-2okay. climb. let's just do what we're supposed to do first then we can look it all over.p.14
20:41:48.3FOHOT-2I don't know what the- 20:41:48.7 flaps up, let's see if the flaps'll go up. HOT-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:42:11.9 American three hundred departure one two four point sevenp.14
20:41:48.3ATCDEPfive. 20:42:15.4 American three hundred twenty four seventy five. RDO-2 20:42:24.1 I thought oh for sure you musta' lost a engine lookedp.15
20:41:48.3FOHOT-2over there both engines are runnin'. 20:42:33.4 departure American three hundred passing three thousandp.15
20:41:48.3FORDO-2for one one thousand. 20:42:37.3 American three hundred New York climb and maintain onep.15
20:41:48.3ATCDEPseven thousand. 20:42:40.3 American three hundred climb and maintain one, sevenp.15
20:41:48.3FORDO-2thousand. 20:42:45.1 seventeen. HOT-2 20:43:02.3 well she feels normal now. HOT-1 20:43:04.1 yeah I mean it it was rolling and you're like what the #,p.15
20:41:48.3FOHOT-2I looked and, that's when I took the, I tried and that's when you heard the dual input- 20:43:10.2 naw I * thought- HOT-1 20:43:11.5 you know I mean. HOT-2 20:43:13.6 It was, it was takin' a lot of left rudder. and then, youp.15
20:41:48.3CAHOT-1know to keep it, to keep it centerline? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:43:17.5 * you got zero? HOT-2 20:43:21.4 oh. HOT-2 20:43:22.7 # airplane, I swear to @. HOT-2 20:43:25.1 * * *. HOT-2 20:43:25.5 # hate flyin' this thing with any kinda crosswind. HOT-1 20:43:27.7 * * *. HOT-? 20:43:35.3 after takeoff's complete. HOT-2 20:44:49.9 # me I'm gonna take some time off after that #. HOT-1 20:44:52.3 tell me about it. HOT-2 20:44:54.5 holy # I'm not workin' tomorrow. HOT-2 20:44:59.9 it's like a weird electron had the rudder stuck or somep.15
20:41:48.3FOCAM-2#, you know? 20:45:09.3 American three hundred proceed direct Robinsville. DEP DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:45:11.9 American three hundred direct Robinsville. RDO-2 20:45:17.3 you like it? HOT-2 20:45:18.3 yeah. HOT-1 20:45:20.9 whaddya say about that? HOT-2 20:45:22.4 I'm gonna # - HOT-1 20:45:23.7 write it up bad, right? HOT-2 20:45:24.7 I'm gonna # ASAP it. HOT-1 20:45:26.1 I mean I don't know what to write up. HOT-1 20:45:28.2 # rolled hard, hard left. like, I mean wh- * * * howp.16
20:41:48.3FOHOT-2much degree bank were, sixty degree bank or some #? for a second? I mean. 20:45:52.1 [sound of interphone ring]. CAM 20:45:53.8 ah they're callin' to see what the- HOT-2 20:45:56.5 * * *. HOT-? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:45:59.5 hello. INT-1 20:46:00.1 @ what was that? that was so scary * * *? FA-1 20:46:04.4 I know, I think we, we, we think we our, our rudder gotp.17
20:41:48.3CAINT-1jammed. we're testing it out right now, we're just lookin' at all the flight controls- 20:46:11.3 okay. FA-1 20:46:11.9 and ah, right now she seems to be operating prettyp.18
20:41:48.3CAINT-1smoothly, so. 20:46:15.8 okay. thank you I'm glad you're experienced. FA-1 20:46:18.1 yeah well, you know what? we, we, we're just having ap.18
20:41:48.3CAINT-1conversation about that. # Airbus man. this is the kinda # we don't like about it. you know there's so many computers we don't, we don't know what it # does sometimes. 20:46:30.9 okay. FA-1 20:46:32.0 that was a ah full left rudder on the, on the runway top.18
20:41:48.3CAINT-1keep it on the runway and then ah the one- the once we got airborne she just went # tits up. 20:46:39.4 American three hundred contact New York Center one threep.18
20:41:48.3ATCDEPfour point six. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:46:40.6 okay just keep us abreast. good job. FA-1 20:46:42.5 but right now it looks ah, you know, pretty good we'vep.18
20:41:48.3CAINT-1got ah, we got two good engines and all the flight controls are doin' what they should, so. 20:46:44.1 American three hundred one three four point six so long. RDO-2 20:46:50.7 what does the rudder do when we land? how doesp.19
20:41:48.3CAFA-1the, do we need the rudder when we land? 20:46:55.0 I don't, I don't think so because ah we should have ahp.19
20:41:48.3CAINT-1pretty light winds right down the runway so we're gonna be okay there. 20:46:56.9 and American three hundred passing twelve point three forp.19
20:41:48.3FORDO-2one seven thousand. 20:47:01.1 okay. FA-1 20:47:01.9 but, yeah, yeah, I mean that's a good point we, we'llp.19
20:41:48.3CAINT-1have to play that by ear once we get down there. 20:47:06.6 okay I'll spread the news thank you very much. FA-1 20:47:08.8 *. HOT-1 20:47:14.5 New York American three hundred passing one threep.19
20:41:48.3FORDO-2thousand for one seven thousand. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:47:18.0 American three hundred New York center higher atp.19
20:41:48.3ATCCTRRobinsville Philadelphia altimeter is two niner niner two. 20:47:24.1 American three hundred roger two nine nine two. RDO-2 20:47:26.7 yeah I mean I'm just thinkin' with that kind of anp.20
20:41:48.3FOCAM-2extreme maneuver, you know just, for the politics of it all- 20:47:34.7 it might not be a bad idea go back, because, thesep.20
20:41:48.3FOCAM-2girls will never fly with us again I'm tellin' ya. and the, I mean that scared me that bad, that I've never been so scared in an airplane I don't think I thought. I mean I wasn't that scared because like, but I thought it was over. I thought we were goin down. 20:47:44.4 what I don't, what I don't- CAM-1 20:47:50.8 you ever notice on this airplane you go, you go fullp.20
20:41:48.3CAHOT-1controls sometimes it doesn't react, it doesn't do anything? 20:47:56.0 no, I don't go full controls that often, so- HOT-2 20:47:59.5 but, yah the passengers are probably alway allp.20
20:41:48.3CAHOT-1wondering and then people could ah monday morning quarterback you on continuing, with * I'm just sayin' that, I'm just putting that out there. I mean, I feel safe you know * yeah let’s go, but you I'm just saying, I just wanted. 20:48:33.2 American three hundred climb and maintain flight level twop.20
20:41:48.3ATCCTRtwo zero. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:48:36.9 American three hundred climb and maintain flight level twop.20
20:41:48.3FORDO-2two zero. 20:48:40.6 or maybe call maintenance to cover you're #. and tellp.21
20:41:48.3FOHOT-2'em what happened and see what they- or just ah I don't know yeah. 20:48:47.4 you know, I think you're right. HOT-1 20:48:49.8 two two zero. HOT-2 20:48:50.9 twenty two. HOT-1 20:48:53.8 I think you gotta cover your # on this one. HOT-2 20:49:19.8 let's ah, let's coordinate a return to ah Kennedy. youp.21
20:41:48.3CAHOT-1think? 20:49:29.0 I just, yeah, I, I don't know, you know it's, it's a toughp.21
20:41:48.3FOHOT-2call. 20:49:31.8 even if, even if, if there's nothing wrong. HOT-1 20:49:33.0 I just wanted to put that out and let you think aboutp.21
20:41:48.3FOHOT-2that. yeah 20:49:35.2 yeah. HOT-1 20:49:39.2 well I- HOT-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:49:40.1 you don't wanna talk to maintenance, er, ah maybep.21
20:41:48.3FOHOT-2kinda get the blessing from somebody else, maybe? 20:49:44.4 no. HOT-1 20:49:45.4 no, you wanna just go back? HOT-2 20:49:48.6 yeah and they, they can pull all the # out and seep.22
20:41:48.3CAHOT-1what the # happened. 20:49:51.3 [sound of single chime]. CAM 20:49:51.8 okay. HOT-2 20:49:56.7 and New York American ah three hundred. RDO-2 20:49:58.9 go ahead. CTR 20:50:00.5 hey ah when, when we had departed- RDO-2 20:50:04.3 standard. HOT-2 20:50:05.3 when we departed ah right as we rotated we had a ah ap.22
20:41:48.3FORDO-2strong roll to the left and ah wh- as we climb out we decided we would like to return to Kennedy. 20:50:15.6 alright American three hundred ah, I understand is this anp.22
20:41:48.3ATCCTRemergency? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:50:20.1 you wanna declare an emergency? HOT-2 20:50:21.8 * let, let, let's not declare an emergency, as long asp.22
20:41:48.3CAHOT-1the airplane is flying. 20:50:25.2 naw the airplane's flying great right now we'd just like top.23
20:41:48.3FORDO-2return to Kennedy have them check it out. 20:50:29.8 alright roger ah just fly your present heading I'll have the ve-p.23
20:41:48.3ATCCTRah American three hundred amend your altitude if can comfortably stop at flight level two zero zero. 20:50:38.3 American three hundred ah maintain flight level two zerop.23
20:41:48.3FORDO-2zero. 20:50:41.9 autopilot one is on. HOT-1 20:50:42.9 two zero zero okay, I'm gonna hit divert on this just sop.23
20:41:48.3FOHOT-2I, * get them in the ballgame. alright? 20:50:51.0 if I can figure *. HOT-2 20:50:51.8 tell you what, why don't you take the airplane and thep.23
20:41:48.3CAHOT-1radios. 20:50:54.4 okay. HOT-2 20:50:57.0 do divert, I'm gonna put it in there, okay? K-J-F-K. HOT-2 20:51:04.5 estimated arrival time ah zero ah one twenty? figurep.23
20:41:48.3FOHOT-2one fifteen? DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:51:09.9 yeah, fifteen after. HOT-1 20:51:10.5 oh yeah yeah. HOT-1 20:51:16.1 alright American three hundred you're cleared to Kennedy viap.23
20:41:48.3ATCCTRright turn heading, take the heading zero six zero for now maintain flight level two zero zero. 20:51:27.8 ah heading zero six zero, right turn to zero six zero maintainp.24
20:41:48.3FORDO-2flight level two zero zero American three hundred. 20:51:34.0 estimated arrival fuel. about ah forty one. HOT-2 20:51:49.2 alright thanks. you got you got the radio and thep.24
20:41:48.3CAHOT-1airplane I'm gonna talk to them. 20:51:51.3 * * got the airplane. HOT-2 20:51:56.1 and American three hundred I just wanna, what was thep.24
20:41:48.3ATCCTRactual reason? I know you said you after you departed you, you rolled to the left, what happened? 20:52:03.7 @ here. FA-1 20:52:03.7 what do you think our bank was, like forty five degreep.24
20:41:48.3FOHOT-2bank or something? 20:52:06.0 hey @ it's @. INT-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:52:06.6 yeah ah as soon as we rotated we were, we were ah bankin'p.24
20:41:48.3FORDO-2ah ah uncontrolled bank forty five degrees to the left. and then the airplane that we we're able to get it, get it ah recovered and then the normal climbout everything seemed great. you know I don't know if it was, I don't know if it was a ah, ah ah turbulence from another aircraft? I don't think so there's a good s' crosswind but we had ah ah uncommanded roll to the left as we ah rotated. 20:52:06.9 yeah. FA-1 20:52:08.6 hey listen ahm. we're we're looking at these systemsp.25
20:41:48.3CAINT-1and ah we've just got some anomalies we we're going to go ahead and turn back and head back to Kennedy. 20:52:16.9 going back. we're goin' back. okay? FA-1 20:52:19.3 we're going to go back and put this thing on thep.25
20:41:48.3CAINT-1ground and give ah give it back to maintenance and let them take a look at it. 20:52:22.9 thank you @. FA-1 20:52:24.2 Ahm so I'm gonna go ahead and let the * the folksp.25
20:41:48.3CAINT-1know and then ah we'll ah. 20:52:27.5 okay the passengers * * a guy just came up here andp.25
20:41:48.3CAFA-1he wanted to know what the # that was, flew two hundred million miles and he's like I've never felt anything like that and I didn't say anything to him because, that's on, that's on you. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:52:33.8 and American three hundred turn right heading zero ninep.25
20:41:48.3ATCCTRzero descend and maintain one seven thousand the Philadelphia altimeter is two niner niner two. 20:52:39.6 yeah no I'm go* I'm gonna go ahead and, talk to themp.26
20:41:48.3CAINT-1right now and let 'em know we're going back to Kennedy. 20:52:43.1 American three hundred right heading zero niner zerop.26
20:41:48.3FORDO-2descend and maintain one seven thousand. 20:52:43.6 okay thank you very much FA-1 20:53:03.3 okay new destination ahm. CAM-2 20:53:13.6 American three hundred turn right heading one hundred hun-p.26
20:41:48.3ATCCTRah turn right heading one zero zero. 20:53:18.4 American three hundred right heading one zero zero. RDO-2 20:53:20.5 I'm gonna put Kennedy as a new destination. CAM-2 20:53:20.8 American three hundred as far as you know are there anyp.26
20:41:48.3ATCCTRinjuries? 20:53:24.4 American three hundred ah negative there's no injuries. RDO-2 20:53:27.2 roger. CTR DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:53:36.4 okay I put Kennedy as our new destination. HOT-2 20:53:45.6 so what are they landing? HOT-2 20:53:47.8 ah fours I believe, or you could just pull up an ATIS. HOT-1 20:53:50.6 American three hundred descend and maintain one sevenp.26
20:41:48.3ATCCTRthousand. 20:53:53.6 American three hundred descend and maintain one sevenp.27
20:41:48.3FORDO-2thousand. 20:53:56.1 two nine nine two I think it is? HOT-2 20:53:57.8 'kay. HOT-1 20:54:01.3 four *. CAM-2 20:54:01.7 American three hundred contact New York approach on onep.27
20:41:48.3ATCCTRtwo four point seven five. 20:54:05.7 [sound of interphone ring]. CAM 20:54:08.2 twenty four seventy five American three hundred. RDO-2 20:54:08.3 @. INT-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:54:08.9 @ there's a guy in business class left hand sidep.27
20:41:48.3CAFA-1aircraft left side over the wing and he said the wing looks dented it doesn't look normal left hand side. 20:54:17.7 gosh I don't know what that means but it doesn'tp.28
20:41:48.3CAINT-1matter we're going back * * *. 20:54:21.6 ahm are we gonna dump fuel? FA-1 20:54:23.6 no, no, no, no. INT-1 20:54:24.3 no. okay thank you. FA-1 20:54:30.5 ah Kennedy American ah three hundred ah levelling onep.28
20:41:48.3FORDO-2seven thousand. 20:54:34.3 American three hundred New York roger ah let's seep.28
20:41:48.3APRAPRdescend and maintain one two twelve thousand. 20:54:38.4 American three hundred descend and maintain one twop.28
20:41:48.3FORDO-2thousand. 20:54:54.5 alright so we got the new ATIS. HOT-2 20:54:56.2 alright I'm just * I just off for a second. HOT-1 20:54:58.4 okay. HOT-2 20:55:00.6 ILS four right. HOT-2 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 20:55:00.8 ladies and gentlemen this is the captain speaking if Ip.28
20:41:48.3CAPA-1can have your attention please, ah we've got an issue with the airplane involving our ah flight control computers and ah we are ah made the decision to return to ah JFK airport and land the airplane and ah let the maintenance folks ah take it over. should be ah touching down in Kennedy in about fifteen minutes or so, no cause for alarm the aircraft has been ah secured with the faulty system isolated and ah she's handling very nicely at this point but ah no sense in ah continuing on to LA ah with with an aircraft ah in this particular condition so we're gonna just for safety' ah purposes ah return to JFK and land. and ahm once we get on the ground safely back at the gate we'll start working the issue of getting a new airplane or ah figuring out how to get you all on your way. appreciate your patience as ah we keep the operation as safe as ah as possible. thanks again, again landing in about fifteen minutes. 20:56:11.9 [call for descent check]. 20:56:34.8 [flight attendant giving passenger briefing]. 20:59:00.9 [2nd call for descent check]. 21:00:05.5 [flight requests RWY 4L]. 21:00:27.9 [sound of interphone ring]. CAM DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:00:33.0 hey it's @. INT-1 21:00:33.8 hey @ ahm so actually we're the more we look at itp.29
20:41:48.3CAFA-1the wing actually does a little a little damage I don't know if you wanna @ to come out and look at it, just so you guys know. 21:00:42.7 well if the airplanes flying okay and I don't know what,p.30
20:41:48.3CAINT-1what we can see out there but we, we're going to ah. 21:00:48.7 all we can do is land it. FA-1 21:00:50.0 we're gonna land. INT-1 21:00:50.7 okay, alright. thanks. FA-1 21:00:51.8 and ah right now looks like a normal landing but youp.30
20:41:48.3CAINT-1guys just be prepared for the worst case scenario. 21:00:54.5 okay, okay. thank you. FA-1 21:00:57.5 [3rd call for descent checklist] 21:02:25.3 [CAPT informs FO he's going off the radio for a moment]. 21:02:29.1 ah JFK operations American three hundred. RDO-1 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:02:32.3 three hundred heard you're coming back go. OPS 21:02:34.5 yeah we're coming back, ah we had some kind of a flightp.30
20:41:48.3CARDO-1control malfunction I don't know but we're not gonna take this thing to LA until somebody looks at it but any way you got, you got a gate for us? 21:02:41.0 flaps1. HOT-2 21:02:46.1 forty six, give me a call when you're on the ground. OPS 21:02:48.1 okay gate forty six we'll do it thanks. RDO-1 21:03:01.7 [CAPT informs FO of a passenger reporting damage to left wing]. 21:03:45.2 [flaps 2]. 21:03:54.2 [flight cleared ILS 4L]. 21:04:19.9 [sounds consistent with gear down]. 21:04:42.1 [4th call for descent checklist]. 21:05:21.0 [flaps 3]. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:05:41.8 [call for landing checklist]. 21:06:08.7 [flaps full]. 21:06:32.0 [flight switched to tower]. 21:06:50.5 [flight given reported winds of 010 / 17G23 and cleared to land 4L]. 21:07:59.7 [autopilot disconnect]. 21:08:36.2 [sounds consistent with landing]. 21:09:06.3 [sounds consistent with normal taxi to the gate]. 21:18:07.1 [discussion of error messages related to liquid level transmitter and AOA probe three]. 21:18:36.6 [call for shutdown checklist]. 21:19:37.0 dude there's extensive damage on that leading edge on thatp.31
20:41:48.3ATCRAMPleft hand side. bad damage. 21:19:41.7 what did you hit? RAMP 21:19:45.9 did we hit something? CAM-2 DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Source 21:19:48.6 I'm glad you guys made it * * * *. RAMP 21:19:51.2 yeah we hit something, because felt it, we felt it, wep.32
20:41:48.3FOCAM-2we don't know but we rolled hard left. 21:19:52.7 yes. * * *. RAMP 21:19:55.9 I'm glad you guys are okay guys. RAMP 21:19:56.5 on ah on rotation, the airplane just rolled. CAM-1 21:19:57.7 yes. CAM-2 21:20:01.8 holy #. good thing we came back. CAM-2 21:20:28.8 flying great after that incident though, you know?p.33
20:41:48.3FOCAM-2which is really weird. 21:22:58.9 [sound consistent with electrical power transition]. 21:23:46.2 [discussion with ground crew]. 21:25:25.7 [sounds consistent with cell phone calls discussing the event]. 21:43:41.9 [discussion of pulling the CVR circuit breaker]. DCA19LA134 Time and Intra-Aircraft Communication Time and Over-the-Air Communication Source Sourcep.33