Cases › DCA17MA022 › Cockpit voice recorder
MCDONNELL DOUGLAS MD 10-10FFedEx Express
161 lines · 17:41:20.3 – 17:51:30.0 · Fort Lauderdale, FL, 2016-10-28
The NTSB cautions that a transcript is not a precise science and, taken out of context, can mislead. These are the last words of real people — handle with care.
161 of 161 lines
CaptainFirst officerControllersWarningsSounds
The final secondsjump to the end ↓
- 17:51:23.0CAM[sound of steady tone, similar to gear warning]
- 17:51:23.1TWRFedEx nine ten we're rolling the ah trucks now. we see that.
- 17:51:24.1CAWSlanding gear.
- 17:51:24.7HOT-1(hey) we gotta evacuate.
- 17:51:25.8CAM[sound of steady tone, similar to gear warning]
- 17:51:27.0CAWS(landing gear).
- 17:51:27.1HOT-1give me the evacuation checklist.
- 17:51:28.9CAM[sound of steady tone, similar to gear warning]
- 17:51:29.7CAM[sound of click and electrical noise]
- 17:51:30.0CAWSlanding--
Crew communication
161 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealed78 / 22
floor share · CA / FO %
17%
non-pertinent talk in sterile window
1 · 4 · 3
laughter · delivery · expletives
0 of 3
crew questions unanswered in 8 s
16 of 22
warnings with a crew response in 5 s
Sterile cockpit · 14 CFR 121.542
Windows: 15:51:30–16:01:54, 17:34:18–17:51:31 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding; “@” marks the Board's own non-pertinent-word notation.
- 17:43:02.4“ah we can't come out of ahh. what do you--”
- 17:43:41.8“I'm gonna try and get you lower so we don't get all balled up here.”
- 17:46:55.1“...he's not doin' a real good job I don't think.”
- 17:47:01.0“this guy's about.”
- 17:48:12.6“@ if I-- if I didn't have confidence in ya' I wouldn't have given ya' the leg.”@
- 17:49:59.2“'er you go. little slow. just a touch.”
- 17:50:16.2“there you go. a little more left rudder. I mean right rudder. there you go. there you go. lookin' good. right in there (man).”
- 17:50:39.9“go ahead and start brakin' 'er down @.”@
The Board’s own notations
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 8 words are marked unintelligible (*).
- grunt17:43:19.9“flaps fifteen [grunt].”
- sound of exhale17:47:50.0“[sound of exhale]”
- #17:50:43.8“#.”
- #17:50:56.3“#.”
- exhale17:51:07.9“I'm on 'em [exhale].”
- #17:51:12.7“#.”
- exhale17:51:17.2“(ah'right). you wann'a. [exhale]”
Silences of 45 s or more
- 52 s17:43:52.0 → 17:44:44.2in sterile window
- 49 s17:41:34.6 → 17:42:23.5in sterile window
Concerns voiced, and what followed
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
None found in the window.
Warnings and the response
- 17:44:51.2[sound of c-chord, similar to altitude alert]→ no crew words within 5 s
- 17:44:52.5altitude.→ no crew words within 5 s
- 17:49:07.1one thousand.→ 2.6 s later: 17:49:09.7“autopilot's comin' off.”
- 17:49:12.8[sound of warbling high pitch tone, similar to autopilot disconnect]→ no crew words within 5 s
- 17:49:13.9autopilot.→ no crew words within 5 s
- 17:49:49.7five hundred.→ 2 s later: 17:49:51.7“you're stable. cleared to land.”
- 17:50:20.6one hundred.→ 3.3 s later: 17:50:23.9“don't let 'er get too slow...”
- 17:50:25.2fifty.→ 0.1 s later: 17:50:25.3“…slow on yah.”
- 17:50:26.0forty.→ 0.2 s later: 17:50:26.2“alright.”
- 17:50:27.1thirty.→ 2.2 s later: 17:50:29.3“a little flare.”
- 17:50:28.0twenty.→ 1.3 s later: 17:50:29.3“a little flare.”
- 17:50:29.5ten.→ 0.5 s later: 17:50:30.0“a little more flare.”
- 17:51:00.7landing gear.→ no crew words within 5 s
- 17:51:03.6landing gear.→ 4.3 s later: 17:51:07.9“I'm on 'em [exhale].”
- 17:51:06.6landing gear.→ 1.3 s later: 17:51:07.9“I'm on 'em [exhale].”
- 17:51:09.5landing gear.→ 1.8 s later: 17:51:11.3“goooolly.”
- 17:51:12.6landing gear.→ 0.1 s later: 17:51:12.7“#.”
- 17:51:18.3landing gear.→ 1 s later: 17:51:19.3“Tower FedEx nine ten request emergency equipment. (we've) had a gear collapse.”
- 17:51:21.3landing gear.→ 3.4 s later: 17:51:24.7“(hey) we gotta evacuate.”
- 17:51:24.1landing gear.→ 0.6 s later: 17:51:24.7“(hey) we gotta evacuate.”
- 17:51:27.0(landing gear).→ 0.1 s later: 17:51:27.1“give me the evacuation checklist.”
- 17:51:30.0landing--→ no crew words within 5 s
Questions between the pilots left unanswered
Every question between the pilots drew a reply within 8 s.
Standard callouts
MinimumsGear downV1 · not in transcriptRotate / Vr · not in transcriptV2 · not in transcriptPositive rate · not in transcriptGear up · not in transcript1,000 ft · not in transcript500 ft · not in transcriptRunway in sight · not in transcriptGo around · not in transcriptStabilized · not in transcript
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
Language, as counts
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 440 | 3 | 2 | 1 | 0 | 0 | 7 |
| First officer | 123 | 0 | 2 | 3 | 3 | 0 | 1 |
Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.
Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.
17:41:20.3CAHOT-1approach brief?p.8
17:41:21.6FOHOT-2ah yes please.p.8
17:41:22.5CAHOT-1briefing's complete. altimeters are...two...nine nine nine.p.8
17:41:27.7FOHOT-2two nine nine nine.p.8
17:41:28.9CAHOT-1minimums are set two fifty-seven.p.8
17:41:31.4FOHOT-2set (minimum) **.p.8
17:41:32.0CAHOT-1both navaids are checked.p.8
17:41:33.8FOCAM-2(roger) thanks.p.8
17:41:34.6CAHOT-1approach checks complete.p.8
17:42:23.5CAHOT-1why don't you try that for me. hit approach land.p.8
17:42:29.2CAHOT-1that should capture your localizer. alright now let's go to forty- eight hundred.p.9
17:42:35.9CAHOT-1hit your vertical speed let's see if it comes out.p.9
17:42:43.1CAHOT-1didn't.p.9
17:42:46.4FOHOT-2huh.p.9
17:42:46.4CAHOT-1still land arm.p.9
17:42:47.5FOHOT-2huh.p.9
17:42:48.4CAHOT-1I don't know I--p.9
17:42:49.3FOHOT-2I hey I don't that's interesting.p.9
17:42:56.0FOHOT-2very interesting.p.9
17:43:02.4CAHOT-1ah we can't come out of ahh. what do you--p.9
17:43:04.2APRAPRFedEx nine ten heavy reduce speed to one seven zero.p.9
17:43:06.6CARDO-1slow to one seventy for FedEx nine ten heavy.p.9
17:43:09.0CAHOT-1you don't need to follow the glideslope down now though so how- how do we get out of that?p.10
17:43:11.5FOHOT-2I'll take ah.p.10
17:43:16.0CAHOT-1there you go.p.10
17:43:17.6FOHOT-2I'll take ah flaps fifteen.p.10
17:43:19.9CAHOT-1flaps fifteen [grunt].p.10
17:43:21.3◦CAM[sound of three clicks, similar to flap handle]p.10
17:43:26.8CAHOT-1you want me to arm it?p.10
17:43:27.8FOHOT-2arm the localizer.p.10
17:43:30.9CAHOT-1loc's armed.p.10
17:43:31.7FOHOT-2thank you.p.10
17:43:32.4CAHOT-1it's captured.p.10
17:43:41.8CAHOT-1I'm gonna try and get you lower so we don't get all balled up here.p.10
17:43:44.4FOHOT-2yeah yeah thanks.p.11
17:43:47.5CARDO-1FedEx nine ten's looking for lower.p.11
17:43:49.5APRAPRFedEx nine ten heavy descend and maintain tree thousand.p.11
17:43:52.0CARDO-1down down to three thousand FedEx nine ten heavy.p.11
17:44:44.2CAHOT-1approaching four thousand for three thousand.p.11
17:44:51.2◦HOT[sound of c-chord, similar to altitude alert]p.11
17:44:52.5CAWCAWSaltitude.p.11
17:45:19.6APRAPRniner tango alpha roger you're too high for the approach ahhh I'll just take you out.p.11
17:45:23.5FOHOT-2d'oh.p.11
17:45:45.8APRAPRFedEx nine ten heavy reduce to final approach speed.p.11
17:45:48.2CARDO-1okay (we'll) (slow'in) (and) we're looking for lower also for FedEx nine ten.p.11
17:45:51.8APRAPRFedEx nine ten heavy you're one-- correction five miles fromp.11
17:45:51.8NOVNOVAEcleared I-L-S one zero left approach.p.11
17:45:55.7CARDO-1cleared the I-L-S ten left FedEx nine ten thanks and we'll slow to final approach speed.p.12
17:45:59.5FOHOT-2alright flaps twenty two. gear down. before landing checklist.p.12
17:46:00.9CAHOT-1flaps twenty two. landing gear down [straining]. yep.p.12
17:46:02.8◦CAM[sound of two clicks, similar to gear handle]p.12
17:46:03.9CAHOT-1before landing checklist. roger that.p.12
17:46:08.1CAHOT-1you got it.p.12
17:46:13.7CAHOT-1alrrright. let's see. we got our lights. ah. your spoilers are armed.p.12
17:46:19.5FOHOT-2checked.p.12
17:46:20.4CAHOT-1autobrakes are not installed. but your gear is down in and three green.p.12
17:46:24.0FOHOT-2roger thank you checked. and ah flaps thirty-five.p.12
17:46:28.1CAHOT-1flaps coming to thirty-five.p.12
17:46:28.2◦CAM[sound of two clicks, similar to flap handle]p.12
17:46:31.8CAHOT-1missed approach altitude is two thousand. I'm gonna stick that in the pre-selector.p.13
17:46:34.1FOHOT-2roger.p.13
17:46:35.6FOHOT-2alright thank you.p.13
17:46:47.3CAHOT-1this--p.13
17:46:51.4CAHOT-1this guy...p.13
17:46:55.1CAHOT-1...he's not doin' a real good job I don't think.p.13
17:47:01.0FOHOT-2this guy's about.p.13
17:47:03.8FOHOT-2five miles ahead of us.p.13
17:47:11.7FOCAM-2***.p.13
17:47:17.3APRAPRFedEx nine ten heavy contact Lauderdale Tower one one niner point three. thanks. goodday.p.13
17:47:21.4CARDO-1okay no- ah no problem nineteen three FedEx nine ten heavy so long.p.13
17:47:37.2CARDO-1Lauderdale Tower FedEx nine ten heavy ah we're approachingp.14
17:47:37.2NOVNOVAEinbound ten left.p.14
17:47:42.6ATCTWRFedEx nine ten heavy Fort Lauderdale Tower good evening the wind zero five zero at one eight gusts two three. runway one zero left. cleared to land.p.14
17:47:49.5CARDO-1cleared to land on ten left FedEx nine ten heavy.p.14
17:47:50.0FOHOT-2[sound of exhale]p.14
17:47:52.0CAHOT-1alright man.p.14
17:47:53.1FOHOT-2cleared to land.p.14
17:47:55.0CAHOT-1[sound of snap] you wanted a challenge.p.14
17:47:56.9FOHOT-2yep. I got it.p.14
17:47:57.9CAHOT-1[laughter]p.14
17:48:04.4FOHOT-2around a thousand feet or so I'll click 'er off there.p.14
17:48:08.0CAHOT-1alright.p.14
17:48:12.6CAHOT-1@ if I-- if I didn't have confidence in ya' I wouldn't have given ya' the leg.p.15
17:48:16.3FOHOT-2yeah right.p.15
17:48:50.5CAHOT-1before we start gettin' all the calls. let me ju-- let me say this. you're in the approach box. fully configured. your'e looking good.p.15
17:48:57.7FOHOT-2thank you.p.15
17:48:58.9CAHOT-1you bet.p.15
17:49:07.1CAWCAWSone thousand.p.15
17:49:09.7FOHOT-2autopilot's comin' off.p.15
17:49:12.0CAHOT-1roger that.p.15
17:49:12.8◦CAM[sound of warbling high pitch tone, similar to autopilot disconnect]p.15
17:49:13.9CAWCAWSautopilot.p.15
17:49:26.6RAARAASapproaching one zero left.p.15
17:49:41.1FOHOT-2high (and) correcting.p.15
17:49:49.7CAWCAWSfive hundred.p.16
17:49:51.7CAHOT-1you're stable. cleared to land.p.16
17:49:53.7FOHOT-2landing.p.16
17:49:53.9CAHOT-1one zero left.p.16
17:49:59.2CAHOT-1'er you go. little slow. just a touch.p.16
17:50:06.4CAHOT-1lookin' good.p.16
17:50:16.2CAHOT-1there you go. a little more left rudder. I mean right rudder. there you go. there you go. lookin' good. right in there (man).p.16
17:50:20.6CAWCAWSone hundred.p.16
17:50:23.9CAHOT-1don't let 'er get too slow...p.16
17:50:25.2CAWCAWSfifty.p.16
17:50:25.3CAHOT-1…slow on yah.p.16
17:50:26.0CAWCAWSforty.p.16
17:50:26.2CAHOT-1alright.p.17
17:50:27.1CAWCAWSthirty.p.17
17:50:28.0CAWCAWStwenty.p.17
17:50:29.3CAHOT-1a little flare.p.17
17:50:29.5CAWCAWSten.p.17
17:50:30.0CAHOT-1a little more flare.p.17
17:50:31.1◦CAM[sound of thunk, similar to touchdown]p.17
17:50:31.8◦CAM[sound of two squeeks and a click, similar to autospoiler deployment]p.17
17:50:31.8FOHOT-2ahh'k.p.17
17:50:34.7CAHOT-1whoa baby.p.17
17:50:37.0◦CAM[sound of thunk, similar to nosewheel touchdown]p.17
17:50:38.1CAHOT-1spoilers deployed.p.17
17:50:39.9CAHOT-1go ahead and start brakin' 'er down @.p.18
17:50:42.6◦CAM[sound of multiple thunks, similar to gear collapse]p.18
17:50:43.8FOHOT-2#.p.18
17:50:44.1CAHOT-1oh 'jeeeeeze.p.18
17:50:48.9CAHOT-1I have the airplane [straining].p.18
17:50:49.8FOHOT-2you got the airplane.p.18
17:50:50.5RAARAASthree thousand remaining.p.18
17:50:51.7ATCTWRDelta seventeen fifty-three ah if you can hold short-hold short ten left.p.18
17:50:53.7CAHOT-1tell him we've got an emergency. had a gear collapse.p.18
17:50:56.3FOHOT-2#.p.18
17:50:56.9ATCTWR[Southwest 2789 cancel approach clearance climb and maintain 2000. maintain heading 095.]p.18
17:50:57.4◦CAM[sound of two thunks]p.19
17:50:59.5◦CAM[sound of steady tone, similar to gear warning]p.19
17:51:00.7CAWCAWSlanding gear.p.19
17:51:01.4RAARAAS--two thousand remaining.p.19
17:51:02.4◦CAM[sound of steady tone, similar to gear warning]p.19
17:51:03.6CAWCAWSlanding gear.p.19
17:51:05.4◦CAM[sound of steady tone, similar to gear warning] MISC-AC [acknowledges missed approach]p.19
17:51:06.6CAWCAWSlanding gear.p.19
17:51:07.9CAHOT-1I'm on 'em [exhale].p.19
17:51:08.6◦CAM[sound of steady tone, similar to gear warning]p.19
17:51:09.5CAWCAWSlanding gear.p.19
17:51:11.2◦CAM[sound of steady tone, similar to gear warning]p.19
17:51:11.3CAHOT-1goooolly.p.20
17:51:12.6CAWCAWSlanding gear.p.20
17:51:12.7FOHOT-2#.p.20
17:51:14.5CAMCAM-?***.p.20
17:51:17.1◦CAM[sound of steady tone, similar to gear warning]p.20
17:51:17.2FOHOT-2(ah'right). you wann'a. [exhale]p.20
17:51:18.3CAWCAWSlanding gear.p.20
17:51:19.3FORDO-2Tower FedEx nine ten request emergency equipment. (we've) had a gear collapse.p.20
17:51:20.0◦CAM[sound of steady tone, similar to gear warning]p.20
17:51:21.3CAWCAWSlanding gear.p.20
17:51:23.0◦CAM[sound of steady tone, similar to gear warning]p.20
17:51:23.1ATCTWRFedEx nine ten we're rolling the ah trucks now. we see that.p.20
17:51:24.1CAWCAWSlanding gear.p.21
17:51:24.7CAHOT-1(hey) we gotta evacuate.p.21
17:51:25.8◦CAM[sound of steady tone, similar to gear warning]p.21
17:51:27.0CAWCAWS(landing gear).p.21
17:51:27.1CAHOT-1give me the evacuation checklist.p.21
17:51:28.9◦CAM[sound of steady tone, similar to gear warning]p.21
17:51:29.7◦CAM[sound of click and electrical noise]p.21
17:51:30.0CAWCAWSlanding--p.21