BOEING 737 7L9Eastern Airlines Group, Inc.,
647 lines · 18:48:06.7 – 19:48:22.0 · New York, NY, 2016-10-27
- 19:47:16.7CAM-2we're gonna be on the news. * the governor.
- 19:47:40.0CAM-1thirty seven passengers.
- 19:47:56.0CAM-1see unfortunately. I should have gone straight ahead and we would have been fine. when I made the turn is when I screwed up.
- 19:48:00.6CAM-2yeah I was- I was- I was fighting you. because I was trying to stay on the centerline.
- 19:48:05.1HOT[sound of siren]
- 19:48:06.2CAM-2I was- I was trying to stay on the centerline and-
- 19:48:10.7CAM-1well.
- 19:48:13.7CAM-2we would have been fine. I- I- *** stay on centerline. you were fighting.
- 19:48:22.0CAM-2we would have broken just a few lights and that's it.
- 19:48:22.0ENDOF PART TWO OF TRANSCRIPT
Crew communication
647 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealedWindows: 01:37:49–02:06:32, 03:31:08–04:01:12, 05:43:49–06:13:39, 06:31:39–07:03:02, 07:14:17–07:47:09, 08:18:33–09:02:04, 09:51:37–11:08:59, 12:04:25–12:40:25, 13:01:15–13:27:24, 13:31:58–13:55:04, 14:04:32–14:36:27, 15:07:15–15:40:05, 19:34:38–20:03:14, 20:55:12–21:28:27, 22:22:44–22:51:01, 23:46:20–24:15:53, 24:26:34–24:56:08, 26:41:03–27:13:01 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding; “@” marks the Board's own non-pertinent-word notation.
- 19:35:20.2“it's this guy here.”
- 19:36:34.2“this thing is not working so you do it.”
- 19:38:36.6“a-ask her because she didn't say that.”
- 19:40:06.6“ah make it high. yeah. (it'll) do it better. yeah.”
- 19:41:54.5“okay. get the a-p-u running right now.”
- 19:42:36.2“yeah this is @. ah is everybody okay back there?”@
- 19:43:29.9“yes. I have a secret service agent who needs to talk to you.”
- 19:44:12.7“I guess (we're all fine) that's the important thing.”
- 19:44:22.1“yeah that's him. but I'll pass this over to you- to him okay.”
- 19:44:47.1“okay we have no other issues? we don't need to evacuate the plane or anything?”
- 19:44:50.4“no other issues with the airplane. there is no need to evacuate.”
- 19:46:13.2“and everything's okay on the airplane. everybody's okay on the airplane. yeah we're- everybody's good.”
- 19:47:16.7“we're gonna be on the news. * the governor.”
- 19:47:56.0“see unfortunately. I should have gone straight ahead and we would have been fine. when I made the turn is when I screwed up.”
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 59 words are marked unintelligible (*).
- #18:52:53.5“oh well. # happens. life’s a #. we chose incorrectly. i-l-s two two. ya' like that.”
- #18:55:43.0“why is not making it. #.”
- #19:21:55.2“pain in the #. when you land you have to tell them that you landed. then call the gates. and then call ground and tell them that the gate is open. I don't know if it was like that before but.”
- exhale, breathy19:27:07.7“[exhale, breathy] yeah. a-okay.”
- exhale19:35:27.0“[inhale] okay GREKO is the final approach fix. we're there. [exhale] ah we're still ah. six miles from there.”
- "landing clearance" spoken fast and somewhat garbled19:38:18.7“Eastern thirty four fifty two LaGuardia Tower good evening. number two following a c-r-j seven. three and half miles ahead. expect landing clearance ["landing clearance" spoken fast and somewhat garbled] about two miles out.”
- #19:40:09.8“raining like a mother #.”
- #19:41:11.2“#. **.”
- #19:41:30.5“# me.”
- #19:41:40.0“#.”
- exhale19:41:40.5“[exhale]”
- #19:41:51.6“ah #.”
- exhale19:42:31.0“[exhale] #.”
- #19:42:31.0“[exhale] #.”
- sound of single chime19:43:08.2“[sound of single chime]”
- sound of single chime19:43:23.1“[sound of single chime]”
- #19:43:53.4“holy #.”
- 914 s19:02:50.8 → 19:18:04.9
- 58 s18:51:29.7 → 18:52:27.8
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
- 19:44:15.8“yeah @ is that the secret service agent there. DCA17IA020”→ no reply from the other pilot in the next lines
- 18:55:58.4[sound of c-chord, similar to altitude alert] ATIS-LGA ...braking action advisories in effect. c-p-d-l-c available. LaGuardia Class Bravo services available on frequency one two six point zero five. taxi (lane) Zulu-Alpha between Kilo and Mike is now taxiway Alpha. taxiway Lima is closed between taxiways Alpha and Bravo. runway two two centerline lights out of service. runway status light system out of service. use caution ***. DCA17IA020→ 1.7 s later: 18:56:00.1“thirty four. thirty three.”
- 19:18:19.7[sound of c-chord, similar to altitude alert]→ 1.3 s later: 19:18:21.0“nine for eight.”
- 19:25:47.2[sound of c-chord, similar to altitude alert]→ 3 s later: 19:25:50.2“five four.”
- 19:33:58.4[sound of c-chord, similar to altitude alert]→ 1.1 s later: 19:33:59.5“four for three.”
- 19:35:16.9[sound of c-chord, similar to altitude alert]→ 1.2 s later: 19:35:18.1“it's too late now...”
- 19:39:12.2one thousand.→ 0.8 s later: 19:39:13.0“check.”
- 19:39:55.3five hundred.→ 0.8 s later: 19:39:56.1“check.”
- 19:40:12.9[sound of three low to high frequency tones, similar to autopilot disconnect]→ 4.6 s later: 19:40:17.5“cleared to land.”
- 19:40:13.5approaching minimums.→ 4 s later: 19:40:17.5“cleared to land.”
- 19:40:21.1minimums.→ 1.1 s later: 19:40:22.2“landing.”
- 19:40:31.6one hundred.→ no crew words within 5 s
- 19:40:35.1fifty. DCA17IA020→ no crew words within 5 s
- 19:40:38.2thirty.→ no crew words within 5 s
- 19:40:40.3twenty.→ 3 s later: 19:40:43.3“** down.”
- 19:40:46.0ten.→ 0.6 s later: 19:40:46.6“down down down down you're three thousand feet remaining.”
Every question between the pilots drew a reply within 8 s.
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 1,780 | 9 | 8 | 5 | 5 | 0 | 22 |
| First officer | 1,480 | 9 | 12 | 7 | 6 | 0 | 20 |
| Observer / jumpseat | 168 | 4 | 1 | 0 | 0 | 0 | 4 |
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