Cases › DCA14FA058 › Cockpit voice recorder
EMBRAER EMB145 - EPTrans States Airlines, LLC
461 lines · 00:00:03.2 – 23:59:59.7 · Memphis, TN, 2014-02-05
The NTSB cautions that a transcript is not a precise science and, taken out of context, can mislead. These are the last words of real people — handle with care.
461 of 461 lines
CaptainFirst officerControllersWarningsSounds
The final secondsjump to the end ↓
- 00:30:37.5HOT-1***we got a lot of ice about two thousand feet***
- 00:31:06.4HOT-2***you can see there's no SPS ICE SPEEDS on the EICAS***never kicked on***. DCA14FA058
- 00:33:39.5HOT-2***we come in for the first approach. can't get a localizer. have to go missed. *** come back around. try and get it again. (it's not really holding). the the airplane's having a hard time. (so we descend on in). we're in ice. our icing stuff never worked. never came on. and then about fifty feet (before) the (ground) (or landing) (or less) our rudder. we had what's called a rudder hardover. where the rudder went one way and it took the whole plane with it. *** and the plane went from like this to I mean it *** (I don't know how much you felt ** (could) see back there). *** so he jammed on the other rudder to get the system to turn off *** and we were able to ** runway ** hard landing *** so ***.
- 00:35:13.1HOT-2I'm afraid to go look at the plane. I really am.
- 00:35:20.5HOT-2did the overhead bins pop open?
- 00:35:23.4HOT-4***walk around did yeah?***
- 00:35:37.2HOT-4*** shattered the glass. you got a hole in the tip of the wing. right above where ***.
- 00:54:16.7HOT-2[mentions Director of Operations name]
- 01:04:55.0HOT-2**everything's good on this side** alright. DCA14FA058
- 01:04:59.4HOT[power cycle to CVR]
Crew communication
461 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealed58 / 40
floor share · CA / FO %
12%
non-pertinent talk in sterile window
2 · 28 · 21
laughter · delivery · expletives
4 of 24
crew questions unanswered in 8 s
8 of 8
warnings with a crew response in 5 s
Sterile cockpit · 14 CFR 121.542
Windows: 22:30:00–22:49:48, 23:33:52–24:19:59 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding.
- 23:48:45.4“start **. and by then I should have a solid.”
- 23:48:51.4“I still. * go. it's goin'. it's jumpin' in and out. so I don't know what's goin' on.”
- 23:50:28.4“this is the last thing (you) want to do tonight.”
- 23:51:27.0“well that's the longest it's stayed on so far so hopefully we might be good.”
- 23:51:51.0“yeah. we're gonna’. I don't think we're going to be able to do this.”
- 23:53:36.2“did he say to talk to someone else?”
- 23:54:51.8“ahh it's going like way out (there) *.”
- 23:56:06.4“there's too many # airplanes around here. that's what's wrong.”
- 23:56:20.9“just gonna’ put it down here in case he lets us do that.”
- 23:56:49.0“well I don't know what the # to do then.”
The Board’s own notations
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 99 words are marked unintelligible (*).
- mumbling23:48:50.6“ah uh ah [mumbling].”
- exhale23:49:45.8“there it is but. [exhale]. there it went.”
- #23:50:38.3“like the MD-eleven is blockin' something. I don't know what the # is goin' on.”
- whispering23:50:45.3“I don't know [whispering].”
- #23:56:06.4“there's too many # airplanes around here. that's what's wrong.”
- #23:56:49.0“well I don't know what the # to do then.”
- #23:58:57.0“if they keep this # up. DCA14FA058”
- whispering00:00:50.5“# me [whispering].”
- #00:00:50.5“# me [whispering].”
- exhale00:01:55.4“[exhale]”
- whispering00:02:24.0“seven twenty [whispering].”
- #00:02:50.0“# I don't know.”
- exhale00:04:22.3“and. uh. the RNAV only. we need three quarters of a mile [exhale]. and it's not gonna’ get us down low enough to get under the.”
- #00:04:35.4“#. DCA14FA058”
- exhale00:05:18.1“[exhale]”
- whispered00:07:02.6“# [whispered].”
- #00:07:02.6“# [whispered].”
- #00:08:00.6“#. I'm going (to try something real quick).”
- exhale00:09:11.3“it's it's on [exhale].”
- whispering00:09:14.6“ahhhh I don't want to go (around)-- [whispering].”
- whispering00:09:35.2“(man) [whispering]. DCA14FA058”
- exhale00:09:36.1“[exhale]”
- exhale00:11:36.8“[exhale] a little bit. DCA14FA058”
- #00:11:39.9“what the # is it doin'.”
- +25 more
Silences of 45 s or more
- 1120 s00:35:37.2 → 00:54:16.7
- 638 s00:54:16.7 → 01:04:55.0
- 454 s00:22:35.3 → 00:30:09.3
- 153 s00:31:06.4 → 00:33:39.5
- 94 s00:33:39.5 → 00:35:13.1
- 51 s00:01:00.6 → 00:01:51.4
Concerns voiced, and what followed
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
- 23:50:38.3“like the MD-eleven is blockin' something. I don't know what the # is goin' on.”→ 23:50:45.3“I don't know [whispering].”
- 23:55:51.8“I don't know. we can't. there was somethin' wrong with our ah signal to land so we're gonna’ go try a different runway.”→ 23:56:09.1“that's exactly what's wrong. alright it's goin' back on autopilot.”
- 23:58:12.3“I think they just asked another one of the FedEx guys if they are correcting to the localizer.”→ 23:59:05.0“yeah we'll try the right side Waterski thirty three ninety five.”
Warnings and the response
- 23:50:25.4[sound of triple buzzer, similar to altitude alerter]→ 3 s later: 23:50:28.4“this is the last thing (you) want to do tonight.”
- 00:00:10.3[sound of three buzzers, similar to altitude alert]→ 2.8 s later: 00:00:13.1“I just never noticed it because we're never here this late.”
- 00:15:01.1bank angle. bank angle.→ 0.4 s later: 00:15:01.5“#.”
- 00:15:03.2[sound of three chimes, similar to master warning]→ 1.5 s later: 00:15:04.7“* the #.”
- 00:15:08.0[sound of three chimes, similar to master warning]→ 0.1 s later: 00:15:08.1“your controls. DCA14FA058”
- 00:15:12.9[sound of three chimes, similar to master warning]→ 3 s later: 00:15:15.9“rudder system one and two inop.”
- 00:15:38.8[sound of single chime, similar to master caution]→ 3 s later: 00:15:41.8“we are at Sierra Three.”
- 00:22:29.4[sound of single chime, similar to master caution]→ 2.7 s later: 00:22:32.1“alright.”
Questions between the pilots left unanswered
- 00:17:27.6“is everything alright back there?”
- 00:17:30.3“everybody alright?”
- 00:19:16.1“so we're at. Lima?”
- 00:35:20.5“did the overhead bins pop open?”
Standard callouts
Positive rateGear up1,000 ftGear downGo aroundV1 · not in transcriptRotate / Vr · not in transcriptV2 · not in transcript500 ft · not in transcriptMinimums · not in transcriptRunway in sight · not in transcriptStabilized · not in transcript
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
Language, as counts
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 1,734 | 11 | 15 | 19 | 16 | 0 | 30 |
| First officer | 1,195 | 17 | 14 | 6 | 5 | 0 | 10 |
| Observer / jumpseat | 48 | 1 | 2 | 0 | 0 | 0 | 1 |
Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.
Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.
23:48:24.6CAHOT-1so what did he say. FREAZ.p.9
23:48:27.1FOHOT-2he said FREAZ at or above four.p.9
23:48:27.3CAHOT-1which is fourteen.p.9
23:48:29.9CAHOT-1that's in six miles.p.9
23:48:31.4FOHOT-2yeah.p.9
23:48:38.3FOHOT-2cause it's. MACEE is four point two from FREAZ. so when I'm four point two from MACEE.p.9
23:48:44.6CAHOT-1yeah.p.9
23:48:45.4FOHOT-2start **. and by then I should have a solid.p.9
23:48:50.6CAHOT-1ah uh ah [mumbling].p.9
23:48:50.7FOHOT-2you don't have the uh.p.10
23:48:51.4CAHOT-1I still. * go. it's goin'. it's jumpin' in and out. so I don't know what's goin' on.p.10
23:48:57.3CAHOT-1we'll go all the way to cleatus. if it. err. CADUS. if it doesn't stay on then I (think) we'll have to.p.10
23:49:10.3CARDO-1alright one. one ah ninety to FREAZ. one seventy till CADUS. over to tower Waterski thirty three ninety five.p.10
23:49:17.8FOHOT-2do you mind if I just go flaps nine since you’re up there?p.10
23:49:20.1CAHOT-1yeah go ahead.p.10
23:49:20.7FOHOT-2alright. flaps nine.p.10
23:49:25.1CARDO-1Tower Waterski thirty three ninety five ILS three six left. DCA14FA058p.10
23:49:36.8CARDO-1three six left ah cleared to land Waterski thirty three ninety five.p.11
23:49:42.0FOHOT-2you still don't have a localizer over there do you?p.11
23:49:45.8CAHOT-1there it is but. [exhale]. there it went.p.11
23:49:48.0FOHOT-2yep there it goes.p.11
23:49:55.4CAHOT-1alright stay on long range. and then. you see my glideslope?p.11
23:49:58.2FOHOT-2I'll stay--.p.11
23:49:59.7FOHOT-2yeah.p.11
23:50:01.0CAHOT-1follow it down. if we don't have anything by...CADUS we'll go around and then we'll...we'll ask for the center I guess. DCA14FA058p.11
23:50:05.7FOHOT-2alright.p.12
23:50:16.6CAHOT-1there's fourteen.p.12
23:50:17.0FOHOT-2then he said one seventy. so slowin' down some. headed down to three thousand.p.12
23:50:24.7CAHOT-1damn. come on.p.12
23:50:25.4AWUAWU[sound of triple buzzer, similar to altitude alerter]p.12
23:50:28.4FOHOT-2this is the last thing (you) want to do tonight.p.12
23:50:31.6CAHOT-1go around?p.12
23:50:32.4FOHOT-2yeah.p.12
23:50:33.9CAHOT-1yes it is.p.12
23:50:35.9CAHOT-1hopin' something is just. DCA14FA058p.12
23:50:38.3CAHOT-1like the MD-eleven is blockin' something. I don't know what the # is goin' on.p.13
23:50:45.3FOHOT-2I don't know [whispering].p.13
23:50:48.6FOHOT-2slowing.p.13
23:50:49.0CAHOT-1alright. let's ah go to heading.p.13
23:50:52.2FOHOT-2okay.p.13
23:50:54.3CAHOT-1and then.p.13
23:50:55.2FOHOT-2you want me to go into nav?p.13
23:50:56.2CAHOT-1yeah.p.13
23:50:57.1FOHOT-2alright let's see if it works.p.13
23:51:00.8FOHOT-2ahh your's went away too.p.13
23:51:04.4CAHOT-1alright hit it. DCA14FA058p.13
23:51:21.4◦HOT[sound of lip smacking]p.14
23:51:27.0CAHOT-1well that's the longest it's stayed on so far so hopefully we might be good.p.14
23:51:38.5NAVNAV[sound of navigational identifier begins "dot dot dash dash dash dot dot dot dot dash dot," and continues for about 15 seconds]p.14
23:51:38.9CAHOT-1it's goin' everywhere.p.14
23:51:47.9FOHOT-2it's doin' it's typical clearin'.p.14
23:51:51.0CAHOT-1yeah. we're gonna’. I don't think we're going to be able to do this.p.14
23:51:52.3FOHOT-2if I have to I'll--p.14
23:51:56.1FOHOT-2you want me to take it off autopilot?p.14
23:51:59.4CAHOT-1yeah.p.14
23:52:02.1AWUAWUautopilot. DCA14FA058p.14
23:52:02.5NAVNAV[sound of navigational identifier begins "dot dot dash dash dash dot dot dot dot dash dot," and continues for about 15 seconds]p.15
23:52:03.9AWUAWUautopilot.p.15
23:52:05.7AWUAWUautopilot.p.15
23:52:09.9CAHOT-1(it's) gotta’ good signal.p.15
23:52:11.9FOHOT-2I don't know what its deal is.p.15
23:52:14.8FOHOT-2CADUS is our final approach fix correct?p.15
23:52:16.8CAHOT-1correct.p.15
23:52:17.6FOHOT-2alright.p.15
23:52:24.4FOHOT-2gear down.p.15
23:52:25.3◦HOT[sound of click, similar to gear handle]p.15
23:52:25.8FOHOT-2and twenty two please. DCA14FA058p.15
23:52:28.1CAHOT-1gear down twenty two selected.p.16
23:52:44.4CAHOT-1that looks a little bit more stable.p.16
23:52:47.1FOHOT-2a little bit not. nope [emphasized "nope"].p.16
23:52:48.4CAHOT-1oh there it goes. let's. let's go around.p.16
23:52:50.7FOHOT-2you want to go around?p.16
23:52:51.3CAHOT-1yeah.p.16
23:52:51.7FOHOT-2alright.p.16
23:52:52.8FOHOT-2go around. set max thrust. flaps nine.p.16
23:52:59.6CAHOT-1positive climb.p.16
23:53:00.4FOHOT-2gear up.p.16
23:53:01.7◦HOT[sound of click, similar to gear handle] DCA14FA058p.16
23:53:03.1CARDO-1Tower Waterski thirty three ninety five we are going around. [sound of three buzzers, similar to altitude alert] runway three six left. we don’t have a very good signal on the localizer. it's taking us everywhere goin' in and out.p.17
23:53:19.8CARDO-1climb to three thousand left turn to two seven zero Waterski thirty three ninety five.p.17
23:53:24.1FOHOT-2turnin' to two seven oh. * three thousand.p.17
23:53:25.0CAHOT-1alright there's acceleration height.p.17
23:53:27.3FOHOT-2alright flaps zero. climb sequence.p.17
23:53:36.2CAHOT-1did he say to talk to someone else?p.17
23:53:38.1FOHOT-2I don't know what he said.p.17
23:53:39.9CARDO-1did you want us to stay with you or go over to ah someone else? DCA14FA058p.17
23:53:48.2CARDO-1two six point seven Waterski thirty three ninety (five).p.18
23:54:20.4CARDO-1Approach Waterski thirty three ninety five three thousand heading of two seven zero. we (just ah) the localizer for two six left for some reason we weren't keepin' it. uh. up.p.18
23:54:37.0CARDO-1maintain three thousand. can we try the center?p.18
23:54:47.9FOHOT-2I mean we're at the final approach fix. and it went out again so.p.18
23:54:51.8CAHOT-1ahh it's going like way out (there) *.p.18
23:55:10.1FOHOT-2alright you want to let her know *. DCA14FA058p.18
23:55:12.4CAHOT-1yeah.p.19
23:55:14.1CARDO-1left turn to one eight zero Waterski thirty three ninety five.p.19
23:55:17.5FOHOT-2one eighty on the heading.p.19
23:55:20.5CAHOT-1(you wanna’) do an after take-off.p.19
23:55:21.6FOHOT-2yeah. I see up and zero. after takeoff checklist.p.19
23:55:24.1CAHOT-1gear's up. flap's zero. bleeds and packs are still off the or off the er engines. pressurization is checked. thrust rating is climb.p.19
23:55:37.5CAHOT-1(cross feed is off).p.19
23:55:42.5CAHOT-1[sound of click]p.19
23:55:49.0OBHOT-3what's the matter. DCA14FA058p.19
23:55:50.6FOHOT-2[laugh]p.20
23:55:51.8CAHOT-1I don't know. we can't. there was somethin' wrong with our ah signal to land so we're gonna’ go try a different runway.p.20
23:55:58.5OBHOT-3oh okay.p.20
23:55:59.5CAHOT-1alright.p.20
23:55:59.7OBHOT-3alright.p.20
23:56:01.1CAHOT-1alright thanks.p.20
23:56:01.9OBHOT-3mm hmm.p.20
23:56:06.4CAHOT-1there's too many # airplanes around here. that's what's wrong.p.20
23:56:09.1FOHOT-2that's exactly what's wrong. alright it's goin' back on autopilot.p.20
23:56:12.6CAHOT-1okay. DCA14FA058p.20
23:56:14.5◦HOT[sound of click]p.21
23:56:15.2FOHOT-2keepin' it--p.21
23:56:15.3CAHOT-1I'm just gonna’ throw.p.21
23:56:17.3CAHOT-1what was the center?p.21
23:56:19.1FOHOT-2ahhh.p.21
23:56:19.7CAHOT-1ten five.p.21
23:56:20.9CAHOT-1just gonna’ put it down here in case he lets us do that.p.21
23:56:22.8FOHOT-2yeah.p.21
23:56:24.1FOHOT-2ten five.p.21
23:56:25.2FOHOT-2**. DCA14FA058p.21
23:56:28.9CARDO-1slow to one seven zero Waterski thirty three ninety five. any word on what runway we're gonna’ do this time?p.22
23:56:35.8CARDO-1alright thanks.p.22
23:56:36.8FOHOT-2alright. one seventy flaps nine.p.22
23:56:40.6◦HOT[sound of click, similar to flap handle]p.22
23:56:41.1FOHOT-2thanks.p.22
23:56:49.0CAHOT-1well I don't know what the # to do then.p.22
23:57:00.0FOHOT-2we weren't picking up the localizer on the other side.p.22
23:57:03.1RDORDO[sound of statics, similar to ACARS static] DCA14FA058p.22
23:57:05.7FOHOT-2*** [unintelligible due to overlapping ATC call to another aircraft]p.23
23:57:11.1CAHOT-1go with that.p.23
23:57:12.8FOHOT-2alright. as previously briefed. we'll try this again.p.23
23:57:35.3FOHOT-2not yet.p.23
23:57:37.1CARDO-1no we're good for now. but ah if we can't pick it up we'rrrre gonna’ need the center. we're gonna’ try at least.p.23
23:57:54.1CAHOT-1ahhh pup-pup-pup. Little Rock.p.23
23:58:04.5CAHOT-1alright our alternate was sixteen twenty eight fuel burn.p.24
23:58:09.8CAHOT-1plus eighteen hundred would be two thirty four twenty eight.p.24
23:58:12.3FOHOT-2I think they just asked another one of the FedEx guys if they are correcting to the localizer.p.24
23:58:17.6FOHOT-2so obviously they're--.p.24
23:58:39.9FOHOT-2blocked.p.24
23:58:57.0FOHOT-2if they keep this # up. DCA14FA058p.24
23:59:04.6FOHOT-2yep.p.25
23:59:05.0CARDO-1yeah we'll try the right side Waterski thirty three ninety five.p.25
23:59:12.8CARDO-1three six right thanks.p.25
23:59:14.3FOHOT-2alright now the right side.p.25
23:59:15.4CAHOT-1'leven thirty five.p.25
23:59:20.3CAHOT-1same course and ah.p.25
23:59:22.8FOHOT-2same course. same uhm...high points. if we have to go missed again. climb to one thousand. right turn to five thousand or whatever they tell us. uhm. any questions?p.25
23:59:38.0CAHOT-1ah decision altitude is five thirty five. we have... DCA14FA058p.25
23:59:40.9FOHOT-2five thirty five.p.26
23:59:46.8CARDO-1alright descend to two thousand Waterski thirty three ninety five. what did you say about exit?p.26
23:59:57.4CARDO-1roger.p.26
23:59:58.5FOHOT-2okay. so.p.26
23:59:59.7CAHOT-1** we're at one seventy so. February 5, 2014p.26
00:00:03.2FOHOT-2why are they dicking us around tonight? I understand they got FedEx * but this is ridiculous. DCA14FA058p.26
00:00:09.7CAHOT-1what if it's like this every night at this time. [chuckle]p.27
00:00:10.3AWUAWU[sound of three buzzers, similar to altitude alert]p.27
00:00:13.1CAHOT-1I just never noticed it because we're never here this late.p.27
00:00:15.8FOHOT-2alright we'll stay under two hundred knots I guess is what he was saying.p.27
00:00:34.7CAHOT-1[inhale]p.27
00:00:36.4CAHOT-1[exhaling] (is that right). * HADAN and MCGHE.p.27
00:00:40.2FOHOT-2yep.p.27
00:00:50.5CAHOT-1# me [whispering].p.27
00:00:52.6FOHOT-2I know right.p.27
00:00:55.0CAHOT-1I was trying to get. DCA14FA058p.27
00:01:00.6CAHOT-1tell company (but).p.28
00:01:51.4FOHOT-2niner niner niner. (alright).p.28
00:01:55.4HOTHOT-?[exhale]p.28
00:02:24.0CAHOT-1seven twenty [whispering].p.28
00:02:39.6RDORDO[sound of static, similar to ACARS static]p.28
00:02:40.0FOHOT-2well if they keep messin' around with us (then). keep going out this direction **.p.28
00:02:50.0CAHOT-1# I don't know.p.28
00:02:55.5CAHOT-1if this doesn't pick (up) and we have to go around again we're goin' to Little Rock.p.28
00:02:59.4FOHOT-2will we have enough gas (for) Little Rock? DCA14FA058p.28
00:03:01.4CAHOT-1yeah.p.29
00:03:04.1CAHOT-1we just ah.p.29
00:03:09.1CARDO-1left turn zero nine zero Waterski thirty three ninety five.p.29
00:03:18.4CAHOT-1just wanna' make sure its.p.29
00:03:23.1CAHOT-1broken at nine hundred over there. I mean if it's something wrong with our...p.29
00:03:29.1CAHOT-1* supposed to be overcast at fifteen *. by two o'clock in the morning **.p.29
00:03:39.9FOHOT-2I mean we could do the GPS. is there a GPS approach into the. something. depending on (oh God).p.29
00:03:46.2CAHOT-1yeah but it's not gonna’ get us down low enough here. DCA14FA058p.29
00:03:55.2FOHOT-2alright.p.30
00:03:56.0CAHOT-1they have an RNAV to two seven...and ssss left.p.30
00:04:07.1CARDO-1zero two zero intercept two six right Waterski or three six right Waterski thirty three ninety five.p.30
00:04:18.1CARDO-1roger.p.30
00:04:19.5CAHOT-1and. I'm not picking it up yet.p.30
00:04:22.3CAHOT-1and. uh. the RNAV only. we need three quarters of a mile [exhale]. and it's not gonna’ get us down low enough to get under the.p.30
00:04:35.4CAHOT-1#. DCA14FA058p.30
00:04:38.3FOHOT-2okay.p.31
00:04:39.2CAHOT-1and. I wanted to see something real quick. I know that's not comin' in but.p.31
00:04:49.2CAHOT-1just want to throw in the center real quick as we pass it. and just see.p.31
00:04:57.4CAHOT-1we've got the glideslope on (the) center. but no localizer.p.31
00:05:13.3FOHOT-2okay.p.31
00:05:18.1FOHOT-2[exhale]p.31
00:05:20.2CAHOT-1do I have a glideslope on that side [sound of static, similar to ACARS static]. yes.p.31
00:05:27.5CAHOT-1so we'll do what we did last time. we'll...do it long range... DCA14FA058p.31
00:05:30.3FOHOT-2alright.p.32
00:05:30.5CAHOT-1until we get close and.p.32
00:05:42.0CARDO-1alright cleared ILS three six right approach and ah two thousand tillp.32
00:05:42.0HADHADANWaterski thirty three ninety five.p.32
00:05:49.5FOHOT-2alright it's nav-ed up.p.32
00:05:52.6CAHOT-1I've got it in. and it's. I've got it. steady.p.32
00:05:52.8FOHOT-2(come'n in) [low volume].p.32
00:05:55.3NAVNAV[navigational identifier, low volume, static; continues and gets stronger for next 9 minutes becoming dot dot, dash dash, dash dot dash dash, dash dash dash]p.32
00:05:57.1FOHOT-2alright. DCA14FA058p.32
00:05:59.1CAHOT-1so keep it long range ** [cut off by overlapping ATC communication to another FedEx flight]p.33
00:06:01.7FOHOT-2I'm gonna’ keep it long range till we pass HADAN.p.33
00:06:04.4CAHOT-1okay.p.33
00:06:29.2FOHOT-2nope. look at it. it's gone. again.p.33
00:06:43.1CARDO-1one one nine point seven [sound of chirp, similar to ACARS static] Waterski thirty three ninety five.p.33
00:06:48.2FOHOT-2we're still kind'a far out though. so.p.33
00:06:54.5CARDO-1one one nine point seven.p.33
00:07:00.0CAHOT-1it went out. DCA14FA058p.33
00:07:00.8FOHOT-2I know.p.34
00:07:02.6CAHOT-1# [whispered].p.34
00:07:09.9FOHOT-2I mean it comes right down to an emergency situation. where if you've got a glideslope and I've got this. I'll follow this.p.34
00:07:17.7FOHOT-2and a glideslope. I don't know.p.34
00:07:20.6FOHOT-2it's really I mean that's that's what what it's gonna’ come down to.p.34
00:07:22.6CARDO-1Tow-- Tower Waterski thirty three ninety five ah we're with you on thep.34
00:07:22.6ILSILSto three six right. we're still not picking up the localizer just yet. ah. what's the ceiling?p.34
00:07:38.4CAHOT-1phhh-puh [exhaling].p.34
00:07:40.1CARDO-1and visibility. DCA14FA058p.34
00:07:43.8CARDO-1roger.p.35
00:07:57.3CARDO-1three six right. cleared to land. Waterski thirty three ninety five.p.35
00:08:00.6CAHOT-1#. I'm going (to try something real quick).p.35
00:08:05.5CAHOT-1I don't I I don't get any of 'em.p.35
00:08:09.5FOHOT-2are you getting a glideslope?p.35
00:08:11.1CAHOT-1I'm getting a glideslope for...all of 'em but not the loc.p.35
00:08:17.3CAHOT-1if I go to m-...I guess we can go to Little Rock and shoot a GPS approach. DCA14FA058p.35
00:08:21.7FOHOT-2I mean like that's the only option we have. I mean we can continue this but--p.36
00:08:36.6CARDO-1ah the visibility's too low.p.36
00:08:42.3FOHOT-2no.p.36
00:08:44.9CARDO-1ah looks like we're going to have to have a backup plan. we're gonna’ probably divert to Little Rock.p.36
00:08:57.7CARDO-1alright we'll maintain two thousand for now ah. it's comin' in. I've got it in right now. it's just for some reason we can't hold it. DCA14FA058p.36
00:09:05.8FOHOT-2alright. we're stayin' right here at two thousand. HADAN.p.37
00:09:11.3CAHOT-1it's it's on [exhale].p.37
00:09:14.6FOHOT-2ahhhh I don't want to go (around)-- [whispering].p.37
00:09:16.1CAHOT-1yeah if we go around we're goin' straight to Little Rock.p.37
00:09:17.7FOHOT-2we have to. 'cause I mean look at our fuel.p.37
00:09:22.0CAHOT-1thirty four was wh-what I'd figured out with the bug out.p.37
00:09:25.2FOHOT-2mm-hmm.p.37
00:09:25.9CAHOT-1but ah. approach and then eighteen hundred for reserve. but.p.37
00:09:33.1FOHOT-2we're okay now. but.p.37
00:09:35.2FOHOT-2(man) [whispering]. DCA14FA058p.37
00:09:36.1CAHOT-1[exhale]p.38
00:10:00.4FOHOT-2how is yours doin'?p.38
00:10:02.1CAHOT-1it's holdin'.p.38
00:10:03.1FOHOT-2it's holdin'?p.38
00:10:03.8CAHOT-1yeah.p.38
00:10:06.2CARDO-1yeah we're doin' good. it's holdin' (right) now. we're gonna’ try to shoot it.p.38
00:10:09.5ILSILSthree six right approach. maintain one seven zero knots until MCGHE.p.38
00:10:15.9CARDO-1one seventy till MCGHE cleared for the ILS three six right. Waterski thirty three ninety five.p.38
00:10:19.6FOHOT-2alright [exhaling]. DCA14FA058p.38
00:10:21.5CAHOT-1cleared to land.p.39
00:10:22.5FOHOT-2cleared to land. cleared for the approach. now let's see if George can figure it out.p.39
00:10:23.7CAHOT-1loc's captured.p.39
00:10:39.8CAHOT-1*.p.39
00:10:43.0CAHOT-1let's leave (it) in autopilot.p.39
00:10:44.7FOHOT-2will do b--.p.39
00:10:45.5CAHOT-1just wanna’ see.p.39
00:10:59.4FOHOT-2it's having a hard time with the wind. but I think it'll be okay.p.39
00:11:34.3FOHOT-2are we gettin' ice now?p.39
00:11:36.8CAHOT-1[exhale] a little bit. DCA14FA058p.39
00:11:39.9FOHOT-2what the # is it doin'.p.40
00:11:43.5FOHOT-2it's not. the. the.p.40
00:11:48.7FOHOT-2errrrr. George is having a really hard time.p.40
00:11:51.7CAHOT-1yep.p.40
00:12:05.8FOHOT-2you want me to keep it on autopilot. kick it out?p.40
00:12:07.9CAHOT-1yeah. just keep it in autopilot if it's not gonna’ hold. then we're gonna’ we're gonna’ go missed right here in a minute. I just want to see. once we get.p.40
00:12:15.7CAHOT-1I-I want it to catch the glideslope.p.40
00:12:18.3FOHOT-2yeah.p.40
00:12:18.6CAHOT-1and see if it's trackin' the *--.p.40
00:12:19.4FOHOT-2you want me to drop gear and stuff? DCA14FA058p.40
00:12:21.1CAHOT-1yeah.p.41
00:12:21.7FOHOT-2alright. gear down.p.41
00:12:24.0◦HOT[sound of click, similar to gear handle]p.41
00:12:26.4FOHOT-2twenty two.p.41
00:12:28.1CAHOT-1gear down. twenty two selected.p.41
00:12:36.9CAHOT-1I got a strong # signal.p.41
00:12:41.8CAHOT-1glideslope's captured.p.41
00:12:48.2FOHOT-2flaps forty five.p.41
00:12:49.3CAHOT-1forty five selected.p.41
00:13:00.9FOHOT-2I see down and forty five. before landing checklist. DCA14FA058p.41
00:13:03.5CAHOT-1flight attendant's notified. landing gear's down. flaps forty five. speed brake's closed. crossfeed's off. (before landing's complete) [spoken rapidly].p.42
00:13:27.6CAHOT-1thousand to go.p.42
00:14:00.7CAHOT-1a little ground contact.p.42
00:14:04.0FOHOT-2okay.p.42
00:14:19.6CAHOT-1there's two hundred.p.42
00:14:22.2FOHOT-2you're outside?p.42
00:14:23.2CAHOT-1yep.p.42
00:14:23.9FOHOT-2(good). alright.p.42
00:14:31.8FOHOT-2one hundred.p.42
00:14:32.7CAHOT-1alright runway is about one o'clock. DCA14FA058p.42
00:14:34.9AWUAWUautopilot.p.43
00:14:35.3FOHOT-2auto's off.p.43
00:14:36.4FOHOT-2got it.p.43
00:14:36.7AWUAWUautopilot.p.43
00:14:36.8FOHOT-2continuing. landing.p.43
00:14:37.5CAHOT-1# me [whispering].p.43
00:14:38.5AWUAWUautopilot.p.43
00:14:39.6FOHOT-2shut the # up you stupid thing.p.43
00:14:40.2AWUAWUautopilot.p.43
00:14:41.8AWUAWUautopilot.p.43
00:14:41.9AWUAWUtwo hundred. DCA14FA058p.43
00:14:42.9FOHOT-2why is she not shutting up?p.44
00:14:43.8AWUAWUautopilot.p.44
00:14:45.5AWUAWUautopilot.p.44
00:14:48.0CAHOT-1alright.p.44
00:14:50.1AWUAWUone hundred.p.44
00:14:50.2CAHOT-1(speed) [spoken at same time as AWU "one hundred" and Tower wind related radio transmission]p.44
00:14:51.8FOHOT-2correcting.p.44
00:14:58.8CAHOT-1twenty feet.p.44
00:15:00.6FOHOT-2oh #.p.44
00:15:01.0◦HOT[sound of rattle (for about 2.0 seconds)] DCA14FA058p.44
00:15:01.1AWUAWUbank angle. bank angle.p.45
00:15:01.5FOHOT-2#.p.45
00:15:03.2AWUAWU[sound of three chimes, similar to master warning]p.45
00:15:04.3RDORDO[sound of static, similar to ACARS static]p.45
00:15:04.7CAHOT-1* the #.p.45
00:15:04.7AWUAWUtakeoff...p.45
00:15:05.5FOHOT-2what the hell just happened.p.45
00:15:06.3AWUAWU...flaps.p.45
00:15:07.2CAHOT-1my controls.p.45
00:15:08.0AWUAWU[sound of three chimes, similar to master warning]p.45
00:15:08.1FOHOT-2your controls. DCA14FA058p.45
00:15:09.3◦HOT[sound of rattling]p.46
00:15:10.2RDORDO[sound of static, similar to ACARS static]p.46
00:15:12.2FOHOT-2what just happened?p.46
00:15:12.9◦HOT[sound of three chimes, similar to master warning]p.46
00:15:14.0◦HOT[sound of rattling]p.46
00:15:15.9CAHOT-1rudder system one and two inop.p.46
00:15:18.9RDORDO[sound of static, similar to ACARS static]p.46
00:15:19.2CARDO-1[breathing heavy] Tower Waterski thirty three ninety five. [sound of static, similar to ACARS static] we had a rudder problem right at about forty feet. we have landed and uh. [exhale] we had a pretty hard landing.p.46
00:15:36.5CARDO-1I think so. DCA14FA058p.46
00:15:38.8AWUAWU[sound of single chime, similar to master caution]p.47
00:15:41.8CARDO-1we are at Sierra Three.p.47
00:15:50.5◦HOT[sound of heavy breathing]p.47
00:15:55.1CARDO-1alright did you say Sierra Three.p.47
00:15:58.6FOHOT-2I had no (rudder).p.47
00:16:03.1CAHOT-1# [whispering].p.47
00:16:03.5FOHOT-2like I had nothing. I had no. DCA14FA058p.47
00:16:05.8CAHOT-1yep. you had rudder system one and two ("went" or "inop" or "in").p.48
00:16:14.8FOHOT-2no.p.48
00:16:15.8CARDO-1a just give us a second real quick.p.48
00:16:21.4CAHOT-1dude.p.48
00:16:22.5FOHOT-2I have never in my life.p.48
00:16:27.2FOHOT-2I. I had nothin'.p.48
00:16:28.8CAHOT-1[exhale].p.48
00:16:38.1CARDO-1do we stop before we cross three six center? DCA14FA058p.48
00:16:50.1CARDO-1yeah we had a rudder ah I think it was almost a hard over. and ah. we lost control there for a second. had a really hard landing. and then almost went off the side but we...regained it and. we're just a little shaken here real quick.p.49
00:17:12.0CARDO-1negative.p.49
00:17:14.1FOHOT-2did we drop a wing?p.49
00:17:15.8CAHOT-1("oh" might be "no") [whispering].p.49
00:17:20.9FOHOT-2I'm pretty sure we had a.p.49
00:17:26.9OBHOT-3yes. DCA14FA058p.49
00:17:27.6CAHOT-1is everything alright back there?p.50
00:17:29.2OBHOT-3yes. I think so.p.50
00:17:30.3CAHOT-1everybody alright?p.50
00:17:31.5OBHOT-3***.p.50
00:17:38.6CAHOT-1I think we had a rudder hardover and when we stamped on the left rudder.p.50
00:17:43.0FOHOT-2* for the wind correction because we had some wind.p.50
00:17:46.0CAHOT-1but. you know when it jerked to the right.p.50
00:17:47.5FOHOT-2yeah.p.50
00:17:48.2CAHOT-1I think we stepped on the left rudder. which knocked the rudder system off.p.50
00:17:52.7CAHOT-1pretty sure we had a hard-- [sound of hi-lo chime, similar to flight attendant call to flight deck] a rudder hardover. DCA14FA058p.50
00:17:56.2CAHOT-1yeah.p.51
00:17:56.7OBHOT-3hey.p.51
00:17:57.8CAHOT-1everything okay?p.51
00:17:58.6OBHOT-3yes.p.51
00:17:59.1FOHOT-2good.p.51
00:18:00.1OBHOT-3what happened?p.51
00:18:00.6CAHOT-1oh my God. ahhh--p.51
00:18:02.4FOHOT-2it's been a long night.p.51
00:18:04.4CAHOT-1yeah that was not good.p.51
00:18:06.0FOHOT-2no.p.51
00:18:06.6FOHOT-2we'll have to. we'll tell you everything once we get to the gate and everything. DCA14FA058p.51
00:18:09.7OBHOT-3okay.p.52
00:18:10.5FOHOT-2alright.p.52
00:18:10.9OBHOT-3alright.p.52
00:18:11.0CAHOT-1okay.p.52
00:18:12.0OBHOT-3[flight attendant asks about bags]p.52
00:18:15.9FOHOT-2okay.p.52
00:18:16.4OBHOT-3okay.p.52
00:18:16.5CAHOT-1okay.p.52
00:18:17.7FOHOT-2ahh. we had ice and [stammer] our ice systems never kicked on by the way.p.52
00:18:22.7CAHOT-1ahhh.p.52
00:18:22.7FOHOT-2look at this. DCA14FA058p.52
00:18:23.6FOHOT-2we are covered in ice and we have nothing.p.53
00:18:25.9CAHOT-1yep.p.53
00:18:28.6CAHOT-1I just gotta’ sit here for a second. oh my God.p.53
00:18:32.4FOHOT-2my heart is.p.53
00:18:33.9CAHOT-1I'm shakin'.p.53
00:18:38.0CAHOT-1it looked like we had a hard-- a rudder hardover.p.53
00:18:41.3FOHOT-2yeah.p.53
00:18:42.0CAHOT-1and it was just (goin'). and then we.p.53
00:18:43.9FOHOT-2and I had n-- I had no--p.53
00:18:44.6CAHOT-1I slammed on the left rudder.p.53
00:18:45.7FOHOT-2yeah. DCA14FA058p.53
00:18:46.6CAHOT-1so that knocked the systems out.p.54
00:18:50.2CAHOT-1because that's what it's supposed to do.p.54
00:18:51.5FOHOT-2yeah.p.54
00:18:51.9CAHOT-1and that's when we **--p.54
00:18:52.5FOHOT-2and that's when it righted itself.p.54
00:18:56.1CAHOT-1#.p.54
00:18:59.5CAHOT-1let's see where the hell I'm at.p.54
00:19:16.1CAHOT-1so we're at. Lima?p.54
00:19:20.6CAHOT-1that's right where. where it goes in alright.p.54
00:19:27.9FOHOT-2like I just had--.p.54
00:19:29.8CARDO-1Tower Waterski thirty three ninety five we're ready to cross and go into the ramp. DCA14FA058p.54
00:19:40.8CARDO-1negative.p.55
00:19:43.5CAHOT-1[exhale]p.55
00:19:45.8CARDO-1and we'll cross three six center into the ramp Waterski thirty three ninety five.p.55
00:19:48.9FOHOT-2alright.p.55
00:19:51.2CAHOT-1[exhale]p.55
00:19:55.8CAHOT-1at the time I was fine but now thinkin' back on how bad that could have been. I'm # scared to death.p.55
00:20:01.0FOHOT-2ah. yeah.p.55
00:20:07.7FORDO-2one two one point nothin' Waterski thirty three ninety five.p.56
00:20:13.0FOHOT-2it (just) looked awful. like I had no control.p.56
00:20:20.7FORDO-2Ground Waterski thirty three ninety five is with you on Lima we are going to--p.56
00:20:26.0FOHOT-2ahhh.p.56
00:20:26.7CAHOT-1Charlie Fourteen Alpha.p.56
00:20:27.2FORDO-2Charlie Fourteen.p.56
00:20:37.7CAHOT-1that maintenance guy is gonna’ be busy.p.56
00:20:39.9FORDO-2Ground Waterski thirty three ninety five is with you on Lima we are going to Charlie Fourteen.p.56
00:20:46.2FOHOT-2arrr--p.56
00:20:46.5ATCGNDWaterski thirty three forty five roger. taxi to the gate. just making sure. I had ops come out just to take a look at ya. ah do you need any assistance or you're all set? DCA14FA058p.56
00:20:54.3CAHOT-1we're all set.p.57
00:20:55.2FORDO-2ah we're all set for now thanks Waterski thirty three ninety five.p.57
00:20:55.3CAHOT-1I think--p.57
00:20:57.4ATCGNDroger. let me know if you need anything. I do have ops if you wanted to check anything out or if you need something. just let me know.p.57
00:21:01.7FORDO-2alright. will do. ah. once we get on the once we get to the gate we'll we'll assess the situation for Waterski thirty three ninety five.p.57
00:21:07.7FOHOT-2we seriously had no ice. it did not kick on. and look how much ice is on this. on the windshield wiper.p.57
00:21:12.8CAHOT-1yep.p.57
00:21:17.8CAHOT-1this plane's a piece of # I guess. I don't know.p.57
00:21:26.8CAHOT-1sheez. I saw the ground and I was like. alright cool. we made it. DCA14FA058p.57
00:21:32.4FOHOT-2well then. I'm like why is this why is autopilot the autopilot wouldn't kick off. remember it kept like screaming autopilot auto. I'm like why is this thing not kicking off.p.58
00:21:41.3CAHOT-1it was definitely.p.58
00:21:42.5FOHOT-2somethin'.p.58
00:21:43.4CAHOT-1(the) rudder hard over.p.58
00:21:46.0CAHOT-1cause why would it straighten out when I...jerked on that.p.58
00:21:56.3CAHOT-1got every light in the house on here.p.58
00:21:59.5FOHOT-2I mean I had the proper rudder correction in.p.58
00:22:04.5CAHOT-1ah it wasn't that. it was. it's the system messed up. it didn't have anything to do with you.p.58
00:22:22.9CAHOT-1# [whispering]. DCA14FA058p.58
00:22:23.3◦HOT[sound of chime, similar to seat belt sign]p.59
00:22:25.2◦HOT[sound of multiple switches and decreased background sound, similar to engine spooling down]p.59
00:22:29.4◦HOT[sound of single chime, similar to master caution]p.59
00:22:32.1FOHOT-2alright.p.59
00:22:35.3◦HOT[crew begins shutdown checklist, recording lower, similar to crew not using headsets]p.59
00:30:09.3CAHOT-1***I'm thinking we had a rudder hardover to the right***p.59
00:30:37.5CAHOT-1***we got a lot of ice about two thousand feet***p.59
00:31:06.4FOHOT-2***you can see there's no SPS ICE SPEEDS on the EICAS***never kicked on***. DCA14FA058p.59
00:33:39.5FOHOT-2***we come in for the first approach. can't get a localizer. have to go missed. *** come back around. try and get it again. (it's not really holding). the the airplane's having a hard time. (so we descend on in). we're in ice. our icing stuff never worked. never came on. and then about fifty feet (before) the (ground) (or landing) (or less) our rudder. we had what's called a rudder hardover. where the rudder went one way and it took the whole plane with it. *** and the plane went from like this to I mean it *** (I don't know how much you felt ** (could) see back there). *** so he jammed on the other rudder to get the system to turn off *** and we were able to ** runway ** hard landing *** so ***.p.60
00:35:13.1FOHOT-2I'm afraid to go look at the plane. I really am.p.60
00:35:20.5FOHOT-2did the overhead bins pop open?p.60
00:35:23.4HOTHOT-4***walk around did yeah?***p.60
00:35:37.2HOTHOT-4*** shattered the glass. you got a hole in the tip of the wing. right above where ***.p.60
00:54:16.7FOHOT-2[mentions Director of Operations name]p.60
01:04:55.0FOHOT-2**everything's good on this side** alright. DCA14FA058p.60
01:04:59.4◦HOT[power cycle to CVR]p.61