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BOEING 777-200ERAsiana Airlines

412 lines · 10:42:27.9 – 11:28:00.2 · San Francisco, CA, 2013-07-06

The NTSB cautions that a transcript is not a precise science and, taken out of context, can mislead. These are the last words of real people — handle with care.
412 of 412 lines
CaptainFirst officerControllersWarningsSounds
The final secondsjump to the end ↓

Crew communication

412 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealed
63 / 36
floor share · CA / FO %
2%
non-pertinent talk in sterile window
0 · 9 · 1
laughter · delivery · expletives
1 of 4
crew questions unanswered in 8 s
2 of 3
warnings with a crew response in 5 s
CaptainCaptain: 2 in minute 2Captain: 3 in minute 3Captain: 3 in minute 4Captain: 2 in minute 5Captain: 5 in minute 6Captain: 3 in minute 7Captain: 2 in minute 8Captain: 2 in minute 9Captain: 2 in minute 10Captain: 3 in minute 11Captain: 5 in minute 12Captain: 3 in minute 13Captain: 4 in minute 14Captain: 2 in minute 15Captain: 6 in minute 17Captain: 6 in minute 18Captain: 4 in minute 19Captain: 7 in minute 20Captain: 1 in minute 21Captain: 8 in minute 22Captain: 5 in minute 23Captain: 2 in minute 25Captain: 8 in minute 26Captain: 5 in minute 27Captain: 3 in minute 28Captain: 4 in minute 29Captain: 4 in minute 30Captain: 7 in minute 31Captain: 7 in minute 32Captain: 3 in minute 33Captain: 3 in minute 34Captain: 7 in minute 35Captain: 4 in minute 36Captain: 2 in minute 37Captain: 4 in minute 38Captain: 4 in minute 39Captain: 6 in minute 40Captain: 7 in minute 41Captain: 8 in minute 42Captain: 7 in minute 43Captain: 10 in minute 44Captain: 11 in minute 45Captain: 3 in minute 46First officerFirst officer: 1 in minute 1First officer: 2 in minute 3First officer: 2 in minute 4First officer: 1 in minute 5First officer: 4 in minute 6First officer: 1 in minute 7First officer: 1 in minute 8First officer: 5 in minute 9First officer: 2 in minute 10First officer: 4 in minute 11First officer: 1 in minute 12First officer: 3 in minute 13First officer: 4 in minute 14First officer: 1 in minute 15First officer: 1 in minute 16First officer: 7 in minute 17First officer: 1 in minute 18First officer: 5 in minute 19First officer: 2 in minute 20First officer: 1 in minute 21First officer: 4 in minute 22First officer: 4 in minute 23First officer: 2 in minute 25First officer: 6 in minute 26First officer: 2 in minute 27First officer: 1 in minute 28First officer: 1 in minute 29First officer: 4 in minute 30First officer: 3 in minute 31First officer: 5 in minute 32First officer: 1 in minute 33First officer: 3 in minute 34First officer: 2 in minute 35First officer: 4 in minute 36First officer: 2 in minute 37First officer: 3 in minute 38First officer: 3 in minute 39First officer: 4 in minute 40First officer: 5 in minute 41First officer: 6 in minute 42First officer: 6 in minute 43First officer: 4 in minute 44First officer: 9 in minute 45First officer: 2 in minute 46ControllersControllers: 2 in minute 14Controllers: 1 in minute 15Controllers: 2 in minute 18Controllers: 2 in minute 22Controllers: 3 in minute 29Controllers: 1 in minute 32Controllers: 4 in minute 35Controllers: 1 in minute 37Controllers: 1 in minute 39Controllers: 2 in minute 40Controllers: 1 in minute 41Controllers: 1 in minute 44Controllers: 1 in minute 4510:4210:5211:0211:1211:22
Utterances per minute, one row per speaker on one clock. shaded = sterile-cockpit window · red = end of recording.
Sterile cockpit · 14 CFR 121.542

Windows: 00:38:09–00:58:52, 11:18:06–11:28:01 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding; “@” marks the Board's own non-pertinent-word notation.

  • 11:20:38.8“{they are coming from both sides same time.}”
The Board’s own notations

Delivery and physiological notes the transcribers added in brackets, plus # expletives. 92 words are marked unintelligible (*).

  • electronic voice11:27:15.5“five hundred. [electronic voice]”
  • electronic voice11:27:16.8“minimums, minimums. [electronic voice]”
  • electronic voice11:27:32.3“two hundred. [electronic voice]”
  • electronic voice11:27:41.6“one hundred. [electronic voice]”
  • electronic voice11:27:45.8“fifty. [electronic voice]”
  • electronic voice11:27:46.6“forty. [electronic voice]”
  • electronic voice11:27:47.3“thirty. [electronic voice]”
  • #11:27:47.8“oh # go around.”
  • electronic voice11:27:48.6“twenty. [electronic voice]”
  • electronic voice11:27:49.6“ten. [electronic voice]”
Silences of 45 s or more
Concerns voiced, and what followed

Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.

None found in the window.

Warnings and the response
  • 11:27:07.3{(sink rate.)}
    → 3.5 s later: 11:27:10.8“cleared to land two eight left Asiana two one four.”
  • 11:27:46.4[sound similar to stick shaker lasting for approximately 2.24 seconds]
    → 1.4 s later: 11:27:47.8“oh # go around.”
  • 11:27:50.3[sound similar to impact]
    → no crew words within 5 s
Questions between the pilots left unanswered
Standard callouts
1,000 ftMinimumsGear downRunway in sightGo aroundV1 · not in transcriptRotate / Vr · not in transcriptV2 · not in transcriptPositive rate · not in transcriptGear up · not in transcript500 ft · not in transcriptStabilized · not in transcript

“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.

Language, as counts
Speakerwordsquestionshedgesexclamationsexpletiveschecklistsnon-pertinent lines
Captain1,6204821519
First officer917140016
Observer / jumpseat28000000

Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.

Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.

10:42:27.9FOCAM-2{I will give you a} approach briefing. {current weather is Juliet, variable is six, visibility is one zero mile cloud few is one thousand three hundred scattered is eighteen hundred, temperature seventeen Celsius, dew point is ten degree, and altimeter is twenty nine eighty two. Runway is twenty eight L, and I set approach with localizer. And I will fly through Point Reyes, Papa Yankee Echo, of Golden Gate Six Arrival and when close to San Francisco I will fly using radial three zero three to San Francisco. and when I receive vector of final turn twenty eight left or right. airport field elevation is thirteen feet and transition is one eight zero MSA. North of airport is five thousand one hundred and approach side is four thousand five hundred. Type of approach is localizer andp.8
10:42:27.9MDAMDAset at four hundred sixty. receiving visual approach at final, maintaining lateral, and I will descend using the V/S to keeping up with vertical when localizer captured. setting go- around altitude three thousand feet in case of missed- approach, and I will ascend following LNAV. it's not necessary for cold temperature and altitude correction. I will use autobrake two for landing and taxi. the landing distance is about six thousand three hundred feet. via Quebec or Kilo and Alpha or Bravo and taxiway Hotel, I will taxi at International Terminal between gate A one and gate A nine following diamond marks on center as I receive the gate number. There is no other information} approach briefing completed, sir.p.8
10:43:29.8CACAM-1{yeah.}p.8
10:43:37.1CACAM-1{yeah.}p.8
10:45:09.0CACAM-1{yeah.}p.9
10:45:10.6CACAM-1{when you land on 28 left, usually, **exit to taxiway Delta or Tango.}p.9
10:45:12.9FOCAM-2{yeah.}p.9
10:45:20.5CACAM-1{in normal landing condition, exit through Bravo, then exit to Hotel, Mike, but sometimes they give us direct to Mike.}p.9
10:45:26.3FOCAM-2{yeah.}p.9
10:45:42.7CACAM-1{getting into Hotel, from Bravo to Hotel, we sometimes receive number two. then before entering Bravo, we need to contact ramp tower.}p.9
10:46:01.1FOCAM-2{understand.}p.9
10:46:01.3CACAM-1{at that time, please monitor ground. before entering, we receive clearance from ramp tower. through number two, we go Alpha five. usually we are given Alpha five.}p.9
10:46:04.9FOCAM-2{yeah, I got it.}p.9
10:46:20.8CACAM-1{sometimes, they give us Alpha six, then just follow the instructions.}p.9
10:46:31.2CACAM-1{if you think you did not hear right or misunderstand ATC either in the air or ground. then you can confirm with ATC before setting MCP in air. when you read back, you are not sure of it, you can ask again to make sure and confirm on the ground. if you are not sure a hundred percent, then stop the aircraft, confirm again before you proceed.}p.9
10:47:06.7FOCAM-2{yes, I will do it.}p.10
10:47:25.4CACAM-1{I will proceed, descent checklist.}p.10
10:47:28.0FOCAM-2yes sir. descent checklist.p.10
10:47:29.8CACAM-1recall and notes. check. autobrake two. landing data.p.10
10:47:35.1FOCAM-2VREF one three two, minimum four six zero.p.10
10:47:38.4CACAM-1VREF one three two, minimum four six zero.p.10
10:47:46.3CACAM-1approach briefing?p.10
10:47:47.4FOCAM-2completed.p.10
10:47:49.5CACAM-1low visibility approach required?p.10
10:47:52.2FOCAM-2no.p.10
10:47:54.2CACAM-1check list completed.p.10
10:48:58.6CACAM-1{if you have sunglasses, why don't you wear them? but I don't wear them because of depth perception.}p.10
10:49:11.6FOCAM-2{I won't wear them also.}p.10
10:49:13.9CACAM-1{we usually wear sunglasses to protect eyes.}p.10
10:49:21.1CACAM-1{I understand that people, who have many outdoor activities, are recommended to wear them to protect eyes. But I can't wear sunglasses. I usually use them while in cruise flight, but always take them off when on approach.}p.11
10:49:40.8FOCAM-2{I even take them off to focus when on approach.}p.11
10:49:44.3CACAM-1{approaching with wearing sunglasses when I flew seven six seven, I felt a bit uneasy from flare, I don't wear them since then.}p.11
10:50:12.3CACAM-1{I * *.}p.11
10:50:44.4FOCAM-2{I am wondering how captain @ had a detached cornea.}p.11
10:50:51.0FOCAM-2{Captain @ and other seven three seven captains were working under scorching sun without any problems without wearing sunglasses, and can read up to that old age.}p.11
10:51:02.7FOCAM-2{nowadays, kids are having weak eyes, even my nephew who is sophomore in high school has bad eye sight 0.5.}p.11
10:51:14.4CACAM-1{my son had third grade of eye sight testing in physical.}p.11
10:51:21.8FOCAM-2{oh, can you get third grade because of eye sight?}p.11
10:51:25.6CACAM-1{yeah, not exempted unless it is 0.01 like really bad.}p.11
10:51:27.4FOCAM-2{yeah.}p.11
10:51:33.6CACAM-1{and lately there will be no exemption with only one item, especially bad eye sight, can't make it happen because eye glasses and so on are available.}p.11
10:51:38.9FOCAM-2{aha.}p.12
10:52:06.6CACAM-1{I don't know whether my son should do Lasik or * *. some recommend to perform and some not. But my nephew, who had really bad eye sight, just did it and he said his life style has been changed since.}p.12
10:52:23.6FOCAM-2{it really depends on how skilfully the doctor corrects the cornea; I mean how the doctor deals with the thickness of it. But it seems they are not operating well. That may be the reason pilots complained after the correction.}p.12
10:52:43.2FOCAM-2{I know it corrects the sight, but there's some risk also. and I was told that Lasik is not recommended to those who have thin corneas.}p.12
10:52:52.0CACAM-1{humm.}p.12
10:52:54.2FOCAM-2{captain @ who moved to Air Busan had a blocked artery, has high eye pressure always because his cornea is 1.5 thicker than average people.}p.12
10:53:06.9CACAM-1{aha.}p.12
10:53:07.5FOCAM-2{whenever his physical performed, his eye pressure is always high.}p.12
10:53:15.5CACAM-1{I see captain @ is in Air Busan.}p.12
10:53:19.6FOCAM-2{yeah, he is a manager in safety management team in Air Busan.}p.12
10:53:31.1CACAM-1{the company offered him a choice of either staying at a hotel or rent a house. and he chose to rent. the company provided $100,000 deposit for the rental property to accommodate his staying.}p.13
10:53:47.4CACAM-1{does he fly three two one?}p.13
10:53:49.5FOCAM-2{he had flown seven four seven then changed to three two one because he also had the rating.}p.13
10:54:08.1CACAM-1{there's no particular reason to stay * * after age sixty.}p.13
10:54:17.5CACAM-1{the condition is about same or worse.}p.13
10:54:23.0CACAM-1{comparing Jeju Air and us, first, the physical is tougher. Jeju Air is a bit lenient on physical and give five year verbal extension contract immediately after passing the physical. However our company extends the contract annually, gives a new employee ID, start newly step one, sixty hours guaranteed, and no space available pass. literally everything accumulated is wiped out.}p.13
10:55:03.0CACAM-1{zone fare at point seventy would not be available also.}p.13
10:55:08.9FOCAM-2{even we don't have that?}p.13
10:55:10.4CACAM-1{the company says use the annually provided passes. after age sixty, we usually get eight passes annually, which is half of the number of the years we have served.}p.13
10:55:20.0FOCAM-2{eight passes annually?}p.13
10:55:23.6FOCAM-2{so it won't matter international or domestic?}p.13
10:55:26.1CACAM-1{so the benefit is dramatically diminished. But we still can use them in case we move to Jeju at sixty. we can use Jeju's and * *.}p.14
10:55:42.2ATCCTRAsiana two fourteen descend pilots discretion maintain flight level two four zero.p.14
10:55:47.4UNKUNK(confirm Asiana two zero two.)p.14
10:55:49.9CACAM-1talk English.p.14
10:55:51.7ATCCTRnegative, Asiana two one four, two fourteen descend pilots discretion maintain flight level two four zerop.14
10:55:58.0CARDO-1descend flight level two four zero pilot discretion Asiana two one fourp.14
10:56:02.1FOCAM-2yes sir two four zero pilots discretion.p.14
10:56:05.8FOCAM-2{yes, you have control. I will make PA.}p.14
10:56:08.6CACAM-1{yeah, wait a moment.}p.14
10:56:15.6CACAM-1I have ATC and control.p.14
10:56:17.2FOCAM-2yes sir. you have ATC and control.p.14
10:56:24.9FOCAM-2{I will make thirty minutes of arrival time.}p.14
10:56:29.5CACAM-1{yeah.}p.14
10:56:44.3CARDO-1Asiana two one four leaving three niner zero for two four zero.p.15
10:56:50.6ATCCTRAsiana two one four roger.p.15
10:57:11.0FOINT-2{passenger announcement in Korean.}p.15
10:57:42.8FOINT-2ladies and gentleman, this is your captain speaking. we hope you had a pleasant flight. we are now approaching San Francisco International Airport we'll be landing in about thirty minutes around eleven thirty AM local time. the current weather in San Francisco International Airport is clear temperature is one seven degrees Celsius and sixty two degrees Fahrenheit. we thank you for flying Asiana Airlines member of Star Alliance. enjoy your stay in San Francisco. hope to see you again soon.p.15
10:58:24.4FAFA{passenger announcement in Korean} ladies and gentlemen in a few moments we will be closing our duty free shop to prepare safe landing. if you want to purchase a duty free item now or * flight please contact your cabin crew for more details. and now we end our entertainment system and we * - .p.15
10:58:28.7FOHOT-2I have control sir.p.15
10:58:30.4CAHOT-1you have a controls ahh. {I report to descent immediately as * *.}p.15
10:58:33.0CACAM-1{then I will report we are descending two four zero. yes we are descending.}p.15
10:58:36.7FOHOT-2check sir.p.15
10:58:40.2CAHOT-1{closing speed window and let's descend VNAV eight two two nine zero.}p.16
10:58:45.8FOHOT-2yes sir.p.16
10:59:05.8CACAM-1{when did captain @ leave the company?}p.16
10:59:13.5FOHOT-2{I think it's been only about a year.}p.16
10:59:13.7FOCAM-2{it's been about a year.}p.16
10:59:17.6CAHOT-1{coming to annual ground training long ago.}p.16
10:59:17.7CACAM-1{they were at annual ground school with us.}p.16
10:59:17.7FOHOT-2{ah, at that time, the annual ground school was contracted for Air Busan and I met him there.}p.16
10:59:21.7FOCAM-2{they attended the school as Air Busan pilot. they attended Asiana annual ground school and I met them there while ago.}p.16
10:59:36.5CACAM-1{captain @, @ -.}p.16
10:59:36.5CAHOT-1{long ago, the pre-selected.}p.16
10:59:39.1ATCCTRAsiana two one four contact Oakland Center one two five point eight five.p.16
10:59:43.1CARDO-1two five eight five Asiana two one four good day.p.16
10:59:58.4CARDO-1NorCal control good morning Asiana two one four heavy descend flight level two four zero direct point Reyes.p.17
11:00:05.7ATCCTRAsiana two fourteen heavy Oakland center crossp.17
11:00:05.7LOZLOZITat or maintain one one thousand San Francisco altimeter two niner eight two.p.17
11:00:12.6CARDO-1ah cross LOZIT one one thousand altimeter two niner eight two.p.17
11:00:18.3FOHOT-2cross LOZIT one one thousand set.p.17
11:00:20.2CAHOT-1check sir.p.17
11:00:39.0CACAM-1{captain @ and three people were good friends, might be an alumni.}p.17
11:00:39.3CAHOT-1{it was a captain @. three were like an alumni.}p.17
11:00:44.6FOCAM-2{do you mean captain @?}p.17
11:00:45.7CACAM-1{ah is he @?, captain @, @, and there is one more person. right he move to Air Busan.}p.17
11:00:51.4FOCAM-2{they are @, and @ captain @ came to Airbus, Air Busan.}p.17
11:00:55.6FOHOT-2{captain @ move to Air Busan * *.}p.17
11:01:08.5FOHOT-2{captain @, @ had too much herb medicine and his liver numbers are too high.}p.17
11:01:17.3CACAM-1{It's absurd it works at Air Busan, but not in my company.}p.18
11:01:23.0FOHOT-2{* his physical had been done at SamSeong general hospital in Ilwon Dong, and he's been cleared there.}p.18
11:01:30.6CAHOT-1{so I mean why it is possible at Air Busan, but not at our company.}p.18
11:01:39.5CAHOT-1{it's really strange.}p.18
11:01:49.0CACAM-1idle VNAV path.p.18
11:01:50.6FOCAM-2check sir.p.18
11:01:59.5CACAM-1hold.p.18
11:02:00.6FOCAM-2check.p.18
11:02:01.5CACAM-1{so, it means working condition of our company is that bad?}p.18
11:02:01.6CACAM-1{our health gets better because the physical is so tough.}p.18
11:02:14.5CACAM-1{if thinking the other way, they are passed even the physical condition is not as good at Air Busan.}p.18
11:02:35.7CACAM-1{small size aircraft was allowed, but not large size aircraft long ago.}p.18
11:02:39.7FOCAM-2yeah.p.18
11:03:36.1CACAM-1{Is this air ops?}p.18
11:03:38.7FOCAM-2{Yeah, it is air ops.}p.19
11:03:39.5FOCAM-2I have ATC.p.19
11:03:40.1CAHOT-1{* *.}p.19
11:03:40.7CACAM-1{I will try contact.}p.19
11:03:42.3FOCAM-2yes sir.p.19
11:03:42.8FAFA{* * * * to help the needy children throughout the world. we appreciate your contribution.}p.19
11:03:48.3CACAM-1air ops.p.19
11:03:49.4CARDO-1good morning Asiana two one four.p.19
11:03:52.5ATCOPS* * go ahead Asiana two one four.p.19
11:03:55.7CARDO-1ETA San Francisco one eight three zero remaining fuel three three decimal one.p.19
11:04:03.7ATCOPScopy I have you ETA one eight three zero you guys are going to gate Alpha four.p.19
11:04:09.7CARDO-1Alpha four thank you.p.19
11:04:19.2CACAM-1{received Alpha four.}p.19
11:04:21.4FOHOT-2yes sir.p.19
11:04:28.0CAHOT-1{it is in the back.}p.19
11:04:28.6CACAM-1{this side.}p.20
11:04:28.6FOCAM-2{yeah.}p.20
11:04:31.5FOCAM-2{yes, it is in the back.}p.20
11:04:32.9CACAM-1{yeah.}p.20
11:04:45.7CAHOT-1{when you enter, it looks a bit narrow, but it won't matter. there's center line *.}p.20
11:04:51.8FOHOT-2{acknowledged.}p.20
11:04:55.5CAHOT-1{before the center line, first at abeam * *, entering all the way over the * *. at the left side, it won't get caught.}p.20
11:05:04.3FORDO-2{acknowledged.}p.20
11:05:19.0◦HOT{ATIS information Echo.}p.20
11:05:50.7◦CAM[sound similar to electronic seat adjustment]p.20
11:05:58.5◦CAM[sound similar to electronic seat adjustment]p.20
11:07:04.0CAHOT-1{flying time is about same as to LA.}p.20
11:07:07.0FOHOT-2{yeah.}p.20
11:07:21.3CAHOT-1{I will give a signal first.}p.20
11:07:22.5FOHOT-2yes, sir. approach signal sir.p.20
11:07:38.5CACAM-1transition.p.21
11:07:40.3FOCAM-2set QNH two niner eight two.p.21
11:07:43.0CAHOT-1two niner eight two inches set.p.21
11:07:45.3FOHOT-2check.p.21
11:08:06.7CACAM-1standby.p.21
11:08:06.8FOCAM-2approach checklist sir.p.21
11:08:06.9CAHOT-1stand by ah.p.21
11:08:07.2FOHOT-2approach check * * two niner eight two set * *.p.21
11:08:08.8OBCAM-3approach signal * with altimeter.p.21
11:08:11.5FAFA{we will arrive at San Francisco international airport shortly. please put your seat belt on, and put the seat tray unfold. and please open the window curtain}p.21
11:08:13.8CAHOT-1two niner eight two.p.21
11:08:13.9CACAM-1two niner eight two is set, checklist complete.p.21
11:08:16.0CAHOT-1checklist complete.p.21
11:08:17.2FOHOT-2check.p.21
11:08:19.6CAHOT-1{announcement sent out.}p.21
11:08:20.4FOHOT-2yes sir.p.22
11:08:26.4INTINT{passenger announcement in Korean.}p.22
11:08:36.9FAFAwe are now making our descent into San Francisco international airport * * leg rest and tray tables in the upright position and open the window shade * overhead bins * * * thank you.p.22
11:08:39.8CACAM-1{it seems better to give approach signal earlier in long flight.}p.22
11:08:46.5CAHOT-1{long hours working * * * long flight * *.}p.22
11:08:46.6FOCAM-2{ah yeah.}p.22
11:08:47.9CACAM-1{* * preparing hard and earlier, but it takes longer than thought. they want to start at ten thousand feet if possible in short distance travel because service should be provided.}p.22
11:09:01.3CAHOT-1{long distance has * *.}p.22
11:09:05.0FOHOT-2yeah.p.22
11:09:15.5CACAM-1{as a beginner, flying small size aircraft, they rush even for making an announcement. it becomes their habit doing it that way. * * small size aircraft in long flight even though they can relax and slow down in the process.}p.22
11:09:36.7CAHOT-1{later it will become really busy when going Kansai or Fukuoka.}p.22
11:09:41.5CAHOT-1{it will be very busy.}p.22
11:10:06.8CACAM-1{I turn off the weather radar.}p.23
11:10:08.6FOHOT-2yes sir weather radar off.p.23
11:10:52.7ATCCTRAsiana two fourteen contact NorCal approach one three three point niner five.p.23
11:10:56.9CARDO-1three three niner five Asiana two one four good day.p.23
11:10:59.7FOHOT-2* sir.p.23
11:11:05.6CARDO-1(NorCal) approach good morning Asiana two one four direct LOZIT one one thousand.p.23
11:11:12.0◦CAM[sound of double chime]p.23
11:11:13.7APRAPRAsiana two one four heavy NorCal approach depart San Francisco VOR heading one four zero vector visual approach two eight left.p.23
11:11:16.3◦CAM[sound of metallic clunks]p.23
11:11:19.6CARDO-1after San Francisco heading one four zero visual two eight left?p.23
11:11:25.6APRAPRah two eight left affirmative.p.23
11:11:27.1CARDO-1thank you.p.23
11:11:28.6FORDO-2yes sir heading one four zero San Francisco.p.23
11:11:31.3CAHOT-1after San Francisco.p.24
11:11:33.1FOHOT-2yes sir.p.24
11:11:36.4CACAM-1{you don't get rest, do you?}p.24
11:11:50.4CACAM-1clear left visual approach.p.24
11:11:52.4FOHOT-2yes sir two eight left approach.p.24
11:12:23.9CAHOT-1VNAV ALT.p.24
11:12:25.4FOCAM-2check.p.24
11:12:33.7CAHOT-1{FO @, monitoring well please in the back.}p.24
11:12:39.6OBCAM-3{yes sir.}p.24
11:12:40.3CAHOT-1{let us know immediately if anything strange shows. and we received Alpha four.}p.24
11:13:05.9CACAM-1{ah, I can see well San Francisco.}p.24
11:13:10.3CACAM-1{Ahh, well.}p.24
11:13:12.3CACAM-1{ah. that bridge leads to Oakland.}p.24
11:13:16.7FOHOT-2{is that the Golden Gate?}p.24
11:13:18.6CACAM-1{the Golden Gate is over there.}p.24
11:13:20.1FOHOT-2yeah.p.24
11:13:21.5CACAM-1{this is to Oakland, and it leads to Sacramento, which is capitol of California, and location of University of Berkley.}p.25
11:13:23.8FOHOT-2yeah.p.25
11:13:30.9FOHOT-2ah *p.25
11:13:36.1CACAM-1{Golden Gate is that side, but can't see it because of clouds.}p.25
11:13:53.4CAHOT-1{the water in the lake.}p.25
11:13:55.1APRAPRAsiana two one four heavy reduce speed to two one zero.p.25
11:13:57.7CARDO-1ah speed a two one zero Asiana two one four.p.25
11:13:59.7FOHOT-2yes sir two one zero set.p.25
11:14:01.5CAHOT-1check.p.25
11:14:03.6CACAM-1(check two one * set.)p.25
11:14:07.9CAHOT-1{it's the water source of San Francisco.}p.25
11:14:10.3FOHOT-2ah yeah.p.25
11:14:13.2CAHOT-1{there's a golf course over there, which is Crystal Spring golf course. It's pretty good, but we can't get a car nowadays.}p.25
11:14:16.7FOHOT-2yeah.p.25
11:14:23.9FOHOT-2yeah.p.25
11:15:13.9CAHOT-1{wow, there’s no airplane.}p.26
11:15:20.5CAHOT-1{there's no plane on taxiway.}p.26
11:15:22.5FOHOT-2yeah.p.26
11:15:24.3CACAM-1{they are landing. there is one on two eight left on final, short final.}p.26
11:15:31.4CACAM-1{one land at two eight right, and the other land at two eight left.}p.26
11:15:35.5FOHOT-2yeah.p.26
11:15:51.1CACAM-1{that's Oakland.}p.26
11:15:52.4FOCAM-2{yeah.}p.26
11:16:08.9◦CAM[sound similar to electronic seat adjustment]p.26
11:16:23.3FOHOT-2one four zero preset.p.26
11:16:24.5CAHOT-1check.p.26
11:16:42.6FOCAM-2heading select.p.26
11:16:44.0CACAM-1heading select.p.26
11:16:48.9CAHOT-1San Fran-.p.26
11:16:50.3APRAPRAsiana two one four heavy descend and maintain niner thousand contact approach one three five point sixty five good day.p.27
11:16:57.7CARDO-1ah descend nine thousand one two five six five Asiana two one four good day.p.27
11:17:03.0APRAPRah just verify one three five point six five.p.27
11:17:05.8CARDO-1thirty five sixty five thank you.p.27
11:17:07.4FOHOT-2yes sir.p.27
11:17:07.5APRAPRthank you have a good day.p.27
11:17:11.6CAHOT-1{did I say two five?}p.27
11:17:15.1CARDO-1approach good morning Asiana two one four heading one four zero nine thousand speed two one zero.p.27
11:17:21.4APRAPRAsiana two one four heavy NorCal approach caution wake turbulence you'll be following a heavy Boeing triple seven.p.27
11:17:26.9CARDO-1* Asiana two one four.p.27
11:17:29.7FOHOT-2sir nine thousand flight level change.p.27
11:17:31.6CAHOT-1check sir.p.27
11:18:02.3FOCAM-2descend * *.p.27
11:18:04.8CACAM-1{setting at this, I will keep * *.}p.28
11:18:05.7CAHOT-1*.p.28
11:18:07.2FOHOT-2{thank you.}p.28
11:18:20.8FOCAM-2one zero thousand all lights on sir.p.28
11:18:23.0CACAM-1check (all lights).p.28
11:18:51.5CACAM-1speed alt sir.p.28
11:18:52.5FOCAM-2check.p.28
11:19:05.0◦CAM[sound similar to a click]p.28
11:19:16.5CAHOT-1{it's there.}p.28
11:19:19.6FOHOT-2traffic in sight.p.28
11:19:25.0APRAPRAsiana two one four heavy descend and maintain six thousand turn left heading one zero zero.p.28
11:19:29.4◦CAM[sound similar to a click]p.28
11:19:29.5CARDO-1heading one zero zero descend six thousand Asian two one four.p.28
11:19:31.3◦CAM[sound similar to a click]p.28
11:19:31.7◦CAM[sound similar to a click]p.28
11:19:32.9◦CAM[sound similar to a click]p.29
11:19:33.1FOHOT-2one zero zero six thousand flight level change.p.29
11:19:35.1CAHOT-1check.p.29
11:19:41.0CAHOT-1hold flight level change speed.p.29
11:19:42.9FOHOT-2check.p.29
11:20:01.3HOTHOT-?{*.}p.29
11:20:03.4CAHOT-1{I will set it.}p.29
11:20:05.8FOHOT-2{thank you.}p.29
11:20:31.2◦CAM[sound similar to electronic seat adjustment]p.29
11:20:38.8CAHOT-1{they are coming from both sides same time.}p.29
11:20:57.0APRAPRAsiana two one four heavy descend and maintain four thousand turn left heading zero three zero.p.29
11:21:01.0CARDO-1heading zero three zero descend four thousand Asiana two one four.p.29
11:21:04.4FOHOT-2yes sir zero three zero four thousand.p.29
11:21:06.3CACAM-1check.p.29
11:21:06.7FOCAM-2speed brake.p.29
11:21:11.8CACAM-1heading select.p.30
11:21:13.3FOCAM-2yes, sir.p.30
11:21:49.0APRAPRAsiana two one four heavy San Francisco airport nine or ten o'clock one seven miles do you have it sight?p.30
11:21:53.3FOHOT-2yes sir runway in sight.p.30
11:21:55.1CAHOT-1in sight?p.30
11:21:55.5FOHOT-2yes sir runway in sight.p.30
11:21:56.2CARDO-1okay runway in sight.p.30
11:21:57.8APRAPRAsiana two one four heavy turn left heading three one zero cleared visual approach runway two eight left.p.30
11:22:02.7CARDO-1cleared heading three one zero cleared visual two eight left Asiana two one four.p.30
11:22:06.5FOHOT-2yes three one zero ID normal {I am intercepting} localizer.p.30
11:22:09.0CAHOT-1yes.p.30
11:22:12.7CAHOT-1localizer armed.p.30
11:22:14.2FOHOT-2check, cleared visual approach.p.30
11:22:17.2CAHOT-1check.p.30
11:22:45.6FOHOT-2{next, three thousand one hundred.}p.31
11:22:47.1FOCAM-2cleared visual approach.p.31
11:22:48.4CACAM-1check.p.31
11:22:53.8CAHOT-1{since we did not receive HEMAN, but receive DUYET, let's descend slowly to one thousand eight hundred feet, and it's visual.}p.31
11:22:56.8FOHOT-2{yes} yes sir {I will set to one thousand eight hundred.}p.31
11:23:03.1CAHOT-1{because} clear visual {is given.}p.31
11:23:04.0CAHOT-1yes sir.p.31
11:23:05.2CAHOT-1localizer capture.p.31
11:23:06.5FOHOT-2check, flaps one sir.p.31
11:23:08.9CAHOT-1speed check flaps one set.p.31
11:23:16.4FOHOT-2speed one nine two set.p.31
11:23:17.3APRAPRAsiana two one four heavy reduce speed to one eight zero maintain that till five mile final there's traffic behind and to the right that does have you in sight.p.31
11:23:23.7CARDO-1localizer speed one eighty * final five mile * * Asiana two one four.p.31
11:23:30.7FOCAM-2speed one eight zero.p.32
11:23:31.8CACAM-1check.p.32
11:23:32.9FOHOT-2flaps five.p.32
11:23:42.4FOCAM-2flaps five sir.p.32
11:23:43.5CACAM-1speed check.p.32
11:23:44.7CACAM-1flaps five.p.32
11:23:46.7CACAM-1set.p.32
11:23:47.8FOHOT-2check.p.32
11:23:49.5CACAM-1{* *.}p.32
11:23:53.2FOHOT-2{yeah, I am descending now.}p.32
11:23:54.4CAHOT-1yeah.p.32
11:23:58.0CAHOT-1V/S.p.32
11:23:58.8FOHOT-2one thousand.p.32
11:24:00.9CAHOT-1check.p.32
11:24:32.2OBCAM-3to one eight zero five miles.p.32
11:24:34.3CACAM-1{Uhh?}p.33
11:24:34.4CAHOT-1ah ah ah one eight zero.p.33
11:24:35.0OBCAM-3one eight zero five miles.p.33
11:24:36.0FOCAM-2huh?p.33
11:24:36.8OBCAM-3* one eight zero.p.33
11:24:37.9FOHOT-2okay one eight zero five miles.p.33
11:24:50.6FOHOT-2okay gear down sir.p.33
11:24:52.0CAHOT-1gear down.p.33
11:24:53.1CACAM-1{this seems a little high.}p.33
11:24:53.3◦CAM[sound of increased background noise]p.33
11:24:55.2FOCAM-2{yeah.}p.33
11:24:55.6CACAM-1{this should be a bit high}p.33
11:24:58.9FOHOT-2{do you mean it's too high?}p.33
11:24:59.6CAHOT-1*.p.33
11:25:02.0FOCAM-2{I will descend more.}p.33
11:25:13.1FAFA[passenger announcement made in Korean]p.33
11:25:23.0CACAM-1{* * *.}p.34
11:25:29.0CACAM-1ok.p.34
11:25:31.2CACAM-1one thousand.p.34
11:25:36.1APRAPRAsiana two one four heavy contact San Francisco tower one two zero point five.p.34
11:25:39.4CARDO-1* * * five Asiana two one four good day.p.34
11:25:43.4FOHOT-2(missed) approach three thousand * *.p.34
11:25:50.3CAMCAM-?(down flaps five).p.34
11:25:56.0CARDO-1ah tower good morning Asiana two one four final seven miles south two eight left.p.34
11:26:01.1FOHOT-2flaps (twenty).p.34
11:26:02.2CACAM-1flaps five ahh.p.34
11:26:04.9CACAM-1flaps twenty.p.34
11:26:05.9FOCAM-2yeah.p.34
11:26:12.6FOCAM-2flaps thirty.p.34
11:26:14.8CACAM-1speed check flaps thirty (sir).p.34
11:26:15.1CAHOT-1check.p.34
11:26:21.2CAHOT-1{* * speed. speed one three seven.* * one thousand speed. speed one three seven.}p.35
11:26:21.2CACAM-1speed * *.p.35
11:26:24.6◦CAM[sound of click]p.35
11:26:27.6◦CAM[sound of click]p.35
11:26:28.3CACAM-1flaps thirty.p.35
11:26:29.5FOHOT-2* sir *.p.35
11:26:32.5CACAM-1flight director.p.35
11:26:34.0FOCAM-2check.p.35
11:26:35.7CACAM-1speed.p.35
11:26:36.8FOCAM-2target speed one three seven.p.35
11:26:40.4FOCAM-2flight director off.p.35
11:26:41.3CACAM-1okay.p.35
11:26:43.4◦CAM[sound of knock]p.35
11:26:44.0CACAM-1{it's high.}p.35
11:26:52.2CACAM-1one thousand.p.35
11:26:54.2FOCAM-2check.p.35
11:26:58.6OBCAM-3sink rate sir.p.36
11:26:59.1FOHOT-2yes sir.p.36
11:26:59.5CARDO-1tower Asiana two one four short final.p.36
11:27:05.1OBCAM-3sink rate sir.p.36
11:27:06.1CAHOT-1cleared to land {?}p.36
11:27:07.3CAMCAM-?{(sink rate.)}p.36
11:27:07.5ATCTWRAsiana two one four heavy San Francisco tower runway two eight left cleared to land.p.36
11:27:10.7◦CAM* * * *.p.36
11:27:10.8FORDO-2cleared to land two eight left Asiana two one four.p.36
11:27:14.3CACAM-1okay.p.36
11:27:15.5◦CAMfive hundred. [electronic voice]p.36
11:27:16.6FOHOT-2landing checklist.p.36
11:27:16.8◦CAMminimums, minimums. [electronic voice]p.36
11:27:17.5CACAM-1landing checklist complete cleared to land.p.36
11:27:19.8CAHOT-1on glide path sir.p.36
11:27:21.2FOCAM-2check.p.36
11:27:32.3◦CAMtwo hundred. [electronic voice]p.37
11:27:33.6CACAM-1{it's low.}p.37
11:27:34.8FOCAM-2yeah.p.37
11:27:36.0HOTHOT-?*p.37
11:27:38.2◦CAM[sound similar to electronic seat adjustment]p.37
11:27:39.3◦CAM[sound of quadruple chime]p.37
11:27:41.6◦CAMone hundred. [electronic voice]p.37
11:27:42.8CACAM-1speed.p.37
11:27:44.0CAMCAM-?speed * *.p.37
11:27:45.8◦CAMfifty. [electronic voice]p.37
11:27:46.4◦CAM[sound similar to stick shaker lasting for approximately 2.24 seconds]p.37
11:27:46.6◦CAMforty. [electronic voice]p.37
11:27:47.3◦CAMthirty. [electronic voice]p.37
11:27:47.8CAHOT-1oh # go around.p.37
11:27:48.6◦CAMtwenty. [electronic voice]p.37
11:27:49.5FOHOT-2go around.p.37
11:27:49.6◦CAMten. [electronic voice]p.38
11:27:50.3HOTHOT-?oh.p.38
11:27:50.3◦CAM[sound similar to impact]p.38
11:27:51.9◦HOT[sound similar to telephone dial tone]p.38
11:27:54.3◦CAM[sound of quadruple chime]p.38
11:27:55.4INTINT-?ah what's happening over there?p.38
11:27:55.9◦CAM[sound of quadruple chime]p.38
11:27:57.8◦CAM[sound of quadruple chime]p.38
11:28:00.2◦CAM{sound of quadruple chime] End of Transcript 11:28:01.9 [end of recording]p.38