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Cases › DCA11MA076 › Cockpit voice recorder

GULFSTREAM GVIGULFSTREAM AEROSPACE CORPORATION

222 lines · 09:23:43.5 – 09:34:04.7 · Roswell, NM, 2011-04-02

The NTSB cautions that a transcript is not a precise science and, taken out of context, can mislead. These are the last words of real people — handle with care.
222 of 222 lines
CaptainFirst officerControllersWarningsSounds
The final secondsjump to the end ↓

Crew communication

222 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealed
51 / 34
floor share · CA / FO %
10%
non-pertinent talk in sterile window
1 · 21 · 0
laughter · delivery · expletives
2 of 17
crew questions unanswered in 8 s
2 of 2
warnings with a crew response in 5 s
CaptainCaptain: 7 in minute 1Captain: 11 in minute 2Captain: 6 in minute 3Captain: 7 in minute 4Captain: 7 in minute 5Captain: 8 in minute 6Captain: 3 in minute 7Captain: 5 in minute 8Captain: 6 in minute 9Captain: 8 in minute 10Captain: 5 in minute 11First officerFirst officer: 7 in minute 1First officer: 10 in minute 2First officer: 8 in minute 3First officer: 7 in minute 4First officer: 11 in minute 5First officer: 6 in minute 6First officer: 5 in minute 7First officer: 8 in minute 8First officer: 7 in minute 9First officer: 7 in minute 10First officer: 4 in minute 11ControllersControllers: 1 in minute 1Controllers: 1 in minute 6Controllers: 1 in minute 809:2309:2509:2709:2909:3109:33
Utterances per minute, one row per speaker on one clock. shaded = sterile-cockpit window · red = end of recording.
Sterile cockpit · 14 CFR 121.542

Window: 09:19:04–09:34:04 · basis: assumed — the last 15 minutes of the recording; no altitude data. Candidate non-pertinent lines below are a first reading for the investigator, not a finding.

  • 09:24:28.7“this is slower accel- just call it right at the number?”
  • 09:25:11.7“M-T-O to throttle chop right, okay.”
  • 09:25:31.0“yeah actually no lead on the V-R just tell me V-R * cause it's more (anemic). all right you ready? okay configuration's good there we go.”
  • 09:28:35.6“well the lever's lifting up but it's not comin' down.”
  • 09:28:56.6“I don't know. just didn't feel- just *. yeah.”
  • 09:30:28.6“well. what did they think of that run in the trailer?”
  • 09:30:46.6“I don't know how else we're gonna do it.”
  • 09:30:46.9“seemed like we're kinda hangin' there for a little bit.”
  • 09:30:49.1“well we we're pausing 'cause we're trying to do this capture and I think we're getting ah too focused on that. yeah I.”
  • 09:32:11.6“oh really? okay I think we're still okay with where we're at.”
The Board’s own notations

Delivery and physiological notes the transcribers added in brackets, plus # expletives. 38 words are marked unintelligible (*).

  • electronic voice09:24:19.9“on runway two one [electronic voice].”
  • sound of single chime09:28:05.0“[sound of single chime].”
  • electronic voice09:29:21.2“minimums [electronic voice].”
  • electronic voice09:29:23.2“approaching zero three [electronic voice].”
  • electronic voice09:29:29.8“three hundred [electronic voice].”
  • electronic voice09:29:36.6“two hundred [electronic voice].”
  • electronic voice09:29:42.7“one hundred [electronic voice].”
  • electronic voice09:29:45.8“fifty [electronic voice].”
  • electronic voice09:29:46.9“forty [electronic voice].”
  • electronic voice09:29:48.1“thirty [electronic voice].”
  • electronic voice09:29:49.2“twenty [electronic voice].”
  • electronic voice09:29:50.6“ten [electronic voice].”
  • electronic voice09:30:18.6“six thousand remaining [electronic voice].”
  • electronic voice09:30:27.7“five thousand remaining [electronic voice].”
  • electronic voice09:30:37.4“four thousand remaining [electronic voice].”
  • electronic voice09:30:48.5“three thousand remaining [electronic voice].”
  • electronic voice09:31:01.6“two thousand remaining [electronic voice].”
  • electronic voice09:31:41.0“one hundred remaining [electronic voice].”
  • electronic voice09:32:06.1“on runway two one [electronic voice].”
  • electronic voice09:33:53.6“bank angle, bank angle [electronic voice].”
  • electronic voice09:33:58.5“bank angle, bank angle [electronic voice].”
Silences of 45 s or more
Concerns voiced, and what followed

Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.

  • 09:26:43.5“* still on the ground is that why it didn't want to come up or what?”
    → 09:26:45.5“yeah yeah it took that long.”
  • 09:27:59.8“I think we're good * gear's comin' up.”
    → 09:27:03.2“we gotta cycle the circuit breakers.”
  • 09:28:57.2“little ah W-D forty of something. well we di- that's an issue that's an issue on some of the airplanes. not sure we're real fond of that flap lever.”
    → 09:29:05.9“(ground) flaps spoilers we're cleared to land.”
  • 09:29:32.9“okay. that's not bad.”
    → 09:29:56.4“good spoilers.”
  • 09:30:55.9“I think it's a target and then ah because if you have a real engine failure the guys aren't gonna be lookin' at nine degrees they're gonna be looking at trying to get V-2 they're not payin' any attention to that. so, what I think.”
    → 09:31:04.3“and tower Gulftest three one like to do a one eighty at the end and takeoff on two one teardrop return.”
Warnings and the response
  • 09:33:53.6bank angle, bank angle [electronic voice].
    → 0.7 s later: 09:33:54.3“power power power.”
  • 09:33:58.5bank angle, bank angle [electronic voice].
    → 1.5 s later: 09:34:00.0“ah sorry guys.”
Questions between the pilots left unanswered
  • 09:31:35.2“go with the same V-speeds?”
  • 09:32:02.7“yeah wha- what ya got now @ for winds?”
Standard callouts
Rotate / VrGear downV1 · not in transcriptV2 · not in transcriptPositive rate · not in transcriptGear up · not in transcript1,000 ft · not in transcript500 ft · not in transcriptMinimums · not in transcriptRunway in sight · not in transcriptGo around · not in transcriptStabilized · not in transcript

“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.

Language, as counts
Speakerwordsquestionshedgesexclamationsexpletiveschecklistsnon-pertinent lines
Captain6441291005
First officer433621003
Observer / jumpseat183310002

Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.

Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.

09:23:43.5ATCTWRGulftest three one ah one eighty approved wind one seven zero at seven runway two one right seventy correction ah right ninety left two seventy approved cleared for takeoff.p.10
09:23:55.5FORDO-2cleared for takeoff on two one with the teardrop Gulftest three one.p.10
09:23:59.8OBHOT-3okay this time we're gonna be doin' a the (card) seven ah Alpha which is the max takeoff power to ah idle on the right engine.p.10
09:24:03.1FOHOT-2card seven.p.10
09:24:03.4HOTHOT-?one hundred.p.10
09:24:04.0CAHOT-1engine out, engine out?p.10
09:24:06.0FOHOT-2right?p.10
09:24:11.5OBHOT-3at ah V-1 minus twenty so.p.10
09:24:12.5CAHOT-1(do) we use ah-p.10
09:24:14.6CAHOT-1let's just use a hundred knots for that that's just V-1 minus twenty we just round it off five and so a hundred knots will be (V-E-F).p.10
09:24:15.9FOHOT-2okay.p.11
09:24:18.3HOTHOT-?* * * hundred * * one twenty eight, one thirty six rotate will be one trims are the same.p.11
09:24:19.9◦HOTon runway two one [electronic voice].p.11
09:24:24.6OBHOT-3trims (is) eight point oh.p.11
09:24:27.4CAHOT-1trims are the same.p.11
09:24:28.7FOHOT-2this is slower accel- just call it right at the number?p.11
09:24:30.6OBHOT-3yeah.p.11
09:24:32.0OBHOT-3yeah that's all- * good.p.11
09:24:33.8CAHOT-1let's do that.p.11
09:24:35.1FOHOT-2so rotate's one twenty eight's the call.p.11
09:24:37.9OBHOT-3you're lookin' for one thirty six *.p.11
09:24:38.3CAHOT-1card seven.p.11
09:24:38.9FOHOT-2airspeed one thirty six we're settin' in there.p.11
09:24:42.7CAHOT-1thirty six is V-2.p.12
09:24:43.8FOHOT-2six.p.12
09:24:45.6FOHOT-2speeds spoilers armed.p.12
09:24:47.7CAHOT-1and ah let’s see your engine cut * is ah * is about one hundred nice round number.p.12
09:24:52.6FOHOT-2flaps are ten. 's good.p.12
09:24:54.7FOHOT-2still want the trim at eight correct?p.12
09:24:56.6OBHOT-3that's correct.p.12
09:24:56.9CAHOT-1yeah.p.12
09:24:57.8FOHOT-2set, this is M-T-O.p.12
09:24:59.7CAHOT-1fuel remaining we got thirty two seven.p.12
09:25:02.1CAHOT-1(we're) eighty eight point two now.p.12
09:25:04.8FOHOT-2so we're doing the M-T-O correct, seven Alpha?p.12
09:25:07.0OBHOT-3that's correct seven Alpha we I don't have a pull-back for the other ones.p.13
09:25:10.5FOHOT-2okay.p.13
09:25:11.1OBHOT-3roger *.p.13
09:25:11.7CAHOT-1M-T-O to throttle chop right, okay.p.13
09:25:13.4FOHOT-2yup.p.13
09:25:14.0CAHOT-1okay.p.13
09:25:15.2OBHOT-3get this one good I'll give you a banana.p.13
09:25:15.2CAHOT-1* *.p.13
09:25:17.1◦HOT[sound of laughter].p.13
09:25:17.3CAHOT-1I already have one.p.13
09:25:20.1CAHOT-1a banana all right.p.13
09:25:21.7CAHOT-1okay you're gonna you're gonna get that at one one hundred * * this here and then give me a little bit of a lead on the rotate.p.13
09:25:24.8FOHOT-2a hundred one twenty eight, and I have one thirty six.p.14
09:25:29.8FOHOT-2when you're targeting nine on the pitch just a pause during liftoff.p.14
09:25:31.0CAHOT-1yeah actually no lead on the V-R just tell me V-R * cause it's more (anemic). all right you ready? okay configuration's good there we go.p.14
09:25:44.9CAHOT-1okay we're cleared?p.14
09:25:45.8FOHOT-2power's set we are cleared.p.14
09:25:47.3CAHOT-1you guys ready?p.14
09:25:48.5OBHOT-3ah ready in the back.p.14
09:25:49.0CAHOT-1okay brake release twenty five fifty here we go.p.14
09:25:49.6OBHOT-3ready.p.14
09:25:55.3FOHOT-2power's set.p.14
09:25:58.2FOHOT-2airspeeds alive.p.14
09:25:58.7CAHOT-1okay my yoke.p.14
09:26:05.1FOHOT-2eighty knots.p.15
09:26:05.9CAHOT-1okay.p.15
09:26:10.5FOHOT-2right throttle's back.p.15
09:26:19.5FOHOT-2stand by rotate, ah.p.15
09:26:25.1CAHOT-1(straight)?p.15
09:26:31.4FOHOT-2if the brake fails (stop) we're gonna have to recycle the circuit breakers.p.15
09:26:34.8FOHOT-2still climbing target one thirty six.p.15
09:26:37.3OBHOT-3'kay check the trim for me at ah V-2?p.15
09:26:43.5CAHOT-1* still on the ground is that why it didn't want to come up or what?p.15
09:26:45.5FOHOT-2yeah yeah it took that long.p.15
09:26:46.7CAHOT-1oh it did okay there's ah trim is ah trim is good.p.15
09:26:51.2OBHOT-3okay.p.15
09:26:51.7CAHOT-1ah think that's fine I mean I I'm within a few knots of it I mean it's less that ah probably less than ten pounds of pull there it is, it's about fifteen degrees.p.16
09:26:59.4FOHOT-2all right.p.16
09:27:59.8CAHOT-1I think we're good * gear's comin' up.p.16
09:27:00.1◦HOT[sound similar to altitude pre-selector warning tone].p.16
09:27:02.2HOTHOT-?okay.p.16
09:27:02.4OBHOT-3test point's done?p.16
09:27:03.2FOHOT-2we gotta cycle the circuit breakers.p.16
09:27:05.2CAHOT-1on the brake by wire yeah that's on the overhead.p.16
09:27:08.4FOHOT-2'kay.p.16
09:27:14.4FOHOT-2pull, one two three in. brake by wire failure is gone.p.16
09:27:24.3CAHOT-1it's rescinded.p.16
09:27:24.9FOHOT-2* good.p.16
09:27:26.8CAHOT-1I'll get below one sixty we'll get the flaps they seem to like that better for some reason.p.17
09:27:37.3CAHOT-1okay flaps twenty.p.17
09:27:38.4FOHOT-2okay twenty comin'.p.17
09:27:50.9CAHOT-1gear down landing checklist.p.17
09:27:53.2FOHOT-2gear's comin'.p.17
09:28:02.7FOHOT-2three down 'n locked flaps are twenty ground spoilers armed.p.17
09:28:05.0◦HOT[sound of single chime].p.17
09:28:06.6FOHOT-2nose-wheel steering is on.p.17
09:28:07.6CAHOT-1it's on still on.p.17
09:28:09.3FOHOT-2brakes are good.p.17
09:28:11.2FOHOT-2no CAS * messages are inhibit.p.17
09:28:11.6◦HOT[sound similar to altitude pre-selector warning tone].p.17
09:28:14.2FOHOT-2just flaps to go.p.17
09:28:15.3CAHOT-1roger that.p.18
09:28:23.1CAHOT-1okay landing flaps.p.18
09:28:24.3FOHOT-2okay comin'.p.18
09:28:29.4FOHOT-2*.p.18
09:28:34.0CAHOT-1they're not moving?p.18
09:28:35.6FOHOT-2well the lever's lifting up but it's not comin' down.p.18
09:28:39.1FOHOT-2looks like it's.p.18
09:28:41.8FOHOT-2* * nice handle isn't it.p.18
09:28:42.2CAHOT-1yeah * got ah got a bad flap lever. *.p.18
09:28:44.2ATCTWRGulftest three one wind one niner zero at seven runway three cleared to land.p.18
09:28:45.8HOTHOT-?*.p.18
09:28:49.6FORDO-2cleared to land runway three Gulftest three one.p.18
09:28:52.5FOHOT-2all right flaps in transit.p.18
09:28:53.9CAHOT-1they movin' now?p.19
09:28:54.6FOHOT-2yup.p.19
09:28:55.2CAHOT-1what do you think it was?p.19
09:28:56.6FOHOT-2I don't know. just didn't feel- just *. yeah.p.19
09:28:57.2CAHOT-1little ah W-D forty of something. well we di- that's an issue that's an issue on some of the airplanes. not sure we're real fond of that flap lever.p.19
09:29:05.9FOHOT-2(ground) flaps spoilers we're cleared to land.p.19
09:29:09.3CAHOT-1cleared to land.p.19
09:29:16.5FOHOT-2still a little heavy.p.19
09:29:18.6CAHOT-1yup. roger that.p.19
09:29:20.7CAHOT-1little quartering tailwind.p.19
09:29:21.2◦HOTminimums [electronic voice].p.19
09:29:23.2◦HOTapproaching zero three [electronic voice].p.19
09:29:28.2CAHOT-1what are you guys showin' for winds.p.20
09:29:29.8◦HOTthree hundred [electronic voice].p.20
09:29:31.0OBHOT-3four knots at ah one fifty four.p.20
09:29:32.9CAHOT-1okay. that's not bad.p.20
09:29:36.6◦HOTtwo hundred [electronic voice].p.20
09:29:42.7◦HOTone hundred [electronic voice].p.20
09:29:45.8◦HOTfifty [electronic voice].p.20
09:29:46.9◦HOTforty [electronic voice].p.20
09:29:48.1◦HOTthirty [electronic voice].p.20
09:29:49.2◦HOTtwenty [electronic voice].p.20
09:29:50.6◦HOTten [electronic voice].p.20
09:29:56.4FOHOT-2good spoilers.p.20
09:29:58.9FOHOT-2there's one thirty.p.20
09:29:59.4CAHOT-1one thirty. okay.p.21
09:30:01.8FOHOT-2good, good T-R's.p.21
09:30:16.3FOHOT-2seventy knots.p.21
09:30:18.6◦HOTsix thousand remaining [electronic voice].p.21
09:30:26.5FOHOT-2so what y'all wanna do next.p.21
09:30:27.7◦HOTfive thousand remaining [electronic voice].p.21
09:30:28.6OBHOT-3well. what did they think of that run in the trailer?p.21
09:30:32.9OBHOT-3we were a little fast at V-2 but ah.p.21
09:30:35.2CAHOT-1well we can do another one and just less of a pause we just almost a continual maneuver then.p.21
09:30:37.3HOTHOT-?less of a pause.p.21
09:30:37.4◦HOTfour thousand remaining [electronic voice].p.21
09:30:41.0CAHOT-1yep I can do that. target nine and just keep going I'm mean its ah.p.21
09:30:41.9TMTMstandby.p.22
09:30:46.1FOHOT-2yeah.p.22
09:30:46.6CAHOT-1I don't know how else we're gonna do it.p.22
09:30:46.9OBHOT-3seemed like we're kinda hangin' there for a little bit.p.22
09:30:48.5◦HOTthree thousand remaining [electronic voice].p.22
09:30:49.1CAHOT-1well we we're pausing 'cause we're trying to do this capture and I think we're getting ah too focused on that. yeah I.p.22
09:30:53.5OBHOT-3wrapped on that.p.22
09:30:55.9CAHOT-1I think it's a target and then ah because if you have a real engine failure the guys aren't gonna be lookin' at nine degrees they're gonna be looking at trying to get V-2 they're not payin' any attention to that. so, what I think.p.22
09:31:01.6◦HOTtwo thousand remaining [electronic voice].p.22
09:31:04.3FORDO-2and tower Gulftest three one like to do a one eighty at the end and takeoff on two one teardrop return.p.22
09:31:07.9CAHOT-1it's an abnormal.p.22
09:31:09.0TMTM* (target) * (V-2) *.p.23
09:31:09.1FOHOT-2yeah.p.23
09:31:11.0ATCTWR* three one one eighty approved runway two one right ninety left two seventy approved cleared for takeoff wind one seven zero at niner.p.23
09:31:19.6FORDO-2* approved cleared for takeoff runway two one Gulftest thirty one.p.23
09:31:23.3FOHOT-2all right flaps comin' back up.p.23
09:31:26.3FOHOT-2run your trim up to eight.p.23
09:31:30.7OBHOT-3eighty seven so.p.23
09:31:35.0CAHOT-1eight still good?p.23
09:31:35.2FOHOT-2go with the same V-speeds?p.23
09:31:36.2OBHOT-3one twenty five one twenty seven one thirty five so a knot off.p.23
09:31:40.3FOHOT-2okay.p.23
09:31:41.0◦HOTone hundred remaining [electronic voice].p.23
09:31:44.7FOHOT-2twenty seven.p.24
09:31:49.0FOHOT-2one thirty five.p.24
09:31:50.4CAHOT-1one thirty five.p.24
09:31:51.1CAHOT-1why don't you set that for me. yup.p.24
09:31:52.0FOHOT-2one thirty five there.p.24
09:31:55.5FOHOT-2* three flaps are ten (ground) spoilers are armed nose-wheel steering hydraulics.p.24
09:31:59.0OBHOT-3trim is eight.p.24
09:32:00.5TMTMwinds are starting to pick up.p.24
09:32:02.7CAHOT-1yeah wha- what ya got now @ for winds?p.24
09:32:06.1◦HOTon runway two one [electronic voice].p.24
09:32:07.2TMTMone five six at five right now but I've seen it up to eight.p.24
09:32:11.6CAHOT-1oh really? okay I think we're still okay with where we're at.p.24
09:32:16.5FOHOT-2yeah the airspeed on that one you could you could tell it really paused it paused like it was kinda rollin' like it had a couple seconds couple seconds then it just jumped. it just like went.p.25
09:32:22.2OBHOT-3yeah yeah boom.p.25
09:32:26.7OBHOT-3yeah I think this is probably the last takeoff then.p.25
09:32:28.8CAHOT-1right okay.p.25
09:32:30.1OBHOT-3and then we'll eh so you could start rounding the fuel truck up.p.25
09:32:35.2FOHOT-2this is seven-A-two?p.25
09:32:37.1OBHOT-3yeah.p.25
09:32:37.5FOHOT-2seven Alpha two.p.25
09:32:38.7CAHOT-1did you guys hear that back there we'll go ahead and think about the fuel truck. here I'll give 'em a call on mobile.p.25
09:32:45.1CARDO-1and Gulftest three one ah mobile looks like ah we're gonna do another run and we'll be ah looking for the fuel truck.p.25
09:32:54.7CAHOT-1don't know if they can see us down there or not, all right guys ready. same deal we got ten we got eight.p.25
09:32:57.8HOTHOT-?yup.p.26
09:32:58.4HOTHOT-?yeah.p.26
09:33:00.9FOHOT-2okay cleared for takeoff.p.26
09:33:02.3CAHOT-1here we go.p.26
09:33:07.8CAHOT-1a ah it's gonna be card seven and your gonna have that one at hundred knots.p.26
09:33:11.4FOHOT-2seven * two chop at a hundred. one twenty seven rotate one thirty five speed.p.26
09:33:13.7CAHOT-1you guys ready?p.26
09:33:15.4CAHOT-1okay and we're cleared right?p.26
09:33:16.3FOHOT-2yes sir.p.26
09:33:16.9CAHOT-1okay thirty three seventeen is brake release.p.26
09:33:22.2FOHOT-2power set.p.26
09:33:25.5CAHOT-1airspeed's alive I got the yoke.p.26
09:33:27.0FOHOT-2'kay.p.27
09:33:32.3FOHOT-2eighty knots.p.27
09:33:37.8FOHOT-2chop.p.27
09:33:41.4◦HOT[sound of bump].p.27
09:33:45.7FOHOT-2standby, rotate.p.27
09:33:50.8CAHOT-1* (going on).p.27
09:33:52.1FOHOT-2oh whoa whoa whoa whoa.p.27
09:33:52.8CAHOT-1whoa whoa.p.27
09:33:52.8◦CAM[sound of increased background noise].p.27
09:33:53.6◦HOTbank angle, bank angle [electronic voice].p.27
09:33:54.3CAHOT-1power power power.p.27
09:33:55.2FOHOT-2power power power's up.p.27
09:33:56.6CAHOT-1power power power.p.27
09:33:57.4FOHOT-2no no no no. *.p.28
09:33:58.5◦HOTbank angle, bank angle [electronic voice].p.28
09:34:00.0CAHOT-1ah sorry guys.p.28
09:34:02.4◦HOT[sound similar to triple chime alarm].p.28
09:34:04.7HOTHOT-?* * *. End of Transcript 09:34:10.3 [end of recording]p.28