BOMBARDIER CL600PSA AIRLINES INC
350 lines · 14:32:14 – 16:36:34 · Charleston, WV, 2010-01-19
- 16:35:52CAM-1that's what I'm doing right now. DCA10IA022
- 16:35:53CAM-5roger that sir.
- 16:35:53CAM-2**.
- 16:35:55CAM-2@ [phone number] **
- 16:36:00CAM-1** securing **.
- 16:36:05CAM-1chocks brakes thrust reversers. standby attitude emergency lights. cargo fan packs bleeds. hydraulic quantity hydraulic pump...A-P-U generators off.
- 16:36:06CAM-2I'm on my cell phone...okay uh we just went off the end of the runway in Charleston, West Virginia.
- 16:36:22CAM-1oh wait a minute.
- 16:36:29CAM-1four D seven. where's four D seven?
- 16:36:34CAM-1* down there.
Crew communication
350 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealedWindow: 16:12:36–16:13:58 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding; “@” marks the Board's own non-pertinent-word notation.
No candidate non-pertinent conversation inside the window.
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 59 words are marked unintelligible (*).
- #15:56:20“@ told me she packed me a…peanut butter and jelly sandwich. uh no she didn’t ** we were out of bread. #.”
- #16:03:40“I got pretty # up on uh Saturday.”
- #16:04:57“#.”
- #16:08:17“oh yeah we dream up some big #. if you're gonna dream, dream big. I still haven't gotten a gate reply on this. that's pissing me off. DCA10IA022”
- #16:10:03“exactly. all— lawn mowers all your #.”
- #16:11:02“#.”
- #16:11:14“aww man that'd be cool as #.”
- #16:13:20“#.”
- #16:13:24“oh #.”
- #16:13:31“oh # me.”
- sound of single chime16:13:39“[sound of single chime]”
- #16:13:41“oh #.”
- #16:13:46“why the # did I do that?”
- sound of loud exhale16:13:53“[sound of loud exhale]”
- #16:14:16“oh #.”
- #16:14:45“#.”
- #16:15:04“#.”
- #16:15:50“#.”
- #16:18:09“I don't even know what the # we're supposed to do now.”
- #16:19:13“# believable.”
- #16:20:04“hey obviously you heard— probably all heard all the # going off?”
- #16:21:12“@...hey it's Tom @. I'm #...um well we're going down the runway here in uh Charleston, West Virginia, and we got a config flap config uh spoiler and I rejected and uh well long story short um past the runway I'm into that over thing you know where the airplane sinks into the— into it. uh so now I don't know what the hell I'm supposed to do cause I've never obviously had anything like this you know...yeah I'm sitting in the airplane right now...yeah pretty— yeah yeah...yeah who do I call on that? do I call chief pilot?”
- #16:22:41“oh #. I cannot # believe this.”
- #16:25:42“well okay I'm gonna tell you exactly what happened. um well yeah we were— we were flaps eight okay? well uh # the data said flaps twenty...and it was at eight so as we're going down the runway I kind of noticed that so I put it to twenty and then we got config flaps probably I'm sure because they were movin'. so i just figured # okay I'll stop. you know I got config flaps config spoilers so like # you know so I tried to stop and it # went—yeah. so you know how— how am I gonna #— so cause obviously they're gonna come and look at all this # right? they're gonna be able to see it...yeah...no hold on a second. hey everybody's fine right in the back. hey is the gear—the gear hasn't collapsed or anything has it?”
- +4 more
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
- 15:56:40“they have refrigerators?”
- 15:58:22“yes ma’am?”
- 15:59:29“what’s that?”
- 16:13:46“why the # did I do that?”
- 16:17:37“man did— did we even hit— we hit V one? I don't think we hit V one did we?”
- 16:17:53“well we got config flaps config spoilers. we tried to reject. right?”
- 16:18:30“* out there yet?”
- 16:18:57“I— I did everything uh. I left the lights on transponder's off flaps are up probes are off ignition...is uh off anti ice is off A-P-U is on and uh bleeds are set for after. you want me to do shutdown?”
- 16:19:45“C-V-R circuit breaker four D seven?”
- 16:21:12“@...hey it's Tom @. I'm #...um well we're going down the runway here in uh Charleston, West Virginia, and we got a config flap config uh spoiler and I rejected and uh well long story short um past the runway I'm into that over thing you know where the airplane sinks into the— into it. uh so now I don't know what the hell I'm supposed to do cause I've never obviously had anything like this you know...yeah I'm sitting in the airplane right now...yeah pretty— yeah yeah...yeah who do I call on that? do I call chief pilot?”
- 16:25:42“well okay I'm gonna tell you exactly what happened. um well yeah we were— we were flaps eight okay? well uh # the data said flaps twenty...and it was at eight so as we're going down the runway I kind of noticed that so I put it to twenty and then we got config flaps probably I'm sure because they were movin'. so i just figured # okay I'll stop. you know I got config flaps config spoilers so like # you know so I tried to stop and it # went—yeah. so you know how— how am I gonna #— so cause obviously they're gonna come and look at all this # right? they're gonna be able to see it...yeah...no hold on a second. hey everybody's fine right in the back. hey is the gear—the gear hasn't collapsed or anything has it?”
- 16:36:29“four D seven. where's four D seven?”
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 2,011 | 15 | 12 | 30 | 29 | 0 | 21 |
| First officer | 1,226 | 28 | 7 | 1 | 1 | 0 | 14 |
| Observer / jumpseat | 238 | 12 | 4 | 1 | 1 | 0 | 6 |
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