BOEING DC-10World Airways
603 lines · 12:00:23 – 14:01:26 · Baltimore, MD, 2009-05-06
- 13:58:06CAM-1did that actually work? did it go through to somebody?
- 13:58:08CAM-3yea I talked to @...ah...they're aware. ah if possible talk to them before again before we do anything. they'll be calling me. I did not have your number. ah. um basically said if NTSB asks us any questions keep it short and sweet. same with the company. we don't have to talk to the FAA without representation at this time.
- 13:59:06CAM-1hey...hey is there water back there?
- 13:59:31CAM[background conversation in cabin] DCA09FA048
- 14:00:23CAM-?[sound of chuckle] is it?
- 14:00:26CAM-3maybe you should get up and stretch out a little bit ya know.
- 14:00:43CAM-3I couldn't get that bathroom door open man. it took two of us.
- 14:01:07CAM-3I think she did herself in this time.
- 14:01:25CAM-1did you pull that?
- 14:01:26CAM-3aw #. no I never did.
Crew communication
603 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealedWindow: 12:36:02–12:58:19 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding; “@” marks the Board's own non-pertinent-word notation.
- 12:40:31“I don't have what you have on your **. this ** Baltimore right here. yeah it is. that's the last point.”
- 12:46:26“ah I could try to go take a look here.”
- 12:46:49“we're ah gonna have to stay underneath the clouds. we've lost our ah attitude indicators.”
- 12:48:11“yea something’s flappin’ around down there I'm—. maybe I oughtta go take a look.”
- 12:48:12“it's the tire...I think it's the tire. that might not be a bad idea actually. just keep VFR. and do you have your ah—.”
- 12:50:21“there's just a small piece of it hanging on the plane.”
- 12:51:00“you guys have to hold that nose off as long as you can cause I think we're gonna be sittin' on it.”
- 12:51:50“you gotta— you gotta get underneath the clouds dude you do not—. oh that's working. okay there you go.”
- 12:52:00“now go ahead. you gotta crank it around.”
- 12:52:11“just fly the plane dude I'll get us there.”
- 12:52:22“we're not gonna have it. don't worry about it.”
- 12:53:28“ah no. they're— they're keeping an eye on it.”
- 12:54:08“yeah can you bring that airport diagram back up here.”
- 12:54:14“there it is. it's right there. got it.”
- 12:54:16“probably cheat a little bit to the right.”
- 12:54:22“keep un— make sure you keep underneath those clouds dude.”
- 12:55:21“you want to let them know that it's a possible evacuation. but do not evacuate unless you hear evacuate evacuate evacuate.”
- 12:55:33“I want you to give them a brace signal.”
- 12:56:06“try to hold the nose off as long as you can...but not too high.”
- 12:56:44“do they—. do they have the trucks out?”
- 12:57:08“never thought I'd actually have to do this.”
- 12:57:58“ladies and gentlemen AMC and World Airways would like to be the first to welcome you home with a little bit extra excitement unfortunately.”
- 12:58:10“we really want to thank you for everything you do. and we know you've been away from your families for a while. so we really are glad when we get to bring you home this way...it's usually quite so chaotic.”
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 63 words are marked unintelligible (*).
- #12:45:01“#.”
- sound similar to grunt12:45:01“[sound similar to grunt]”
- #12:45:18“positive rate. gear up. no. leave the gear down. leave the # gear down.”
- #12:45:29“#. I can't believe we did that.”
- #12:45:37“#.”
- #12:50:17“dude it's # bad.”
- #12:59:21“oh my # back is killin’ me.”
- sound of exhale12:59:38“[sound of exhale]”
- #13:00:11“ah #...my back.”
- #13:01:56“dude # can you talk to them? man I gotta to stand up.”
- #13:03:30“# happens bro.”
- #13:03:51“ah #.”
- sound similar to cockpit door closing13:12:42“[sound similar to cockpit door closing]”
- #14:01:26“aw #. no I never did.”
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
- 12:46:08“we need to see what the—.”→ 12:46:10“okay we're gonna have to check our gear first ah—.”
- 12:50:37“where's three three left at?”→ 12:50:39“three three left are close we could turn around and land on two eight but it's got debris on it. DCA09FA048”
- 12:54:49“where— where's the airport?”→ 12:54:56“okay five right. we're looking for the airport World eighty five thirty—.”
- 12:40:33twenty five hundred.→ 5 s later: 12:40:38“right.”
- 12:40:41[sound similar to landing gear warning horn]→ 3 s later: 12:40:44“flaps twenty two. speed one six two. DCA09FA048”
- 12:40:44[sound similar to altitude alerter]→ 0 s later: 12:40:44“flaps twenty two. speed one six two. DCA09FA048”
- 12:40:56[sound similar to landing gear warning horn]→ no crew words within 5 s
- 12:42:24[sound similar to altitude alerter]→ 1 s later: 12:42:25“checked. DCA09FA048”
- 12:42:58[sound similar to altitude alerter]→ 1 s later: 12:42:59“ground stop.”
- 12:44:18five hundred. DCA09FA048→ no crew words within 5 s
- 12:44:53one hundred.→ no crew words within 5 s
- 12:44:56fifty.→ 5 s later: 12:45:01“#.”
- 12:44:57forty.→ 4 s later: 12:45:01“#.”
- 12:44:58thirty.→ 3 s later: 12:45:01“#.”
- 12:44:59twenty.→ 2 s later: 12:45:01“#.”
- 12:44:59ten.→ 2 s later: 12:45:01“#.”
- 12:45:12TCAS test...pass.→ 2 s later: 12:45:14“max thrust. flaps twenty two.”
- 12:46:38[sound similar to altitude alerter]→ 3 s later: 12:46:41“alright losing hydraulic system one.”
- 12:47:23don't sink. don't sink.→ 1 s later: 12:47:24“Potomac approach World eighty five thirty five heavy. ah runway heading.”
- 12:56:54five hundred.→ 4 s later: 12:56:58“brace em.”
- 12:57:23one hundred.→ 5 s later: 12:57:28“oh wanna keep it coming.”
- 12:57:24fifty.→ 4 s later: 12:57:28“oh wanna keep it coming.”
- 12:57:26thirty.→ 2 s later: 12:57:28“oh wanna keep it coming.”
- 12:57:26twenty.→ 2 s later: 12:57:28“oh wanna keep it coming.”
- 12:57:27ten. DCA09FA048→ 1 s later: 12:57:28“oh wanna keep it coming.”
- 13:02:57from the impact or **.→ no crew words within 5 s
- 12:41:35“what's tower?”
- 12:42:57“where is everybody?”
- 12:50:27“you wanna just go around and land on on ah one five right?”
- 13:11:39“ya do?”
- 13:11:49“what do the mains look like?”
- 13:12:02“what do the mains look like?”
- 13:18:34“is this— is this you guys?”
- 13:42:42“spoilers never did come out did they?”
- 13:59:06“hey...hey is there water back there?”
- 14:01:25“did you pull that?”
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 801 | 25 | 6 | 3 | 3 | 0 | 19 |
| First officer | 1,061 | 13 | 4 | 6 | 5 | 0 | 14 |
| Observer / jumpseat | 1,628 | 21 | 21 | 4 | 3 | 0 | 36 |
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