Airbus Industrie A320United Air Lines
248 lines · 03:45:02.4 – 04:15:09.5 · Jackson, WY, 2008-02-26
- 04:14:48.5HOT-1come on.
- 04:14:49.2HOT-2you're down.
- 04:14:50.0CAM[sound similar to metallic click].
- 04:14:52.1CAM[sound of increasing background noise].
- 04:14:55.5HOT-2full brake.
- 04:15:04.6HOT-1aw #. # # #.
- 04:15:06.8HOT-2slidin'?
- 04:15:08.0CAM[sound of muted mechanical noise].
- 04:15:08.6HOT-1we're slidin'. DCA08IA044
- 04:15:09.5RDO-2United two six seven's goin' off the runway. * *.
Crew communication
248 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealedWindow: 21:11:30–21:14:30 · basis: critical phases in the extracted recorder events (approximate). Candidate non-pertinent lines below are a first reading for the investigator, not a finding.
No candidate non-pertinent conversation inside the window.
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 34 words are marked unintelligible (*).
- sound similar to throat clearing03:46:13.1“(ahh) we're on we're on the center freq [sound similar to throat clearing].”
- unintelligible voice sounds03:46:41.1“[unintelligible voice sounds].”
- sound similar to cough03:52:22.5“[sound similar to cough] well, somebody rushed in there they thought they're gonna hit trouble.”
- sound similar to unintelligible voiced sounds03:55:55.2“[sound similar to unintelligible voiced sounds].”
- #03:58:32.8“# me. I get altimeter now I can't hear it and then dewpoint.”
- #04:00:33.8“I you know what we're really # close.”
- sound similar to throat clearing04:03:20.2“[sound similar to throat clearing] excuse me.”
- sound similar to amber caution single chime04:09:33.8“[sound similar to amber caution single chime].”
- electronic voice04:11:39.1“twenty five hundred [electronic voice].”
- electronic voice04:14:40.6“fifty. retard, retard [electronic voice].”
- sound of increasing background noise04:14:52.1“[sound of increasing background noise].”
- #04:15:04.6“aw #. # # #.”
- 69 s03:50:06.3 → 03:51:15.4
- 64 s04:03:38.9 → 04:04:42.5
- 59 s04:11:45.1 → 04:12:43.6
- 52 s04:09:48.8 → 04:10:41.2
- 47 s03:59:46.6 → 04:00:33.8
- 45 s03:57:18.6 → 03:58:03.8
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
- 04:13:21.4“I don't see any snow I'm gonna turn these off give you a little extra power if you need it?”→ 04:13:23.3“okay.”
- 04:14:05.6“okay I don't see any lights on the runway looks kinda clear five hundred feet.”→ 04:14:09.6“(final) flaps full.”
- 04:09:29.9[sound similar to autopilot disconnect cavalry charge].→ no crew words within 5 s
- 04:06:27.6“anybody out there?”
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 486 | 7 | 9 | 1 | 4 | 0 | 8 |
| First officer | 1,253 | 13 | 9 | 2 | 2 | 0 | 20 |
Read next to the Board’s coded human-factors findings on the case page. The NTSB cautions that a transcript is not a precise science; these are pointers into it, for a trained reader to weigh.
Hover a line to bookmark it or write a note against it — the note keeps the line’s time, speaker and words.