MCDONNELL DOUGLAS DC-9-82 (MD-82)American Airlines
1,694 lines · 12:29:55.8 – 14:28:40.4 · St. Louis, MO, 2007-09-28
- 14:28:20.0CAM-?* have no idea how big a hero * * * * * * *.
- 14:28:21.7CAM-2well the # are things at flight you want flight recorder and what else?
- 14:28:25.3CAM-?ah he wants to pull the ah if you got voice recorder and flight recorder
- 14:28:28.8CAM-2(look) at this left engine oil pressure (popped).
- 14:28:30.9CAM-?should be on the emergency checklist look on you yoke clip.
- 14:28:31.7CAM-2yeah it would it woulda popped.
- 14:28:33.7CAM-?it'll tell ya on the yoke clip.
- 14:28:35.3CAM-2look at you guys man.
- 14:28:38.1CAM-2voice recorder F-six.
- 14:28:40.4CAM-1(okay) there we go.
Crew communication
1,694 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealedWindows: 13:07:13–13:17:24, 13:29:37–14:01:39 · basis: recorder pressure altitude below 10,000 ft. Candidate non-pertinent lines below are a first reading for the investigator, not a finding; “@” marks the Board's own non-pertinent-word notation.
- 13:07:19.0“just monitor this it's 'cause they're so busy here they (you know) they have to over control everything.”
- 13:07:27.1“the metering thing is * * just a joke but.”
- 13:07:39.6“yeah, swing off of Delta and * *.”
- 13:07:42.4“if you go down Charlie, Southwest will run you over.”
- 13:07:59.7“yeah we have to get to Chicago * * * *. my wife's coming in from Orange county from.”
- 13:09:32.5“* * * we're pretty much done there.”
- 13:10:10.7“I almost forgot the other day I think.”
- 13:13:11.1“does that mean the start valve is open?”
- 13:13:36.6“* * * * we'll look at it.”
- 13:14:02.5“alright we have to go back and land.”
- 13:14:15.7“yeah we're gonna have to uh declare an emergency swing back around there and land at St. Louis.”
- 13:14:37.2“you gonna fly or are you ah you run * *.”
- 13:14:59.8“okay left throttle pilot flying idle. * *.”
- 13:15:44.2“I can I can fly for you wanna talk to those * *.”
- 13:15:53.9“this is @ on C.”@
- 13:16:16.9“* * * make sure it's the loop that's uh that's *.”
- 13:16:44.5“got it? cool all right ah be right there.”
- 13:17:04.0“I'm gonna go tell these pilots up here what we just heard okay, I'm just gonna tell the pilots up here what I heard..”
- 13:31:19.8“uuh no they're just they're just not working.”
- 13:33:06.4“yeah we're gonna roll up behind 'em here so, so I guess tow us back.”
- 13:34:12.1“(you) fire the other bottle er * *?”
- 13:34:13.9“(think they're) both gone I shot 'em both.”
- 13:35:25.9“uuh no there's nowhere for anybody to go we've the guys got a handle on it right now they're gonna shoot it for us.”
- 13:35:32.2“we don't want to get everybody off here.”
- 13:35:33.9“there's no where for them to go *.”
- 13:35:50.6“* football team coming in.”
- 13:35:59.3“yeah # just went whack-a-doodle on us *.”
- 13:36:15.7“we had all kinds of # goin' on there.”
- 13:36:17.2“you had that before you had here comes that came on and once all the # came on.”
- 13:36:46.6“extra pay in this for you.”
- 13:36:49.9“@ going to be waiting for you when you get *.”@
- 13:36:51.4“@ I appreciate you coming up here and helpin' out.”@
- 13:36:56.5“# yeah I * * * no * [sound of laughter].”
- 13:37:01.7“did I tell you this # always always happens to me?”
- 13:37:04.0“no remind me to put you on my do not fly list.”
- 13:37:08.6“* * * * talkin' to me * *.”
- 13:37:31.6“no is there * there no smoke inside?”
- 13:37:47.6“(put) a little water on it that’s it.”
- 13:37:56.4“(we're) gonna have to get a tug though.”
- 13:38:01.9“I think you lose it but you lose it when we do that though don't you?”
- 13:38:09.1“it's all that system # I that don't remember.”
- 13:38:18.3“but I don't know where they want us to park 'cause I don't think I have any nose wheel steering in here.”
- 13:39:00.1“no I don't think there's any need to evacuate the airplane I see the vans uhm but if uh you see the tug coming out?”
- 13:39:21.7“ahh we really didn't have any time to speak to anybody but I'll give them a call, you know we didn't even have any-”
- 13:39:47.8“(#it they just want you to tow it *).”
- 13:40:21.7“* * * do they have * things goin' on they're worried about what you know. # it.”
- 13:40:27.6“we got some A-C goin' on. that's cool.”
- 13:41:41.1“fire department's coming on board so * * * *.”
- 13:41:46.9“okay thank you I guess fire department wants to come on board they're gonna ah come on the airplane.”
- 13:42:34.8“...right after that this kicked in I'm like well okay maybe its a loop but then the fire bell started going off and then that's when we.”
- 13:43:51.6“it doesn't doesn't matter I don't I don't guess I have anything uh?”
- 13:43:55.8“I'm holdin' these but they're probably just wasting my time.”
- 13:43:58.1“he chocked ya too so that was the ah uhm first guy came out but.”
- 13:44:05.3“yeah I don't, I mean he's still got, * * out on that block us out on that eh eh, according to that.”
- 13:44:16.3“hey this is * is * any way they can use their cell phones?”
- 13:44:41.5“well I didn't e- I'm like seemed awfully quiet that's the only way.”
- 13:44:45.9“we're halfway down final the first time and he's goin' oh # shouldn't that be up? *I'm goin'.”
- 13:44:53.3“but that that # all mechanical why the # would that stick up?”
- 13:45:03.5“no no you're right it's a mechanical lock.”
- 13:45:20.9“I'm just like keep this this thing flyin'.”
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 1142 words are marked unintelligible (*).
- #13:02:09.1“@ #. how many how many years you got?”
- #13:04:49.7“did the F-one hundred for # five years after that then did the seven three for a couple then jumped back to, jumped into.”
- #13:05:00.9“no I, no I uhm I left before when they announced the airplane was going to come out I I jumped ship so, real quick and then I was up their and then then lines started getting # and # but you know what # with that * * * * (gettin close).”
- #13:06:46.9“uuhm I don't know what the # they just did.”
- #13:08:07.0“no, she's working ah tonight she's working ah she works contract for ah flight attendant for McDonalds corporation at the base there so she was with us for twenty years twenty-two years and uh she's coming in from Orange County we're gonna fly home in the morning to Grand Rapids * * # I got a hotel at the * Holiday Inn Select * * * * * *.”
- sound similar to single chime13:09:26.0“and uhm auto and pressure on [sound similar to single chime] * * *.”
- #13:10:46.9“* * now you're ready to go and I'm like well # * * * *. well there's tower so * * we're * we're ready to go.”
- sound similar to nose gear door closing13:12:35.3“[sound similar to nose gear door closing].”
- #13:13:02.2“ah that # uh start valve light thing is * on.”
- #13:13:05.6“# I didn't see that before.”
- electronic voice13:16:14.3“twenty-five hundred [electronic voice].”
- #13:17:25.8“oh # I can't even shut it off.”
- #13:18:21.7“* * * * we've lost all # power * *.”
- #13:18:27.0“this # will not discharge.”
- #13:18:40.0“come on. I'm not gonna # with the door [sound similar to mechanical bang] #.”
- #13:18:53.0“[sound similar to the cockpit door being operated] * # everything here. [sound similar to the cockpit door being operated] all right * * # with that.”
- #13:19:05.5“I'm not going to # with this thing any more.”
- #13:19:29.6“# was that?”
- #13:20:43.5“okay I'm gonna run through some of this other # hydraulic pumps those are all high and on.”
- #13:21:12.0“I ain't got time to # around figure out why.”
- #13:21:17.9“oh # * not showing ah shouldn't we get this?”
- #13:21:30.7“I don't get # gear either. we're gonna have to manually drop these #.”
- #13:22:01.5“#.”
- #13:22:18.6“#.”
- +50 more
- 540 s12:29:55.8 → 12:38:55.3
- 324 s12:55:04.6 → 13:00:28.9
- 279 s12:40:57.3 → 12:45:35.8
- 214 s12:51:31.1 → 12:55:04.6
- 199 s12:46:34.1 → 12:49:52.8
- 122 s12:38:55.3 → 12:40:57.3
- 98 s12:49:52.8 → 12:51:31.1
- 58 s12:45:35.8 → 12:46:34.1
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
- 13:16:03.1“okay I don't think we'll have to evacuate but uh if we do you know what the signal is it'll be uhm easy victor easy victor three times.”→ 13:16:20.6“yeah well uh * * * *.”
- 13:35:02.8“I think we're probably gonna need to be towed off 'cause I don't have any nose wheel steering we're down to one engine.”→ 13:35:25.9“uuh no there's nowhere for anybody to go we've the guys got a handle on it right now they're gonna shoot it for us.”
- 13:39:34.1“you think we can safely taxi off the runway or should we stay here?”→ 13:39:37.5“let him tow it off.”
- 13:41:22.2“* I don't know what * * really * this this is it * * * (release) and then couldn't even get couldn't get it to ah go any further than that * * push it on down.”→ 13:41:27.1“* come on?”
- 13:48:42.8“you know how you know and no you know no no guidance from this thing so I don't know how much can I how much can I do to the engine.”→ 13:48:56.8“use up the only good one.”
- 13:50:25.0“I don't know * either just the mechanical lock was holdin' it 'n it never released till you pulled up the handle?”→ 13:50:35.7“aw #.”
- 13:50:40.9“sheddin' # on the runway too huh?”→ 13:51:11.2“what do we know about the tug?”
- 13:53:41.3“and now the odd thing is this the APU picked up the left side.”→ 13:53:44.6“probably shoulda gone over ta.”
- 13:54:15.3“is there any fluid is that like pegged ah that's (on) zero * * any (right) hydraulic?”→ 13:54:29.3“* (have) quantity gotta (de-pressurize).”
- 13:56:23.7“why are we * *? trans fails to wherever you had it set. taken out provided you don't get any power back if we have to it it aughta work.”→ 13:56:47.1“yeah but this aughta be aughta be be three thousand.”
- 14:26:19.0“* I well I did- I didn't take my feet off the brakes till we stopped I don't know.”→ 14:26:29.0“* that's * * that shoulda that shoulda * * * * * * * * * *.”
- 13:13:55.0[sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine.→ 3.9 s later: 13:13:58.9“fire light oh my gosh.”
- 13:17:01.7[sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine.→ 0.1 s later: 13:17:01.8“fire light.”
- 13:17:16.7[sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire [sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine [sound similar to fire warning bell] fire left engine.→ 2.6 s later: 13:17:19.3“I just got power transfer too.”
- 13:17:37.1[sound similar to fire warning bell] fire left engine.→ no crew words within 5 s
- 13:31:54.7too low, terrain [electronic voice].→ 2.3 s later: 13:31:57.0“turn that off.”
- 13:31:59.7too low, terrain. too low, terrain. too low, terrain. too low, terrain. too low, terrain. [electronic voice].→ no crew words within 5 s
- 14:28:30.9should be on the emergency checklist look on you yoke clip.→ 0.8 s later: 14:28:31.7“yeah it would it woulda popped.”
- 13:01:14.7“I mean ah di- did I open it with the switch or did they open it?”
- 13:18:48.2“can you op- close the door and I'll I'll latch it?”
- 13:19:29.6“# was that?”
- 13:22:45.0“can you get @ ah other captain up here real quick?”
- 13:22:59.5“is he here?”
- 13:29:30.8“* * you got the power there now, don't you?”
- 13:41:27.1“* come on?”
- 13:41:31.4“do you wanna come on board?”
- 13:50:25.0“I don't know * either just the mechanical lock was holdin' it 'n it never released till you pulled up the handle?”
- 13:50:40.9“sheddin' # on the runway too huh?”
- 13:53:59.9“(comin' 'em) back?”
- 13:54:15.3“is there any fluid is that like pegged ah that's (on) zero * * any (right) hydraulic?”
- +18 more
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 5,576 | 95 | 53 | 15 | 14 | 1 | 97 |
| First officer | 4,694 | 77 | 25 | 61 | 71 | 1 | 109 |
| Observer / jumpseat | 1,472 | 20 | 12 | 8 | 1 | 0 | 29 |
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