Embraer ERJ-170Delta Connection
763 lines · 13:16:13.5 – 15:19:16.3 · Cleveland, OH, 2007-02-18
- 15:10:05.9TWRCShuttlecraft sixty-four forty-eight, tower.
- 15:10:10.2RDO-1go ahead.
- 15:10:11.1TWRCdo you know the uh, number of persons on board?
- 15:10:15.4RDO-1seventy plus four crew.
- 15:10:17.7TWRCseventy plus four crew, thank you.
- 15:10:19.4RDO-1and the braking action is nil.
- 15:10:21.7TWRCgot that.
- 15:10:22.0ENDof TRANSCRIPT
- 15:10:22.0CAM[the recorder remained powered for the next nine minutes]
- 15:19:16.3ENDof RECORDING CHI07MA072
Crew communication
763 lines readobservations a human-factors reviewer takes from a transcript — the sterile cockpit, the Board's own notations, rhythm, CRM markers. Not emotions, not scores: the affect is in the audio, and the audio is sealedWindow: 15:04:16–15:19:16 · basis: assumed — the last 15 minutes of the recording; no altitude data. Candidate non-pertinent lines below are a first reading for the investigator, not a finding; “@” marks the Board's own non-pertinent-word notation.
- 15:06:57.3“see if you can call and get some*.”
- 15:09:08.3“you wanna tell them braking action is nil?”
Delivery and physiological notes the transcribers added in brackets, plus # expletives. 151 words are marked unintelligible (*).
- sound of cough and sneeze13:18:47.2“[sound of cough and sneeze] *.”
- sound of cough13:25:20.8“[sound of cough]”
- sound of cough and sneeze13:26:04.8“[sound of cough and sneeze]”
- sound of several coughs13:30:43.5“[sound of several coughs]”
- sound of cough13:33:48.3“[sound of cough]”
- #13:52:28.5“oh #. CHI07MA072”
- #13:53:14.4“#.”
- #13:54:09.7“he made a # load of money on the market.”
- sound of cough13:54:11.6“yeah, I, I was talking to him about it. he got me interested in it again. [sound of cough] he was telling me he just read some books on it and in his first year, he took two thousand dollars and turned it into a hundred grand.”
- #14:29:51.0“#.”
- #14:36:21.8“the Mexican drug lords are going to like uh, National Parks, United States. mostly California and they dr, and they grow marijuana right in their own # back yard.”
- #14:41:34.5“#. the # Mexican drug lords, man. they're taking over the uh, Colombia drug lords and they uh, lately they have been, telling people, showing people how serious they are. they cut your head off and leave it, the last time I went to a discotheque. rolled five heads onto the dance floor.”
- sound of cough14:44:57.0“[sound of cough] Cleveland ops, Shuttlecraft sixty-four forty- eight's in range.”
- #14:45:50.4“# man.”
- sound of cough14:47:09.1“[sound of cough]”
- sound of cough14:47:30.8“[sound of cough] CHI07MA072”
- sound of cough14:48:24.1“[sound of cough] he said all that stuff's paid for and he just works here for basically the benefit, the medical and stuff. he said uh, I think he told me as soon as he clears, I think he said ten thousand a month income, he was going to quit altogether. [sound of several coughs]”
- sound of several coughs14:48:24.1“[sound of cough] he said all that stuff's paid for and he just works here for basically the benefit, the medical and stuff. he said uh, I think he told me as soon as he clears, I think he said ten thousand a month income, he was going to quit altogether. [sound of several coughs]”
- sound of several coughs14:50:02.7“[sound of several coughs]”
- #14:50:47.9“aw #, we're not gonna make KEATN by then.”
- sound of coughs15:00:48.8“[sound of coughs]”
- sound of coughs15:01:03.5“[sound of coughs]”
- #15:01:28.3“yeah, something's # up.”
- sound of cough15:01:31.9“[sound of cough]”
- +20 more
- 534 s15:10:22.0 → 15:19:16.3in sterile window
- 432 s14:13:27.0 → 14:20:39.1
- 246 s14:09:01.3 → 14:13:07.3
- 222 s14:24:43.2 → 14:28:25.0
- 185 s14:03:31.2 → 14:06:35.7
- 154 s14:30:00.7 → 14:32:35.1
- 133 s14:06:37.7 → 14:08:50.3
- 132 s14:20:39.1 → 14:22:50.9
Hedged or questioning lines from one pilot in the critical window, with the other pilot’s next words.
None found in the window.
- 13:35:04.1[sound similar to altitude alerter]→ 1.6 s later: 13:35:05.7“nine thousand for ten thousand.”
- 13:43:52.7[sound similar to altitude alerter]→ 1.5 s later: 13:43:54.2“twenty-four for twenty-five.”
- 13:50:46.5[sound similar to altitude alerter]→ 1.2 s later: 13:50:47.7“... ago but now it's down to eighteen.”
- 13:55:15.8[sound similar to altitude alert signal]→ 0.7 s later: 13:55:16.5“thirty-four oh seven good day, Shuttlecraft sixty-four forty-eight.”
- 13:56:44.4[sound similar to altitude alerter]→ 2.6 s later: 13:56:47.0“does @ buy and sell the stock thirty-four for thirty-five?”
- 14:38:17.7[sound similar to altitude alerter]→ 1.6 s later: 14:38:19.3“twenty-four for twenty-three.”
- 14:43:27.8[sound similar to altitude alerter]→ 2.2 s later: 14:43:30.0“sixteen for fifteen.”
- 14:51:25.6[sound similar to altitude alerter]→ 2.9 s later: 14:51:28.5“eleven thousand for ten thousand.”
- 14:55:52.6[sound similar to altitude alert] CHI07MA072→ no crew words within 5 s
- 14:57:56.6[sound similar to altitude alerter]→ 1.1 s later: 14:57:57.7“we'll slow to one eighty when able and uh, nineteen sixty -two, good day, Shuttlecraft sixty-four forty-eight.”
- 15:01:33.8[sound of tone similar to altitude alerter]→ 1 s later: 15:01:34.8“twenty-four hundred plus eight hundred, thirty-two hundred so we should be about thirty-two hundred feet. CHI07MA072”
- 13:16:37.9“no?”
- 13:17:03.1“hey, how's it going?”
- 13:19:50.8“that garbage or is it ****?”
- 13:21:35.2“why were you laughing over the PA?”
- 13:21:37.6“why were you laughing over the PA?”
- 13:24:08.6“*** table, 'kay two six left, ten thousand. first fix is, SNUFFY, a thousand feet. V nav?”
- 13:44:04.6“what's up?”
- 13:46:04.6“huh?”
- 13:53:18.6“is it on here?”
- 14:09:01.3“Tiverton, like it?”
- 14:34:26.1“what the hell is it doin'?”
- 14:34:55.3“why don't you leave those people alone?”
- +7 more
“Not in transcript” never means “not said”: a line may be unintelligible, or the recording may not cover that phase.
| Speaker | words | questions | hedges | exclamations | expletives | checklists | non-pertinent lines |
|---|---|---|---|---|---|---|---|
| Captain | 2,641 | 39 | 22 | 10 | 4 | 11 | 31 |
| First officer | 2,497 | 47 | 25 | 24 | 19 | 14 | 28 |
| Observer / jumpseat | 184 | 5 | 1 | 1 | 0 | 0 | 4 |
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