Investigation brief · generated 2026-10-09 · source: NTSB public docket and accident database
BOEING 737-7H4 — Pawnee, NE, USA, 2012-02-23
NTSB number
WPR12LA119
Operator
SOUTHWEST AIRLINES CO
Registration
N915WN
Highest injury
Serious injury
Regulation
Part 121
Damage
—
Cohort
Part 121 airline
Recorder data
Tier 1 — decoded recorder tables
Every sentence below is taken directly from NTSB records — the accident database, the docket's recorder reports and the Board's findings — with its source noted. Nothing is paraphrased or inferred.
NTSB summary
The airplane had been cruising in smooth air conditions for over 30 minutes when it suddenly encountered 2 to 3 seconds of moderate turbulence. The momentary altitude and roll deviation of the airplane, which was corrected by the autopilot, threw one of the flight attendants against the airplane structure, which resulted in a serious injury to her hand. The flight crew had not been given any turbulence advisories by air route traffic controllers, and the flight crew had not overheard any airplanes in the area reporting moderate turbulence. Immediately after the encounter, the airplane continued in smooth air conditions.