FlarePathAir-accident investigation intelligence
Investigation brief · generated 2026-10-09 · source: NTSB public docket and accident database

BOEING 737-8 — Houston, TX, USA, 2024-03-08

NTSB number
DCA24FA120
Operator
UNITED AIRLINES INC
Registration
N27290
Highest injury
No injury
Regulation
Part 121
Damage
Substantial
Cohort
Part 121 airline
Recorder data
Tier 1 — decoded recorder tables
Every sentence below is taken directly from NTSB records — the accident database, the docket's recorder reports and the Board's findings — with its source noted. Nothing is paraphrased or inferred.

NTSB summary

United Airlines flight 2477 departed taxiway SC while turning off of runway 27 at high speed after landing at George Bush Houston Intercontinental Airport (IAH), Houston, Texas. As flight 2477 departed the paved taxiway, the left main landing gear impacted a concrete structure recessed in the ground adjacent to taxiway SC. This impact resulted in separation of the left main landing gear. Postaccident examination of the airplane found nothing anomalous that precluded normal operation of the landing gear and the wheel braking system. Furthermore, the flight crew reported no anomalous operation of the autobrake system, the speedbrake system, or the thrust reversers during the landing rollout. The captain stated, and the flight data recorder (FDR) data confirmed, that he retracted the speedbrakes about 6 seconds after landing in order to turn off the autobrakes. Additionally, only engine idle reverse thrust was used after touchdown. By not using maximum reverse thrust upon touchdown and by turning off the autobrakes shortly after landing, the captain failed to follow multiple company standard operating procedures (SOPs) that would have assured deceleration of the airplane. The captain delayed application of maximum manual wheel braking after turning off the autobrakes, and the airplane remained at high speed as it neared the end of the runway. Speedbrake deployment increases wing aerodynamic drag and reduces wing aerodynamic lift, thereby slowing the airplane and increasing main landing gear wheel loading for more effective wheel braking. By stowing the speedbrakes shortly after landing, the wheel brakes were less effective in decelerating the airplane when the captain eventually applied maximum manual wheel braking. Had the captain used timely and effective manual wheel braking with the speedbrakes deployed, the airplane would have been capable of decelerating to a safe taxi speed before exiting the runway. The flight crew did not conduct a thorough briefing of the airplane’s landing performance when the captain changed the autobrake setting from 2 to 1, which decreased the target deceleration rate for the autobrake system. Furthermore, the flight crew did not effectively discuss potential threats, such as the wet runway condition, and appropriate threat mitigations in an arrival briefing. When the captain changed the autobrake setting to 1, the first officer (FO) accepted this deviation from the established autobrake SOP without further discussion, missing an opportunity to exhibit good crew resource management by discussing potential risks associated with this action. Lastly, a thorough arrival briefing could have identified and reminded the flight crew of a paved blast pad within the normal runway safety area (RSA) at the end of runway 27. This blast pad and RSA infrastructure provided an opportunity to decelerate to a safe taxi speed for full stop on paved and non-paved, obstacle-free surfaces instead of attempting to turn onto taxiway SC at high speed.
Verbatim, NTSB aviation accident database (narratives.narr_accf).

Probable cause

The captain's decision not to establish and maintain deceleration devices in accordance with company training and standard operating procedures.
Verbatim, NTSB determination.

Flight data recorder

Honeywell HFR5-D FDR · N27290 — 190,671 samples, 119 parameters, 07:50:59.5 to 08:01:31.5.

ParameterMaxatMinatFinalat
Computed airspeed kts252.007:51:57.145.007:58:18.845.008:01:31.3
Pitch attitude deg6.307:58:32.3-2.307:58:29.35.408:01:31.3
Roll attitude deg8.307:58:36.0-28.707:52:15.57.908:01:31.3
Vertical acceleration g1.607:58:31.60.507:58:31.21.008:01:31.5
Engine 1 N1 %RPM58.607:50:59.75.508:01:30.75.508:01:30.7
Engine 2 N1 %RPM58.607:54:03.28.508:01:31.28.508:01:31.2
Computed from the docket's tabular attachment; times as recorded (local or SRN as published).

Sequence of events (FDR factual report)

TimeEventPage
06:37:23 CSTThe aircraft departed on runway 18R from Memphis International Airport (KMEM), Memphis, Tennessee. The takeoff, climb, cruise, and approach were uneventful.6
07:51:56 CSTAP Glideslope Arm was ARMED.6
07:52:08 CSTAP Localizer Engaged was ENGAGED.6
07:52:54 CSTRadio altitude was 2017 ft, computed airspeed was 230 kts, magnetic heading was 263 deg. The flap handle was moved to 1 deg.6
07:54:22 CSTComputed airspeed was 210 kts. The flap handle was moved from 1 deg to 5 deg.6
07:54:27 CSTComputed airspeed was 206 kts. The flap handle was moved from 5 deg to 10 deg.6
07:54:38 CSTThe Speedbrake Lever was moved to the ARMED position.6
07:55:09 CSTAP Glideslope Engaged was ENGAGED.6
07:55:16 CSTAuto brake switch-2 changed from ACTIVE to NOT ACTIVE. Auto brake switch-1 changed from NOT ACTIVE to ACTIVE. The aircraft radio altitude began to descend from 2000 ft.6
07:55:32 CSTThe Gear Lever Up and Gear Lever Down parameters changed from UP to NOT UP and the Gear Lever Down changed from NOT DN to DOWN.6
07:55:37 CSTComputed airspeed was 174 kts. The flap handle was moved from 10 deg to 15 deg.6
07:55:50 CSTRadio altitude was 1477 ft, computed airspeed was 171 kts, magnetic heading was 262 deg. The flap handle was moved from 15 deg to 25 deg.7
07:55:55 CSTComputed airspeed was 169 kts. The flap handle was moved from 25 deg to 30 deg. The glideslope and localizer deviation were both -0.02 dots.7
07:56:49 CSTRadio altitude was 620 ft, and computed airspeed was 153 kts. The autopilot was disengaged.7
07:57:34.4 CSTThe left outer wheel speed was TRUE (that is, greater than 60 kts).7
07:57:34.7 CSTBoth the left inner and outer wheel speeds were TRUE. The Auto Spd Brk Extend Cmd transitioned from "NOT EXTEND" to "EXTEND." The Speedbrake Handle began to transition from the ARMED condition.7
07:57:35.7 CSTThe Speedbrake Handle was in the FULL UP position. The air/ground relay switch changed from AIR to GND. Groundspeed was 157 kts (153 kts computed airspeed).7
07:57:36.7 CSTAuto Brakes Applied were ON.7
07:57:39.6 CSTEngine 1 thrust reverser was FULLY DEPLOYED.7
07:57:40.0 CSTEngine 2 thrust reverser was FULLY DEPLOYED.7
07:57:40.7 CSTThe Speedbrake Handle began to transition from the FULL UP to DWN+LCKED position. Groundspeed was 140 kts and decreasing.7
07:57:41.7 CSTAuto Brakes Applied changed from ON to OFF. The Speedbrake Handle was in the DWN+LCKED position. Groundspeed was 137 kts.7
07:57:53.7 CSTMain brake pressure began to increase on both gears.7
07:58:06.4 CSTEngine 2 thrust reverser was NOT DEPLOYED.7
07:58:07.1 CSTEngine 1 thrust reverser was NOT DEPLOYED. Groundspeed was 84 kts.7
07:58:18.2 CSTThe left main brake pressure reached a maximum value of 2318 psi. The groundspeed was 48 kts and decreasing.7
07:58:18.3 CSTGroundspeed was 47 kts and decreasing. Magnetic heading began to increase from 267 deg.7
07:58:21.6 CSTGroundspeed was 34 kts and decreasing. Magnetic heading was 272 deg and increasing.8
07:58:25.0 CSTMain brake pressure on both gears spiked to approximately 1500 psi. The groundspeed was 26 kts and magnetic heading was 292 deg.8
07:58:35.8 CSTGroundspeed was 0 kts. Magnetic heading was 338 deg.8
07:58:48 CSTThe master caution was activated and was active for 1 second, inactive for a half second, and then active again for a half second.8
08:00:21 CSTThe APU was powered ON.8
08:01:14 CSTEngine 1 fuel was CUTOFF.8
08:01:21 CSTEngine 2 fuel was CUTOFF.8
08:21:09 CSTEnd of valid recorded data.8
Extracted by claude-sonnet-5; 33 of 35 stated events verified against the raw recorder data.

Cockpit voice recorder

651 transcribed utterances from 05:56:20.1 to 08:31:12.5, 14 sources. Final entries:

08:31:07.0HOT-1terminal.
08:31:08.1HOT-1yeah.
08:31:10.1HOT-1so call maintenance.
08:31:12.5ENDOF ACCIDENT FLIGHT RECORDING COCKPIT VOICE RECORDER DCA24FA120
08:31:12.5GROUPCHAIR'S FACTUAL REPORT PG 80 OF 80
The NTSB cautions that a CVR transcript is not a precise science and should not be used as the sole source of information.

Recorder documents in the docket

GroupTitlePagesType
fdrFLIGHT DATA RECORDER - SPECIALIST'S FACTUAL REPORT23pdf
fdrFLIGHT DATA RECORDER - SPECIALIST'S FACTUAL REPORT - ATTACHMENT 1 - FDR TABULAR DATAcsv
fdrFLIGHT DATA RECORDER - SPECIALIST'S FACTUAL REPORT - ATTACHMENT 2 - ADS-B TABULAR DATAcsv
cvrCOCKPIT VOICE RECORDER - GROUP CHAIR'S FACTUAL REPORT80pdf
performanceAIRCRAFT PERFORMANCE STUDY24pdf
performanceAIRCRAFT PERFORMANCE STUDY - REPORT ATTACHMENTS82pdf

Docket: data.ntsb.gov/Docket/?NTSBNumber=DCA24FA120. This brief is an analytical aid assembled from public records; it is not an investigative finding.